“I paid extra for next day delivery to make sure my item came in time for the wedding I was going to but it was over a week late. I contacted customer support and asked for a refund and they said they could refund the extra I paid for delivery and I accepted then I heard nothing else and received no refund”
“I was very happy with the customer service I received from Badger and Brown. The wrist band I bought was exactly what I was looking for. It was good value money, was as described and arrived in good time.”
Hi Jonathan,
Thank you for your wonderful 5-star review! We’re thrilled to hear you’re happy with the wrist band—the value, accuracy to description, and timely delivery all matter to us, and it’s great to know we met your expectations.
Warm regards,
Team Badger and Brown
Hi Katheryn,
You placed an order 5 days ago and asked for delivery to Mauritius. Santa and his reindeer couldn't deliver your cufflinks that quickly!
As per the delivery info, overseas deliveries can take at least 10 working days.
B&B
Hi Martin,
Thank you for your wonderful 5-star review! We’re delighted to hear that you’re happy with the quality of our cuff links and that the delivery was super quick, even with the personalized engraving. Your satisfaction is our priority, and it’s great to know we met your expectations!
Warm regards,
Team Badger and Brown
Hi Gillian,
Thank you for your 5-star review! We’re thrilled to hear that you’re pleased with the quality of our sterling silver cuff links and that they arrived quickly. It’s fantastic to know you enjoyed your experience enough to purchase another pair!
Warm regards,
Team Badger and Brown
Hi there,
Thank you for your glowing review! We’re so pleased to hear that you had such a seamless experience with the easy checkout, prompt dispatch, and that everything arrived in perfect order. Your recommendation means the world to us!
Warm regards,
Team Badger and Brown
Hi Callum,
Thank you for your fantastic review! We're really glad to hear that you loved the ring and that we captured your vision perfectly. Your satisfaction means a lot to us, and we can’t wait to help you with your next order!
Warm regards,
Team Badger and Brown
Hi there,
Thank you so much for your wonderful review! We're delighted to hear that you found our quality to be excellent and our staff helpful. Your support truly means a lot to us!
Warm regards,
Team Badger and Brown
Hi John,
I’m sorry to hear that the pin came bent and the crest wasn't as visible as you'd hoped. We strive for quality, and your feedback helps us improve. We understand that returns can be a hassle, and we apologize for any inconvenience this brought upon you. Please know that your comments are noted for future reference.
I will be in contact with you to resolve this issue, as you should not have to pay for the return, as per our policy.
Warm regards,
Team Badger and Brown
Hi Michael,
Thank you for your wonderful review! We're thrilled to hear that your order arrived quickly and that you're so pleased with the cufflinks and tie slide. We can't wait to see you back for your next order!
Warm wishes,
Team Badger and Brown
Hi Deborah,
Thank you for your fantastic review! We're delighted to hear that you found the quality to be great for the price and that your delivery was speedy. Your support truly means a lot to us!
Warm wishes,
Team Badger and Brown
Hi Caroline,
Thank you so much for your lovely review! We're thrilled to hear that the tie pin was perfect for your son-in-law and that the engraving was exactly as you wanted. Your recommendation means a lot to us!
Warm wishes,
Team Badger and Brown
Hi Rick,
Thank you for your fantastic review! We're so pleased to hear that you are happy with your engraved signet ring and the service you received from us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations!
Warm wishes,
Team Badger and Brown
Hi there,
Thank you for the wonderful review! We're so glad to hear that your gift of cufflinks arrived quickly and made it to the US in no time. Providing excellent service is what we strive for, and your feedback means the world to us!
Warm wishes,
Team Badger and Brown
Hi Linda,
Thank you for your wonderful review! We're delighted to hear that you received your order so quickly and that it will make a great Christmas present for your son. Your kind words truly motivate us to keep delivering quality items and exceptional service!
Warm wishes,
Team Badger and Brown
Hi Peter,
Thank you for your review! We're glad to hear that you found our service prompt. We appreciate your feedback regarding the ring's weight, and we'll take it into account as we continue to improve our offerings. Your support means a lot to us!
Warm wishes,
Team Badger and Brown
Hi there,
Thank you for your amazing review! We’re thrilled to hear that you were pleased with how we handled your tricky logo etching and that it turned out great. Speedy delivery is something we always aim for, so we’re glad we could deliver on that too!
Warm wishes,
Team Badger and Brown
Hi Charlotte,
Thank you for your amazing review! We're thrilled to hear that you found it easy to upload and order, and that your delivery was quick. Your recommendation means the world to us!
Warm wishes,
Team Badger and Brown
Hi Michael,
Thank you for your excellent review! We’re thrilled to hear that you experienced clear and friendly communication, along with quick and efficient delivery. Your satisfaction is our priority, and we appreciate your kind words!
Warm wishes,
Team Badger and Brown
Hi there,
Thank you so much for your lovely review! We're thrilled to hear that you and your son are happy with the cuff links for the wedding. It’s always special to be a part of such meaningful moments, and we appreciate your support!
Warm wishes,
Team Badger and Brown
