Delighted to hear you're a fan Janette! Thanks so much for supporting our small Irish business and hope your woollens keep you warm for years to come :)
“The entire experience of ordering from Arab Woollen Mills has been excellent. They are prompt with dispatching the product, and great with communication from the moment you purchase to when you receive the item. The package is so nicely wrapped too, you can really tell this company takes pride in the quality of their work!”
“Unfortunately my experience wasn't the best. The jumper is beautiful and the yarn has a beautiful slight variation to it. It's beautifully knitted, how've the merino of this jumper is a lot scratchier than I expected. The size also runs small (I checked the measurements online and ordered according to that, I even sized up just to be sure). It fits me but just. The neck comes higher than I expected and it's too close to my skin, unfortunately I can't stand the texture. I was going to return the item but at a cost of £25 to return I decided to try and resell it. I should add that I ordered from England.”
Thanks for your review Melanie! We are sorry that your jumper didn't meet your expectations - if the jumper is much smaller than the measurements provided then we'd be happy to assist you via email if you still have the jumper and it is unworn. For general returns from the UK we do offer a return option that's integrated with customs for £25 or we can provide a commercial invoice if you wish to go with your own courier but we did create this option with our courier to help prevent parcels being held up in customs or sent back to the customer. It is a lovely colour but if you are looking for a softer option, our Supersoft merino is buttery soft and typically a great option for those that find standard merino wool too textured. We hope this helps! :)
“When I recently bought a jumper from your website I went against a self imposed rule - never buy from an overseas seller. But I loved the look of the garment - so glad I bought it. Really delighted with my purchase. Cheers and thanks from South Australia.”
You're very good Judith - thanks so much for your review and supporting our small Irish business. Delighted we could help contribute to your rule-breaking (just this once)! ;-)
“I’m thrilled with my absolutely beautiful sweater as well as your service! It couldn’t have been easier to order, receive and pay for. The size is perfect and…it doesn’t scratch! Everyone asks me about the “scratchy” part and I’m so happy to tell them how soft it is. I even let them feel it if I happen to be wearing it.
It was absolutely a pleasure doing business with Aran Woolen Mills. Thank you so very much,
Joan Keith”
Thanks a million Joan for supporting our small Irish business - delighted to hear you love your jumper :) Best wishes from the wet and windy West coast of Ireland!
Thanks for your review James! We hope it keeps you warm throughout the depths of winter, into false spring, and through second winter again 😉 - sending you all the best from the green fields of Ireland! ☘️
“I loved the sweater and the cardigan I bought from you and felt like I now is the owner of a small part of Ireland history and clothing feels like a warm hug.”
“Very impressed with a quick delivery to New Zealand. Your product is first class and I am looking forward to wearing it in our winter months. The cream with speckled flecks will go with lots of wardrobe mixes.”
Thanks so much for your review Barbara - we always do our best, especially knowing how long shipping can take to NZ! The flecked cream is one of our most popular colours as it is so lovely and versatile - delighted to hear you're loving your jumper ❤
“Me and my partner absolutely love our new wool sweaters, perfect all round and great fit. A big thank you and a shoutout to Aran Woolen Mills, I would highly recommend them to anyone. Items dispatched and delivered very quickly which was a bonus!
Thank you again!”
Thanks so much for your review Annamae! Lovely to hear that you had a great experience and we look forward to getting more of our woollens into your hands ❤
“Absolutely love my jumper and its quality. I have been looking for this sort of jumper for a long time. (Also truly fantastic customer service). Arrived beautifully packed and in packaging which would probably withstand a nuclear blast - but all recyclable. Ticks all the boxes for me and I will be adding more jumpers from Aran Wool Mills over the next few months. A new loyal customer!!”
Lovely review Christopher - our Raheen jumpers come in a variety of colours so you can wear them with everything - great choice! Thanks so much for supporting our small Irish business ☘️
