Hi John,
Thank you for your fantastic review! We're thrilled to hear that the ordering process was easy and that your order arrived just as you expected. Your satisfaction is our top priority, and we're delighted to have met your expectations!
Warm wishes,
Team Badger and Brown
“This company were AMAZING. I had left the cufflink order a little late for our daughters wedding but Badger and Brown dealt with my request so efficiently I shouldnt have worried. The ordering process was really simple and the delivered goods were outstanding. The personalised cufflinks were received with lots of emotion and absolutely nailed it!!!! Thank you so much for being so attentive!!!!”
Hi Clare,
Thank you for your amazing review! We’re thrilled to hear that our team could support you in a timely manner and that the personalized cufflinks brought so much emotion to such a special occasion. Your kind words mean the world to us, and we’re delighted to have played a part in your daughter’s wedding!
Warm wishes,
Team Badger and Brown
“Lovely personalised cuff links and great customer service. I needed to make a change to my order once raised and it was no bother at all for Chris. Super helpful and quick delivery.”
Hi there,
Thank you for your lovely review! We’re delighted to hear that you loved the personalized cuff links and found our customer service helpful. It’s always our pleasure to assist, and we’re glad we could meet your needs swiftly!
Warm wishes,
Team Badger and Brown
Hi there,
Thank you for your wonderful review! We’re so pleased to hear that our gift was perfect for your son on his wedding day. Your thoughtful choice means a lot to us, and we’re glad we could be a part of such a special moment!
Warm wishes,
Team Badger and Brown
Hi Paul,
Thank you for your fantastic review! We're thrilled that you're happy with the logo cufflinks and appreciate your kind words about our communication. Your satisfaction is our priority, and it's wonderful to know we met your expectations!
Warm wishes,
Team Badger and Brown
Hi Scot,
Thank you so much for your great review! We’re glad to hear that you’re pleased with your experience. Your support means a lot to us and motivates our team to keep up the good work!
Best wishes,
Team Badger and Brown
Hi Penelope,
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our products and found our customer service to be excellent. Your kind words mean the world to us and motivate our team to keep delivering the best!
Warm wishes,
Team Badger and Brown
Hi Christine,
Thank you for your fantastic review! We’re thrilled to hear that you found the ordering process easy and that everything was delivered promptly. Your satisfaction is very important to us, and your kind words inspire our team!
Warm wishes,
Team Badger and Brown
Hi Claire,
Thank you for your great review! We’re thrilled to hear that you’re happy with both our service and product. Your satisfaction is our top priority, and your feedback truly brightens our day!
Warm wishes,
Team Badger and Brown
Hi Rosilyn,
Thank you for your wonderful review! We’re delighted to hear that you had an easy ordering process and that our updates kept you informed. It’s fantastic to know that you’re happy with your item as well! Your feedback truly motivates us.
Warm wishes,
Team Badger and Brown
Hi there,
Thank you for your amazing review! We’re so pleased to hear that you found the ordering process straightforward and that our service met your expectations for speed and reliability. Your support means the world to us!
Warm wishes,
Team Badger and Brown
Hi Sandra,
Thank you for your fantastic review! We're so glad you love the beautiful cufflinks and appreciate their quality. Your kind words mean a lot to us!
Warm wishes,
Team Badger and Brown
“I’d really recommend this service! A super seamless experience and fast delivery. Ideal if you want to personalise anything and the quality and packaging is excellent!”
Hi Ellie,
Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless experience and that our fast delivery met your expectations. It's wonderful to know you appreciated the quality and packaging too. Your support is truly appreciated!
Warm wishes,
Team Badger and Brown
“The cufflinks themselves were lovely, though the delivery time was long - on ordering it showed that the delivery time was 4 days, though this took much longer. The did however arrive about 2 hours before the groom left for his wedding, which is what these were for!”
Hi Becky
Thank you for your recent order, it's much appreciated. I've checked and the delivery you selected was for 5 working days. The cufflinks were late for which we apologise for, they arrived within 6 working days.
B&B
Hi Mrs,
Thank you so much for your wonderful review! We're delighted to hear that you found our service to be safe and quick, and that our website was easy to navigate. Your positive feedback truly motivates us!
Warm wishes,
Team Badger and Brown
“Although initially problems with my order, the customer service team have worked hard to rectify the issue.
I am happy to use Badger and Brown again.
The cufflinks I ordered were very well received as a gift for a 70th birthday to a close relative.”
Hi Pamela,
Thank you. We've recently moved offices and no longer have a phone number, for which we do not advertise.
You kindly ordered silver sixpence cufflinks and we were out of a 1955 coin, so we had to buy it in. We're now fully stocked in this coin date going forward.
We're more than happy to refund you in full, please email enquiries@badgerandbrown.co.uk
B&B
Hi Sandra,
Thank you so much for your lovely review! We're thrilled to hear that you appreciate the unique and beautiful craftsmanship of our products. Your support inspires us to keep creating!
Warmest regards,
Team Badger and Brown
Hi Ruth
As per our refund terms and information provided on every product page, once a product has been engraved it’s then unavailable for a refund. Sorry about this.
B&B
Hi Steven,
Sorry to hear about this, this is very unexpected of our products as they are of good quality. Please reach out to us so we can arrange a replacement to be sent out to you
