Chase AV Direct Reviews

Name: Chase AV Direct
Address: Chase Resources Ltd, Unit 32 Basepoint Business Centre, Ransomes Europark, IPSWICH, Suffolk
Rating: 4.91

4.9 Rating 160 Reviews

99 %

of reviewers recommend Chase AV Direct

4.9

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Chase AV Direct 5 star review on 19th October 2023

Stephen Harding

Anonymous

Anonymous // 01/01/2019

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“Best price I found on the net with very swift delivery.”

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“Great experience doing business with Chase AV, reliable service and quick to deliver.”

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“Absolutely fantastic service highly recommend”

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“Excellent customer service and support. I'd accidentally ordered the wrong coffee tables and Darren went above and beyond to resolve the issue. His communication all along the way was regular and clear so I knew exactly what was happening”

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“Great product. Communication was excellent and delivery to suit was arranged by Darren. Great service!”

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“A really friendly company with great service. Could not do enough to help me when there was a problem of my making and it was all resolved within a matter of days. Will happily buy from again in future.”

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“Very pleased with all aspects of my order, built and delivered as promised to the room of my choice. It was very well packaged and received in good order. Unit looks great , highly recommended.”

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“Great first experience on this site. Would recommend highly ?”

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“Great service and very prompt delivery. Definitely use this company again, prices are so competitive”

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“Great product and excellent service”

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“Quick professional service”

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“I ordered a set of Jual tables on the Tuesday afternoon and they were delivered to the Isle of Man on the Friday afternoon the same week! They were well packaged and in perfect condition and I am delighted with them. The service was excellent throughout and I will certainly use them again.”

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“Excellent efficient service”

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“VERY GOOD PRICES. EXCELLENT COMMS WITH REGARD TO DELIVERY, AND ARRIVED ON TIME. NO PROBLEMS WHATSOEVER. WOULD RECOMMEND”

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“A-1 transaction , A-1 product”

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“Excellent, friendly service. Products are exactly as expected.”

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“Excellent value. I have used them several times before. Highly recommended.”

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“Service received was excellent. I had a minor damage to the goods received and it was immediately replaced when reported. The product itself was as expected in excellent quality. I recommend the TV cabinet the chest and the company for sales.”

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“We are very pleased with our purchase. It looks good and has sufficient space to house all our hardware. The downside was the delivery. Chase A/V had emailed their instructions stressing the importance of checking all the contents before signing for the delivery. However, the delivery driver was not pleased about having to wait while we checked the contents. Also, the package was very heavy and the delivery driver said he was not allowed to carry the parcel into the house. My wife and I are both in our early seventies and I suffer from back problems and have heart disease. Also, at the time, my wife was suffering from nose bleeds and was unable to bend. We really struggled to lift the package into the house and I struggled to open it and check the contents with the delivery driver anxious to get off on his next delivery.We feel Chase A/V need to change their delivery procedure as taking delivery was a stressful experience.”

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“Best price on TV stand from Chase AV Direct quickly dipatched. The company was proactive about delivery; whilst they use a courier like most companies they still saw safe receipt as their responsibility. Would definitely use this company again.”

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Chase AV Direct is rated 4.9 based on 160 reviews