“The item was exactly what I wanted. Initially had an issue whereby I hadn’t received my product in the allotted time but the company next day delivered it when I contacted them about not receiving it. Good value for money”
“Solid prices and speedy delivery. Nice product but the engraving was more faint than I had imagined. Still worked nicely and would do business again!”
Hi. Thank you for the review and of course the purchase. I've checked your order and you ordered 1-2 day delivery and not guaranteed next day. Because the order was dispatched on a Thursday it arrived Monday, which is the 2nd working day. Weekends don't count as delivery days.
B&B
“Liked the cuff links but engraving difficult to decipher, would have been better with different type , don’t know whose fault that is - perhaps a picture before confirmation l”
“Had an issue with my order not being delivered in full, contacted Badger and Brown via email and a replacement order was shipped out. Thank you for sorting so promptly.”
Hi Karen
The order was sent out again yesterday so we had actioned the error, we just forgot to reply to the email, we're sorry about this. Have emailed you the info.
Chris
“Over all a very good experiance and the product was as ordered/expected.
The reason for marking down slightly was for a few reasons:
The font I chose to be engraved on the cufflinks was not as displayed on my original order - howevere it looked good anyway.
I also purchased a gift box with personalised engraving. This engraving was very small and very cut very light into the metal making the messgae very difficult to read.
Finally, the delivery took slightly longer that anticipated. It only took 8 days from when I placed the order, meaning it turned up on the day of my son's birthday, but I was expecting it slightly quicker.”
Hi Richard
Thank you for your recent purchase, that's very kind of you.
The engraving on the giftbox cannot be too deep as the plating is thin, unlike the cufflinks.
I can see you purchased a 5 working day delivery and the order took 6 working days, for which we can only apologise for.
B&B
