“The quality is not too good... one of the cufflink has uneven surface and the surface with something like dried glue or scratches on top that cannot be removed... a bit disappointed on the order”
Hi Jennifer,
These map personalised map cufflinks are made with epoxy resin so it might be that they've not set correctly, we've emailed you asking for photos. We can replace them if this is the case.
B&B
“Ordered Partick Thistle cuff links after my son got a pair for his 18th birthday and loved them. Ordered two pairs but only one arrived. However got a quick and apologetic reply to my email asking about it and second pair arrived quickly after that. Product great.”
Thank you for your review! We're glad to hear that you loved the cuff links and that we could resolve the delivery issue for you quickly. Your support means a lot to us!
Warm wishes,
Team Badger and Brown
“The cufflinks were of a good quality, but they were square. I was not asked nor made aware that they will be of a different shape from the one advertised. I find this to be poor customer service.”
“Fantastic experience with the first purchase. I’d opted to pay with Apple Pay at checkout and it then didn’t give me the option to upgrade my postage to express delivery. I contacted the company and they kindly upgraded it for me at no charge and I had my item when I needed it. Such an impressive service by Chris. Beautiful item and my nephew loved it and wore it to his Graduation today. Thankyou!”
Thank you so much for your wonderful review, Valerie! We're delighted to hear that Chris was able to assist you with the upgrade and that your nephew loved the item for his graduation. It means a lot to us to provide fantastic service and create memorable moments for our customers.
Warm wishes,
Team Badger and Brown
“This company make some lovely things - this is great quality and the engraving is fab - only gave it 4 rather than 5 as making contact this time was a little harder than previously - but after I had made contact - the order went through with out a hitch - In addition to the tie pin - we had some custome cufflinks made - and they are brilliant”
Thank you, Allison! We're so glad to hear that you're happy with the quality and engraving of your items. We appreciate your feedback about the contact experience—sometimes it can be a bit tricky, but we're thrilled everything worked out smoothly in the end. Enjoy your beautiful tie pin and cufflinks!
Best wishes,
Team Badger and Brown
“Even before getting engaged my fiance kept saying he also should get a ring and joked he wanted an Exeter city one... Well Badger and Brown delivered when we randomly googled them not thinking we'd actually find one and now he also has an engagement ring 🤣. Great service nice and quick”
Thank you, Beth! We're so glad we could be a part of your unique engagement story—what a fun twist with the Exeter City ring! Wishing you both all the best on this exciting journey together!
Warm wishes,
Team Badger and Brown
Thank you for your fantastic review! We're delighted to hear that you enjoyed our variety and quality, as well as the efficient delivery. Your support means so much to us!
Warm regards,
Team Badger and Brown
Thank you so much for your wonderful review! We're delighted to hear that you love our products and that the delivery was quick. Your support truly means a lot to us!
Warm wishes,
Team Badger and Brown
“Received my order, lovely items but unfortunately my fiancé who had also ordered items received someone else’s order but can’t get in touch with Badger & Brown to solve his issue”
“Bought for my son's prom suit. He hasn't worn it yet but seems robust and good quality. Great colour lapis, exactly as product photo. Well packaged and promptly delivered. Thank you Badger and Brown”
Thank you, Susan! We’re delighted to hear you’re pleased with the quality and color of the suit. We hope your son looks fantastic at prom!
Warm regards,
Team Badger and Brown
Thank you, Mariam! We’re so glad to hear that you’re pleased with the quality of the engraving. Your feedback really brightens our day!
Warm regards,
Team Badger and Brown
Posted 9 months ago
Thank you, Mariam! We’re so glad you’re pleased with the quality and the engraving results. Your feedback is truly appreciated!
Warm regards,
Team Badger and Brown
“I ordered the custom family crest engraved cufflinks and they turned out beautiful. A perfect gift to give to my dad on the day of my wedding. Thank you 🙂”
“I have only given you 4 stars because the gift was purchased for my Grandson's 18th Birthday which is not until the end of Juy.
So far it was easy to order and very quickly delivered, which I was happy about.
As I requested the gift was packed ready for my Grandson to open on his Birthday, I have not actually been seen.”
