“I received the denim blue vest I ordered in a very timely fashion. The craftsmanship is impressive and it fits like a glove and is keeping me warm during these cold winter days! It is already a treasured part of my wardrobe.”
“Dear Aran Woolen Mills team,
thank you for the excellent scarf and your prompt service.
I look forward to buying more of your products in the future.
James Stewart Aitchison”
Good morning Trish! Have you contacted us at customerservice@aranwoollenmills.com with your order number to let us know? We'd be happy to follow up on this for you if you have not yet received your order as typically orders should arrive within 10 working days/10-15 days. We look forward to hearing from you soon so that we can assist you further. :)
“Only just opened the parcel we are not convinced this is the jumper l ordered. My recollection is that the one l ordered had a wrap look with a line angled across the front. Strangely l have looked at your online catalogue and cannot find a photo of the jumper l ordered now
Can you explain? Was another item substituted or was l hallucinating?”
Good afternoon! We've not removed any items from our website so it's possible you may have been looking at a different site, but we're happy to help! If you can send us an email with your order number and some further details on what you were seeing, we'd be happy to assist you: https://aranwoollenmills.com/pages/contact
“Order was processed and delivered very quickly, well within target time on confirmation. Border control between UK and Ireland did not cause any issue, and company committed to meet any customs payments due so no hassle there!”
“I am very happy with Aran Woollen Mills! I have bought 3 sweaters from them and I love them all!
I also made a mistake with one of my orders and they were quick to help me figure out the problem so that my order could go through.”
