Hi Amanda,
Thanks for the 4-star review. We’re glad you found the cufflinks lovely for a 30th anniversary present. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Daniel,
Thanks for the 5-star review. We’re thrilled to hear the item looks amazing, the engraving is beautifully done, and it pairs well with your shirt. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
“Bought as a special birthday present ordered with engraving and was told it would take up to five working days for delivery was so impressed I received them in four working days from ordering”
Hi there,
Thanks for the 5-star review. We’re thrilled to hear the engraving and delivery exceeded expectations. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Lisa,
Thanks for the 4-star review. We’re glad the query was handled well, and we’re here to help confirm that the item is correct if you’d like us to double-check.
Kind regards,
Team Badger and Brown
Hi there,
Thanks for the 5-star review. Glad to hear you liked the links. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
“Ordered engraved item, but beforehand asked for images of other font options. Colleague on phone very helpful. Received images promptly which helped decision.
Very good quality product delivered in good time.”
Hi there,
Thanks for the 5-star review. Delighted to hear the colleague on the phone was very helpful and that receiving the images helped your decision. Great that you’re happy with the quality and timely delivery. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Lyn,
Thanks for the 5-star review. Delighted to hear you were pleased with the quick service and the quality of the ring, and that any queries were answered promptly. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
“Brilliant. Excellent service from Badger & Brown. They were interactive and attentive, ensuring that the personalisation of the item was as intended. The finished result was superb. The company was let down by Royal Mail though, who left the packet hanging out of the letterbox despite clear instructions given not to leave it unattended.”
Hi there,
Thanks for the 4-star review. Delighted you found the service interactive and the personalization superb. Sorry the Royal Mail delivery was mishandled—if you need any help with this in future, just let us know.
Kind regards,
Team Badger and Brown
“I rceived good support for my enquiries, to have a ships crest, rather than a family crest, on a signet ring. Order process was simple and price reasonable. Manufacture and delivery took about a week and I am very pleased with the result.”
Hi Nick,
Thanks for the 4-star review. Glad to hear you received good support for the ships crest choice and that the order process was simple and price reasonable. Delighted you’re pleased with the result—if you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Karen,
Thanks for the fantastic 5-star review. Delighted the Lego cufflinks arrived quickly and exceeded your expectations. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
“My personalised cufflinks, were above and beyond how I expected them to be. Super quality, and delivered within the promised timescale. Thank you, Badger & Brown.”
Hi Robert,
Thanks for the fantastic 5-star review. Delighted the personalised cufflinks exceeded your expectations and arrived within the promised timescale. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi there,
Thanks for the fantastic 5-star review. Delighted the cufflinks hit the mark. If you need anything else, just let us know.
Kind regards,
Team Badger and Brown
Hi Steve,
Thanks for the fantastic 5-star review. Delighted the engraving, timing and price hit the mark. If you need anything else, just shout.
Kind regards,
Team Badger and Brown
“I think the cufflink box to gift box ratio is way off. The size of the gift box could fit a flask so the cufflink box looked small, untidy and out of place. Having different sizes for the different items you offer would be best”
Hi Kukuuya,
Thanks for sharing your feedback. We hear you regarding the cufflink box to gift box ratio and agree that using different sizes could help with presentation. We’ll pass this to our design team to consider for future packaging improvements. If there’s anything else you’d like us to assist with, just let us know.
Kind regards,
Team Badger and Brown
“Can't fault this company at all. Ordered engraved man's leather and steel bracelet in the hope it would arrive in time for my husbands birthday and it arrived within 2 days! Lovely bracelet well presented. Extremely pleased with my order. Thank you so much 😊”
Hi Nicki,
Thanks for the wonderful review. We’re thrilled it arrived quickly and that you’re pleased with the bracelet and presentation. If there’s anything else we can assist with to keep your 5-star experience, just let us know.
Kind regards,
Team Badger and Brown
“The money clip I ordered seems exactly as advertised. Highly polished, almost mirror like. The engraving is crisp and easy to read.
The velvet bag is a great touch! i paid for gift packaging with is 100% worth it. Very luxurious, with great attention to detail.
Arrived within 4 days. Highly recommend.”
Hi Malley,
Fantastic to hear that the money clip matches its description—glossy and sharp engraving, with the velvet bag being a nice touch, and that the gift packaging was worth it. We're glad it arrived quickly too. If there’s anything else we can assist with to keep your 5-star experience, just let us know.
Kind regards,
Team Badger and Brown
“I ordered silver cufflinks and a tie slide involving a complex custom engraving. The team went above and beyond to get it right. They were highly responsive, offering multiple draft options until the design was perfect. The service was efficient, customer-focused, and offered great value for money. I would rate higher than five stars if I could”
Hi Kevin,
Thanks for the fantastic review. We’re thrilled to hear that our team could bring your complex engraving to life with multiple drafts and strong responsiveness. If there’s anything else we can assist with to keep your 5-star experience, just let us know.
Kind regards,
Team Badger and Brown
Hi Robert,
We’re very sorry to hear you haven’t received what you ordered. We’d like to look into this immediately. Please send us an email with your order number and we will rectify this for you
Kind regards,
Team Badger and Brown
Hi Fiona,
Thanks for the fantastic review. We’re glad the service was great and the engraved cufflinks arrived within a few days. If there’s anything else we can assist with to keep your 5-star experience, just let us know.
Kind regards,
Team Badger and Brown
