Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 971 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best coffee delivery service around. Each bag that arrives is excellent with great service and delivery times. 5*”

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Posted 3 years ago

“Very fast service thanks”

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Posted 3 years ago

“Best coffee and lovely company! A friend bought me a small bag for my birthday a few years ago and I haven't wanted coffee from anywhere else since. The coffee tastes amazing, there's a great selection of fantastic coffees and lots of different buying options. I love getting a little handwritten note from a member of the team with each order - it makes it feel personal and like you're buying from a small, friendly and independent company.”

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Posted 3 years ago

“I LOVE this coffee! Regularly order following a recommendation & they were right! Great flavours and superb customer service. Highly recommended this local company. FYI I use aeropress grind & have tried most of the blends offered.”

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Posted 3 years ago

“I was recently recommended Chimney Fire Coffee by a friend and have to say that the coffee is amazing and the customer service is excellent. I don’t think I’ll be getting my coffee beans from anywhere else now!”

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Posted 3 years ago

“Coffee is delicious. More importantly, I'm always impressed with the customer service I received from Dan, the owner. It just shows he cares about his business and customers.”

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Posted 3 years ago

“Love buying Chimney Fired Coffee as I like to support small, independent businesses, love the ethos and the coffee is awesome. I've got my favourites and have also enjoyed exploring other flavours and blends. Before, coffee was just coffee (don't shoot me down for saying that coffee connoisseurs ;-)”

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Posted 3 years ago

“Chimney Fire coffee is consistently excellent. I love the way the company strives to find new varieties and supports small farms or cooperatives in developing countries. I so look forward to trying a different coffee each month and am never disappointed. I love the ethics of this company as well as the products and it’s adventurous forward thinking approach. I thoroughly recommend it.”

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Posted 3 years ago

“Chimney Fire coffee is soo good! Can’t drink anything else now. The service is fantastic, would strongly recommend.”

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Posted 3 years ago

“Excellent coffee and service”

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Posted 3 years ago

“Great coffee and 5* service - nothing ever seems to phase these guys even my need for a variety of coffees each month!”

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Posted 3 years ago

“Great coffee, great service all while doing their bit for the environment.”

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Posted 3 years ago

“Amazing range of coffee beans, all ethically sourced, paired with fantastic customer service... I'm loving my discovery coffee subscription!”

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Posted 3 years ago

“I get an excellent and personal service from CFC and I don’t buy whole bean anywhere else. Being asked, as a regular, to test new website functions makes me feel like part client, part advisor and this helps to make the experience special and keeps me loyal. Oh, and the coffee is pretty good too. Receive. Open. Inhale. Drink.”

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Posted 3 years ago

“Bought a Biden cafetière at a very reasonable price. Called customer services and was very impressed with the knowledge. Would not hesitate to buy again from them.”

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Posted 3 years ago

“Chimney Fire is always my go-to coffee - absolutely delicious and delivered speedily to my door. Love trying their new beans and discovery coffees. Friendly team, too - the little handwritten note that always accompanies my coffee delivery never fails to put a smile on my face.”

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Posted 3 years ago

“Love Chimney Fire! Coffee is the best I’ve ever had. Once you buy from here you will never want to buy from the supermarket again! Service is always fab too”

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Posted 3 years ago

“Customer service is excellent, and coffee is delivered in 100% recyclable/compostable packaging.”

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Posted 3 years ago

“Excellent roasted coffee monthly from my subscription. Queries always answered promptly. Great friendly service.”

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Posted 3 years ago

“Delicious coffee, variety if you want it, eco friendly, prompt delivery with a personal touch. What more could you want!”

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Posted 3 years ago

Chimney Fire Coffee is rated 5.0 based on 971 reviews