“Well we have worked with Brunel for many years. Our only reason being Tony knows the industry inside out and being the front man for our orders makes life simple .
Thank You”
“We have been working with Brunel Promotions for the past 15 years, and cannot thank them enough for their excellent services, year in and year out, along with their pricing, and delivery schedule.
Would certainly recommend your company too anyone.
Thank you once again.
Kind regards Mark Brown.
( Managing Director ).
BRACKFIELD LTD.
-------------------”
“Calendars are great
Order was late with no communication from the company
I rang to chase up where the calendars were after being a week late and then to be told we would get them soon”
Thanks for taking the time to leave a review. It is good to hear that the calendars were to your liking, but we will certainly look into this delay further and contact you directly, as we always strive to get orders out on time.
“I rang the customer service line and spoke to a friendly individual who put me through to the sales team. I was then greeted by a very enthusiastic and personable guy who made the ordering process simple and was exceedingly helpful. Nothing was too much trouble and he answered e-mail communications quickly. Products were delivered and quality was to a high standard. Good value for money and would highly recommend this supplier.”
“Nice company to deal with but had to ask several times to delete a name from their system that no longer works here. Although the paper price has increased, the price has become too expensive and we are forced to look elsewhere for price comparison.
Deliveries are on time and in good order.”
Thank you very much for your useful feedback and it is good to see that our service and deliveries hit the mark. Regarding the deletion of the name, we will ensure that all contact detail updates are processed more rapidly in future and look into any system which took longer to update, to avoid this happening again. With respect to the cost, we make every effort to keep our pricing as economical as possible, however we are a UK manufacturer and use paper from sustainable sources as standard for many products. We will continue to monitor pricing in the industry and to see where we can make efficiencies without compromising on the quality our customers expect.
