Hello, thank you for your order and for your feedback. We try to make ordering with us as easy and hassle-free as possible, so it is great to hear your thoughts. We look forward to hearing from you again soon.
Hi Fred, thank you for your order and for your feedback. We always aim for great products at great value, so we're thrilled to hear your thoughts. We look forward to hearing from you again soon.
“Excellent service, bins delivered when arranged. One small part was missing from one bin, which was resolved quickly by an email. Very happy customer.”
Hi Janine, thank you for your order and for your feedback. We always aim for great service, so we're more than happy to sort out any issues as quickly as possible. We're thrilled to hear we've made you a very happy customer! We look forward to hearing from you again soon.
“We ordered two recycling bins and stickers which came very quickly. The only issue we would like to point out is we thought we had not received our stickers. However when we came to collapse the cardboard box they arrived in, we found them tucked inside the flaps. If we hadnt collapsed the box we would never have found them. Putting them in an envelope taped to the bins would have been better perhaps. The delivery was sooner than they advised which was a bonus and overall we are happy.”
Hi Elizabeth, thank you for your order and for your feedback. We do usually place the stickers inside the bins themselves, however it sounds as if they have escaped in transit. I've forwarded your thoughts to the warehouse team to see if they are able to attach these in a packet going forward.
We look forward to hearing from you again soon.
Hi Sian, thank you for taking the time to leave us a review. I know Eric, our Sales Manager, has been in contact and your lids are now on their way. Is there anything else we can do for you?
Hello, thank you for your order and for your feedback. We always aim for great products and great value, so it is brilliant to hear about your experience with us. We look forward to hearing from you again soon.
Hello, thank you for your order and for your feedback. We always aim for quick and helpful service so it is great to hear your thoughts. We look forward to hearing from you again soon.
“absolutely brilliant bin. i purchased the 135litre food quality bin and lid to soak hay fir my horses. i added a tap to the bottom, its a perfect height, its sturdy and holds upto 8kg of hay and water. i love it”
Hi Lynn, thank you for your order and for your feedback. We're thrilled to hear that this bin is perfect for what you need and that you love it. We hope your horses do too! We look forward to hearing from you again soon.
“Delivered my order to the wrong address, finally managed to sort out the issue but then when the delivery did arrive it was missing the bin tops but I have been charged. I have emailed asking for either a refund or delivery of the items ordered but after a week have not heard anything back.
Updated - as soon as I left the first review I was contacted very quickly and the issue was resolved in very quick time.”
Hi Nick, thank you for your order and for your feedback. We unfortunately were not able to find an email realting to this issue on our system from you. However, we are more than eager to resolve any problems that occur so our sales manager Eric was happy to resolve this for you as soon as we were aware.
Please contact our sales team before your next order and they will ensure to make sure your next order goes as smoothly as possible.
We are glad to hear that despite issues, our service was worth four stars. We look forward to hearing from you again soon.
“Was happy the first couple of orders then messed me about for two weeks then sent out the wrong bin bags then a week later told me they couldn’t get the bin bags I use had to go somewhere else for this product”
Hi Bill, thank you for your order and for your feedback. We always aim for efficiency so it is great to hear about your experience with us. We look forward to hearing from you again soon.
