Hi Elisa,
Thanks so much for your kind words. We’re glad you’re pleased with it and that the delivery was fast. If there’s anything else we can help with, just let us know.
Kind regards,
Team Badger and Brown
Hi there,
Thanks for the quick review. We’re glad the service was prompt and that you were satisfied. If there’s anything else we can help with, just let us know.
Kind regards,
Team Badger and Brown
Hi Stephen,
Thanks for the update and for sharing your feedback. We’re glad you’re overall satisfied, and we’ll take a closer look at the inscription issue to improve accuracy in future orders.
Kind regards,
Team Badger and Brown
“Highly recommend this company.
Excellent customer services who resolved an issue quickly and I’m delighted with both sets of cufflinks.
Thank you again”
Hi there,
Thank you for the fantastic 5-star review! We’re thrilled to hear you’re delighted with the cufflinks and that our team could resolve the issue quickly.
Kind regards,
Team Badger and Brown
Hi there,
Thank you for the great 5-star review! We’re glad the item was delivered quickly and you were happy with the service.
Kind regards,
Team Badger and Brown
Hi Alison,
Thank you for the great 5-star review! We’re glad you’re happy with the quality, appearance, and fast delivery.
Kind regards,
Team Badger and Brown
“Recently purchased from these guys. Bought an item on the 1st December to delivered 1-2 day afterwards paying the added amount for quicker delivery. One week later hadn’t heard anything. Contacted the company and they said it was out of stock and was waiting for it be shipped for them. I was left in the dark with it all. No notice on the website about it be out of stock. So I contacted customer service who said they will take off my delivery charges and give me a 20% discount code for next use because of the delaying issue. It was then delivered the next day. Item looks ace.”
Hi there,
Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the keyring, its quality, and the packaging and delivery.
Kind regards,
Team Badger and Brown
“The cufflinks are nice, however I included the initaials O.J.J and the way the letters are squashed together means that the dots are not visible and appear to be part of the J so the cufflinks read as OJJ which unfortunatly isn't what I was going for. If there had been a preview of the font I had chosen with the characters I had chosen I could have seen that it does not work.”
Hi there,
Thanks for taking the time to leave feedback. I’m sorry to hear the initials O.J.J. aren’t reading as intended due to the dots getting squashed together. We can help with this — please send your order number and a quick photo of the cufflinks, and we’ll arrange a rework or alternative font and provide a preview before finalizing.
Kind regards,
Team Badger and Brown
“It's a beautiful stunning ring and I absolutely love it. Tip: if buying for yourself, avoid the Christmas/festive period and wait until the new year as the Royal Mail use temps during this period meaning there's a high chance your parcel will be delayed or misdelivered.”
Hi Diana,
Thank you for the fantastic 5-star review! We’re thrilled the cufflinks arrived promptly and met your expectations. Great to hear you’re happy with the service.
If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi there,
Thank you for the fantastic 5-star review! We’re really glad you had a great experience and would definitely recommend us.
If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Gill,
Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the service and the cufflinks. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
“I never usually write reviews but the lady I ccalled was really helpful and my ccustom order was delivered the following day. I was completely blown away by the promptness and the quality of my product. Would absolutely use them again”
Hi Carol,
Thank you for the fantastic 5-star review! We’re thrilled you were happy with the prompt delivery and the quality of your custom order. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi there,
Thank you for the wonderful 5-star rating! We’re thrilled you’re pleased with the delivery and with Badger and Brown. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Lauren,
Thank you for the excellent rating and for choosing Badger and Brown for such a special gift. We’re delighted you found the ordering easy, delivery fast, and the cufflinks exquisite. If there’s anything else we can help with, just let us know.
Kind regards,
Team Badger and Brown
Hi Dariel,
Thank you for the excellent rating and for your kind words about Badger and Brown. We’re glad you had a great experience. If there’s anything else we can help with, just let us know.
Kind regards,
Team Badger and Brown
“I am delighted with the cufflinks I bought for my grandson. They look very nice and are a good weight. The engraving is perfect and the presentation is excellent.
I had a querie and it was dealt with so quickly. Delivery was also very quick.
I am very happy and would use Badger and Brown again.”
Hi there,
Thank you for the lovely review. We’re delighted the cufflinks looked nice, had a good weight, and that the engraving and presentation met your expectations. Glad our team could help quickly and that the delivery was swift.
If you’d like anything else, we’re here to help.
Kind regards,
Team Badger and Brown
“I bought these when I realised I had lost my only pair of cufflinks in a house move. The website offered a next day delivery option providing you bought them before 2pm. I purchased these at 8am yet the delivery did not get processed until gone 4pm which means there was no way the postal service was going to be able to deliver next day. The engagement these cufflinks were bought for was the next day so the purchase was essentially useless since they were not able to meet the next day delivery offered.
Next time I'll just buy from a chain store, at least they can deliver on time.”
Hi Benjamin,
You kindly purchased cufflinks on the 4th December and as per the email you received, we also dispatched the item on the 4th December. We processed the order earlier in the day but we obviously don't have our post collected until later on (4pm as you mentioned) so we can dispatch as many as possible.
This time of year can cause slight delays and your order was indeed delivered on the 6th.
If you email us we can refund you the postage costs.
B&B
