“I paid extra for delivery in 1-2 days for a special 25th anniversary gift. I placed the order 7 days prior to the anniversary and have still not received the item now 8 days later. I have been in contact with the team and they are looking into this with post office but it has still left me without my husbands gift on our silver anniversary”
Hi Sarah
As you're aware we sent the order the very next day, engraved. You've only emailed us today regarding the delivery. As per correspondence, we're chasing Royal Mail but are also happy to send you a new product free of charge.
B&B
“Excellent cufflinks. They look classy and understated and the personalised engraving looked great. Lovely gift box. Fast service. I can't fault anything from start to finish.”
“I ordered besopke cufflinks and couldn't be happier with the help and service I received from the team.
I called them several times to get the details right and each time the person was well trained to deal with my request.
Hope they stay like that.”
“Fast shipping, arrived savely and on time. VAT + EU-import-VAT is expensive. Small typo on gift card under rhe ribbon. First letter of "brother" was missing. Letter was there on invouce. Shouldn't be copied and pasted manually.”
“100% service! Wasn't quite satisfied with a set of cufflinks in an order of 4, sent in a picture of what I wanted. They were engraved and sent back out next day! Good quality and good service. 10/10 definitely recommend”
“I am not normally one to write reviews but the quality of the engraved cufflinks I received is outstanding. Quick shipping, I upgraded to a beautiful box and wasn't disappointed, and the intricate design was actioned beautifully. 10/10 experience - will be a repeat customer.”
“I had a couple of issues with the cufflinks I ordered but the company were quick to resolve and were prompt with communication. I would use them again.”
“I was so impressed with the quality of the paper airplane cuff links and also the speed in which they turned around the engraving in. Really happy with the product and service.”
“Ordered a pair of personalised cuff links and the additional engraved presentation box as a special present. Arrived quickly and looked excellent, very pleased.”
