“Beautiful gift. Exactly as pictured. Only negative was very slow delivery considered we paid for the fastest delivery method and took over 1 week to be delivered.”
“I paid for speedy delivery, however my order arrived late. This was apparently due to an issue outwith was the company’s control, so no refund was forthcoming. The bigger issue, however, was that my order was packaged differently to that promised on the website.
Far from being ‘lovingly packaged’ in their own, branded gift pouch, the cufflinks were delivered in a quite cheap and nasty plain black pouch. As this is was a gift, it was very disappointing and ruined the presentation. I did contact the company about this but heard nothing in return.
Basic stuff surely - brand your products, respond to emails, and wouldn’t it be worth refunding a couple of pounds postage for customer good will?
Products looked good - shame.”
“Have purchased twice from Badger and Brown and was very satisfied with the prompt receipt of goods which were high quality and well packaged.Will certainly recommend and purchase from them again.”
“I think B&B need a mid-range product. It goes from £25 and then jumps to £150.
I upgraded to one of the nicer boxes. Arrivde very poor, and slightly defective and cheap.
Timescales were good, quick turnaround and nice options for customisation.”
“Ordered my gift Thursday 8 August. Arrived 17th. Sadly it has missed the crystal wedding anniversary date but the cuff links were gorgeous once received.”
“Outstanding product and service. Last minute gift under time pressure. Ordered on Friday afternoon and arrived Saturday morning. Engraved! Amazing. Very Happy. Thank you very, very much. Wholeheartedly recommend this companion.”
