“Sizing guides were accurate, quality of materials and knit is fantastic, and the shipping and packaging was also great. I got exactly the sweater I’ve been obsessively looking for.”
“I have been very pleased with the sweater quality and the customer service. The green sweater is a beautiful color and not itchy on the skin. Customer service has been very helpful as well.”
“I guess the products are nice, but hard to judge if you never receive it. I reached out to them around 2 weeks after placing the order (Delivery in France) to see where it was, because I had no updates. They then told me that they will come back to me soon. No one did, and one week later I asked again and they simply told me that it seems like they made a mistake with my order and that they will refund me. Not great...”
“I ordered Super Soft Merino Wool, very happy with the material, very excited about my project, a sweater for my husband. Very good packaging, easy shipment, everything fine - thank you!”
“Sweatre was not what I expected so I returned it. I would not have risked buying it in the first place if I had know that there is a £25 cost to return it!!!!
Most sellers offer free returns, or certainly a lot less than £25.
This needs to be made clear at pont of sale.”
English
