Chase AV Direct Reviews

Name: Chase AV Direct
Address: Chase Resources Ltd, Unit 32 Basepoint Business Centre, Ransomes Europark, IPSWICH, Suffolk
Rating: 4.91

4.9 Rating 160 Reviews

99 %

of reviewers recommend Chase AV Direct

4.9

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Chase AV Direct 5 star review on 19th October 2023

Stephen Harding

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and very prompt service even at a busy time of year. I would heartily recommend this company for your AV requirements.”

Helpful Report

“This is a great company to deal with. Efficient service, super fast delivery. Thanks”

Helpful Report

“They are a reputable company with an excellent service. They kept us fully informed on tracking etc and delivered earlier than expected.”

Helpful Report

“Knowledgeable and helpful staff, good company to deal with.”

Helpful Report

“My coffee table arrived as promised really quick turnaround considering the current circumstances and it was a week or two before xmas. The quality of the table is excellent and it looks stunning, I would definitely purchase from you again.”

Helpful Report

“We needed a compact but functional and stylish office desk. My wife found one on Chase AV Direct but having just had a very frustrating experience with a national electronics and electrical goods store who managed to take over £700 to complete an order for a product that they were out of stock of with no prospect of stock returning, I emailed Chase AV to check whether the desk was indeed in stock as per their web site and would be shipped when businesses reopened on 4th January. I think that the MD thought that I was being "funny" with my query, but answered my email personally late on Friday night. The desk shipped on Monday 4th January, as promised, and arrived at 10.30am the following day. It is exactly as listed on the website, so much nicer than computer "workstations". The instructions need close attention to detail, but self-assembly was easy enough with no screws left over. Chase AV Direct have an excellent web site that gives accurate stock levels of a huge range of products and it's an SME managed by a man who cares and goes the extra mile. A rarity these days.”

Helpful Report

“Great prices and choice and quick delivery”

Helpful Report

“Super new addition to our front room. Great design and easy to put together. Definitely recommend this site.”

Helpful Report

“Ordered a couple of ceiling hanging tv brackets.. fast delivery.. just what I was looking for.. thank you.”

Helpful Report

“Excellent stylish drawer unit Prompt shipping”

Helpful Report

“Excellent service and quality of furniture, would recommend to anyone”

Helpful Report

“Great buying experience. Updated on delivery at every stage. Unit was in perfect order. Definitely would recommend Chase AV Direct to others. Frank Olsen 1500 unit looks really smart. Only criticisms are that the assembly instructions were poor which caused me to dismantle and reassemble 3 times. Also the LED light will NOT work on the phone app if you are not running 2.4GHz through your router. I didn't want to change my router to the slower 2.4GHz from 5GHz just for the sake of the LED light strip so can't use the app function. The unit itself however looks very sleek particularly with the glass top.”

Helpful Report

“Seem like a good company to deal with. I was kept informed of the progress of my order, quality of furniture is very good would have been a five star review only one of the closing mechanisms on the door does not work. to be fair I have not had time to contact AV regarding this issue.”

Helpful Report

“This is a great stand for a big television. It feels sturdy once assembled and it is easy to attach the television to it using the brackets that are supplied with your tv. Cables can be run through the legs to keep things tidy. Looks good in the corner, better than drilling holes in the wall! If you don’t like it in one place you can wheel it somewhere else....recommended, solid TV stand.”

Helpful Report

“Prompt and efficient service. Product arrived when promised. Great table for working from home or other uses. Easy to put together.”

Helpful Report

“I ordered 4 Frank Olsen bedside cabinets, 1 tall chest of drawers and 1 large chest of drawers. I am a women and had no problem building these products up on my own. The quality and look of them is fantastic. I built everything up and the very last drawer wouldn't fit properly as the ball bearings had come out of one of the runners. I immediately contacted Chase Av who instantly sorted it and I received a new set of runners a week later. I would recommend these drawers and this company to anyone. Thankyou for a great product at a good price and sorting my query so quickly and efficiently.”

Helpful Report

“Excellent service kept us informed and delivered on time thanks”

Helpful Report

“Excellent value , arrived well packaged with no problems at all !”

Helpful Report

“Good TV cabinet with some nice extras. Well made and glass top makes it fits well in our room. Our only complaints would be the wirless charging and LED lights are not able to be locally switched off to save power in this eco world. The leds are remote via an Andriod app. But to turn them off locally means a route around the bach to un plug.”

Helpful Report

“Would recommend all day long . Excellent service”

Helpful Report

Chase AV Direct is rated 4.9 based on 160 reviews