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Chimney Fire Coffee Reviews

5.0 Rating 956 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 956 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Excellent service and coffee
Helpful Report
Posted 3 years ago
The customer service is brilliant, any query I've submitted has been answered straight away. Coffee is always first class. Excellent people making excellent coffee!!
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Posted 3 years ago
The discovery coffees are fantastic. I always look forward to the next batch
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Posted 3 years ago
Always promptly delivered and fantastic coffee every time. Great to try so many different coffees that I wouldn’t otherwise know about.
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Posted 3 years ago
Always a pleasure dealing with them. Nice little notes in each package of coffee I have purchased. Will remain a repeat customer.
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Posted 3 years ago
Fantastic coffee, I've enjoyed every cup! It's great to get the information on the coffee (where it was grown, how it was processed, varietals, etc) and then use that to help understand your own preferences in flavor and what factors determine that. Further, I love the little touches like sending personalised notes with the subscription - it shows they appreciate their customers and care about their service.
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Posted 3 years ago
Amazing coffee - and even more amazing customer service - can’t rate them highly enough 😊
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Posted 3 years ago
I was given my first batch for my fortieth and I was so impressed I had to get it again. The expresso ground coffee was amazing so smooth and beautiful chocolate notes , everyone comments on the smell and wants me to make them a cappuccino in the morning. Easy to use website and quick delivery.
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Posted 3 years ago
Columbian blend, first class coffee, excellent service, always prompy and efficient, highly recommended any time. If you like coffee this is the company for you.
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Posted 3 years ago
Amazing coffee and great service.
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Posted 3 years ago
Stumbled across CFC on Instagram and so glad I did. They stood out with their range and ethical practices, and were also local to where we live. The coffee is very tasteful and great quality; we tried the 6 pack taster and have since ordered more. The service was amazing, quick and thoughtful. Would highly recommend.
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Posted 3 years ago
Great artisan coffee. Full of flavours
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Posted 3 years ago
Lovely coffee, lovely ethos - will definitely be re-ordering
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Posted 3 years ago
Excellent service. I purchased my Sage coffee machine from Chimney Fire Coffee for my special birthday and received a complimentary bag of coffee plus an extra one with a lovely note wishing me a happy birthday. I now have a fortnightly subscription.
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Posted 3 years ago
Easy to order, clear what you are getting. Well packaged; the 'roasted on' info on the pack is good idea. Fast despatch too.
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Posted 3 years ago
Really good coffee. I buy the whole beans in 1kg bags. The quality and freshness are always spot on. Ordering online is easy, I'm kept up to date on my order status and the goods arrive in a timely fashion. I'm based in Horsley, so I like to support a good quality local business.
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Posted 3 years ago
Amazing coffee every time! The Brazil is spot on.
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Posted 3 years ago
Very quick delivery time, great to see the roast date on the bag and lovely to be able to have the roastery so close by.
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Posted 3 years ago
Really great coffee and customer service! Will definitely order again.
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Posted 3 years ago
Coffee came very quickly in conventient resealable recyclable bags. Very good service
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Posted 3 years ago
Chimney Fire Coffee is rated 5.0 based on 956 reviews