“So pleased with the quality of this item (engraved tie clip) arrived quickly. Also purchased the grey gift box which makes everything look more expensive than it is. Very happy customer.”
“Not the best service.
Ordered for a wedding.
After lots of chasing of Badger and Brown they eventually got the cuff links sent out.
They arrived on the morning of the wedding , 10 days after they should have.
We spoke to a rather rude gentleman on the phone whilst trying to sort it out.
Won’t use again and won’t recommend.”
Hi Robin
You kindly ordered on a 5 working day delivery and we did send the cufflinks out to reach you in that timescale. The 5 working day delivery is an estimated arrival only and I can see that delivery was made on the 8th working day.
We're always polite and courteous to our customers but when they're rude to us then we will most certainly respond in the same manner and rightly so, we're not here to be spoken to like that. You were clearly stressed about the situation (you called a day before the wedding) but you would have had plenty of time to order these cufflinks and we do offer quicker delivery too.
We hope you had a nice day.
B&B
“I haven't yet given the cufflinks to our grandson as his birthday is not until 3rd July, but I am sure he will be as delighted with them as I am, and the engraving was beautifully done on the presentation box. Thsnk you”
“I've just recieved the cufflinks and tie pin I ordered, beautifully engraved and gift wrapped. I wasn't expecting such fast delivery! So impressed by the quality and the service for such a reasonable price. I'll definitely be coming back thank you”
“These were taking their time getting to me and I was worried about them not turning up in time for the wedding. I called up and they advised they were having issues with one of their systems but there were literally finished that day. So the lady said she would send them out priority free of charge. Great customer service!”
“Unfortunately the item I ordered can with an error in the engraving. To be honest I was pretty upset and did contact customer service. Since then, I can not fault the customer service I received and the cuff links which were delivered first class to me with the correct engraving. Absolutely stunning item. Thank you”
“Excellent service from start to finish. I emailed a set of logos for custom engraved cufflinks and proofs were provided quickly and efficiently. The ordering process was quick and easy. The cufflinks are excellent quality with excellent packaging and came very quickly. Thank you for a great service, this will make a high quality present.”
