“The item itself was better then expected no complaints, only thing I would suggest is improving the sizing, as changing the size if needed due to it being too big, changes their circumference of the ring, but as said great work on my design picture sent in.”
“Lovely quality Engraved Tie Clip and Engraved Presentation Box however the box cost £11.95 but was not suitable for a tie clip, it was for cufflinks.
I emailed Badger and Brown regarding this and they have now refunded my payment and are going to amend their website to make it clear that the engraved boxes are only suitable for cufflinks.”
“I had a couple of issues with the cufflinks I ordered but the company were quick to resolve and were prompt with communication. I would use them again.”
“The cufflinks were good quality and very nicely engraved and packaged. They arrived too late for the graduation unfortunately because of low stock.
However that does not detract from what good quality they were or how hard customer services worked to try and get them to us on time.”
“Was a little concerned when I received an email advising that the round cufflinks I had ordered were out of stock and I had ordered another item entirely. It was initially difficult to contact anyone to query this but once my various messages were responded to I was assured that I would receive my order within the expected timeframe. The cufflinks did arrive on time as promised and I was very happy with them I was able to give them to my husband on our 30th wedding anniversary as planned and he loved them. Thank you.”
“My purchase was processed very speedily and arrived only a few working days later. I’m happy with the quality of the ring. The only suggestion would be a notification of the day it was posted.”
“Quality of cufflinks were great and the tie slide I purchased. They made great gifts for our groomsmen. Would recommend as a personal gift to someone. Will use again in the future.”
Hi Tom
Thank you for placing two orders with us, that's very kind.
The first order arrived on time.
With regards to the second order, we've had a little nightmare here in the office. Lots of orders printed for processing on Monday 3rd July didn't actually print off but the system said they had. The error didn't come to light until customers reached out asking the whereabouts of their order..... We're sorry for the delay, this has never happened to us before. I can see that the order has now been delivered.
B&B
