Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 943 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chimney Fire coffee is soo good! Can’t drink anything else now. The service is fantastic, would strongly recommend.”

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Posted 3 years ago

“Excellent coffee and service”

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Posted 3 years ago

“Great coffee and 5* service - nothing ever seems to phase these guys even my need for a variety of coffees each month!”

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Posted 3 years ago

“Great coffee, great service all while doing their bit for the environment.”

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Posted 3 years ago

“Amazing range of coffee beans, all ethically sourced, paired with fantastic customer service... I'm loving my discovery coffee subscription!”

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Posted 3 years ago

“I get an excellent and personal service from CFC and I don’t buy whole bean anywhere else. Being asked, as a regular, to test new website functions makes me feel like part client, part advisor and this helps to make the experience special and keeps me loyal. Oh, and the coffee is pretty good too. Receive. Open. Inhale. Drink.”

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Posted 3 years ago

“Bought a Biden cafetière at a very reasonable price. Called customer services and was very impressed with the knowledge. Would not hesitate to buy again from them.”

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Posted 3 years ago

“Chimney Fire is always my go-to coffee - absolutely delicious and delivered speedily to my door. Love trying their new beans and discovery coffees. Friendly team, too - the little handwritten note that always accompanies my coffee delivery never fails to put a smile on my face.”

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Posted 3 years ago

“Love Chimney Fire! Coffee is the best I’ve ever had. Once you buy from here you will never want to buy from the supermarket again! Service is always fab too”

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Posted 3 years ago

“Customer service is excellent, and coffee is delivered in 100% recyclable/compostable packaging.”

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Posted 3 years ago

“Excellent roasted coffee monthly from my subscription. Queries always answered promptly. Great friendly service.”

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Posted 3 years ago

“Delicious coffee, variety if you want it, eco friendly, prompt delivery with a personal touch. What more could you want!”

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Posted 3 years ago

“Great service, fast delivery, wonderful quality, fair prices.”

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Posted 3 years ago

“The service is excellent. I don’t have to contact the company very often but when I do it’s a friendly personal service. Really nice to do business with.”

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Posted 3 years ago

“Always very helpful and caring customer service. Lovely coffee so have signed up for the “Discovery” coffee.”

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Posted 3 years ago

“My coffee arrives fast and in perfect condition. I love the quality and variety they offer and the fact that they work directly with farmers and treat them fairly. Can’t recommend highly enough.”

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Posted 3 years ago

“I have only purchased the Chimney Fire Natural Decaf Espresso beans. I placed my first order on the basis of the decaf process used, source/origin of the beans & ethos of the company. I have now placed several repeat orders on the basis of taste & flavour too. Quite simply the best decaf beans I have found for our bean to cup machine. Prompt, (free) delivery too.”

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Posted 3 years ago

“Great coffee, great service! My go-to local roastery.”

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Posted 3 years ago

“Super quick with turnaround and delivery”

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Posted 3 years ago

“Been using Chimney Fire coffee since early 2020 and have never been anything but delighted by the freshness and quality of the coffee and the service. We have visited twice and collected from their lovely premises on Ranmore common but usually we have the coffee delivered and we have never had any issues. Superb product and excellent service.”

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Posted 3 years ago

Chimney Fire Coffee is rated 5.0 based on 943 reviews