“Easy to order and an extensive choice. I was kept informed about dispatch of my item which arrived promptly. I was very pleased with the quality of the product and the price was very reasonable. I have used Badger and Brown before, will use them again and recommend them wholeheartedly.”
“The cufflinks arrived sooner than expected. The personalisation was great. The size was bigger than expected but still nice. The gift box could have been a bit better as they don’t fit the cufflinks it too well but overall very happy. They’re going to be a great Christmas present!”
“I ordered a pair of oval gold lapis lazuli cufflinks for my wedding. The ones I received were not as advertised, and appeared to be the round lapis lazuli cufflinks also sold on the site. I emailed Badger and Brown to tell them so that the correct ones could be sent. I received a reply saying the design had been changed to round (despite the image and product description being oval), as they were not happy with the quality of the oval ones. As I needed them in a few days I said I was happy to keep the round ones, but as they are advertised on the site at a lower price than the oval ones I'd paid for, I asked for the difference to be refunded. It took about 2 weeks to get a reply, but they have now responded saying the delay was due to the busy Christmas period, and they are happy to take care of the refund for me.
The cufflinks I did receive, though not the same as what I had ordered, were of good quality and went well with my outfit for the wedding.”
Hi Neil
The refund was not being ignored. The new batch of cufflinks was sitting on my desk as a reminder. As explained in the email I've just sent you we're very bust getting prepped for Christmas. I'm sorry, we can action this for you.
Chris
B&B
“The cuff links that I had ordered are nice and I am happy with their quality and design.
I think you not including a standard gift box and a small paper gift bag for a nice presentation is very poor and ungenerous idea . I have bought lesser priced jewellery that did not charge extra for a box and had far more superior gift presentation .”
“This is my second order from the company and I’ve found the items purchase to be lovely, good quality, I’m so please with both. One of the items I got engraved. They came carefully packed and in good time I’ll definitely buy from them again and would recommend”
“Brilliant service and product. My Husband was delighted with his new tie slide. Loved there were lots of different options. Will definitely be looking to buy others. Thanks very much.”
“I have to say that the choice from Badger and Brown was excellent. Prices are not astronomical either. I chose the gold signet ring for my partner and he loves it. It’s good quality, fairly sturdy but not clunky, and the engraving work is brilliant. Very happy with this purchase and I would recommend Badger and Brown to anyone.”
