“I purchased some custom tie bars. They came on time, look smart as advertised and are, in my opinion, reasonably priced for a quality product. I’m pleased with badger and brown and would recommend”
“Very unique and beautiful! I purchased the ‘Darth Maul tie pin’ and had it personalised for the groom on his wedding day, came on time and was really good quality. Thankyou!”
“Web page is great cuff links are gorgeous, only disappointing was the delivery was later than said and it was a wedding gift for my husband but didn’t arrive in time”
Hi Nicola
I can see they were scheduled for delivery on the 4th May (taking into account the bank holiday) but delivered on the 5th. Apologies for the delay, we will refund your postage.
Chris
Badger & Brown
“I bought and had engraved , a money clip .
I also bought a lovely silver box and had that engraved too, both were lovely and the engraving was really good.
I was though very disappointed to find the box was a cufflink box and the money clip is loose inside as the elastic to hold it in place was specifically for cufflinks. Ordering was easy and delivery in good time.”
Thank you for your recent order.
Yes, unfortunately the engraved gift boxes are for cufflinks only. The money clips and tie slides do fit the box but the elastic inside holds cufflinks only.
Badger & Brown
“The item itself is nice (engraving isn't particularly clear but still visible. All in all, happy with it, or rather my son who was recipient of it as a gift.... Several days late despite paying extra for earlier delivery. That's the only problem I have with Badger and Brown. Don't offer 2-3 working days, at a higher cost, if you can't deliver within that time frame. I'd have been as well clicking the lowest cost option as that's essentially what I got.
Birthday gift appeared and happy with. Eventually....nice , but late.”
Hi Paula
Apologies for the late delivery. Some engraved items are taking a little longer than normal just now as we're experiencing a 65% increase in sales. Along with the two bank holidays we've recently had, it's caused a small backlog of engraving. We're working this weekend to clear up all orders so as of w/c 15.05.23 delivery will be back to normal.
With regards to the engraving the product is gunmetal. As you say, the engraving is still visible, but due to the colour of the product it doesn’t stand out and hit you in the face.
I have refunded the postage costs to you.
Chris
B&B
“They need to state when an item is out of stock. I placed an order that needed to be with me quickly when all along the item I had purchased was not going to be arriving with no email notifying me that it wasn’t in stock. However that being said when I contacted customer service about it they were very good and fast at finding some nice similar replacements which they got to me the very next day with the engravings. So I was very appreciative for that and they actually were nicer than the ones I had previously ordered.”
Hi Paige
Appreciate the order and the feedback. With our sterling silver range we're going through a transitioning phase. We're now producing our own sterling silver cufflinks to ensure quality and you purchased a design we used to get in from a UK silversmith, which we were awaiting delivery of.
We sent you a pair of cufflinks that are similar (which we manufacture and hold hundreds of) and retail at £129.95 instead of the £99.95 paid.
Apologies for any inconvenience caused.
Chris
Badger & Brown
“I ordered three sets of cufflinks for our School Head Boy and two Deputy Head Boys as our mascot is an owl. The ordering process is simple and the engraving was faultless. The items were also delivered very quickly.”
“The cufflinks, the engraving and the engraved box were brilliant and exactly as expected. Fantastic quality products would buy again if I had to. Excellent selection of items and personalisation from the shop generally.”
