#Team Algeos Reviews

Name: #Team Algeos
Address: Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke, Liverpool
Rating: 4.41

4.4 Rating 198 Reviews

84 %

of reviewers recommend #Team Algeos

4.4

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About #Team Algeos:

We offer a wide range of products across the following four pillars, Consumables & Appliances, Foot Orthotics, Diagnostics, Assessment & Clinical Equipment and Materials & Manufacturing.

Visit Website

Phone:

0151 448 1228

Email:

digital@algeos.com

Location:

Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke
Liverpool
L24 9HB

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#Team Algeos 5 star review on 23rd November 2022

Adam S

#Team Algeos 5 star review on 7th November 2022

John R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for your outstanding 5-star rating of Algeos! We truly appreciate your kind words and support. We strive to provide excellent service to all our customers, and we are thrilled that we could meet your expectations. Your satisfaction is our top priority and we are thrilled that we succeeded in delivering a positive experience for you. Thank you for being a loyal customer of Algeos. We greatly value your continued trust and patronage. Should you need any further assistance or have any questions, please do not hesitate to reach out to us. Warm regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“I have written 2 emails regarding the spray I bought from them but still have no reply”

Helpful Report

Posted 1 year ago

Hello Liz, I will look in to this now and someone will be in touch with you via email shortly to resolve this matter if you have any questions in the mean time, please feel free to call us on 0151 448 1228 Kind regards,

Posted 1 year ago

“order arrived very quickly and was just what I wanted”

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Posted 1 year ago

Thank you for sharing your positive feedback!

Posted 1 year ago

“excellent service,”

Helpful Report

Posted 1 year ago

Hi Jill, Thank you so much for your 4-star rating of Algeos! We are thrilled to hear that you had an excellent experience with our service. We sincerely appreciate your loyalty as a customer and your continued support. It is customers like you who motivate us to strive for excellence in everything we do. Once again on behalf of the entire team at Algeos, thank you for your kind words and for being a valued customer. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Very professional and always a pleasure to deal with Algeos”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you so much for your fantastic 5-star rating of Algeos! We greatly appreciate your support and the trust you have placed in us. Your kind words validate the hard work and dedication we put into delivering a professional and enjoyable experience for our customers. We are thrilled to know that our efforts have resonated with you. Warm regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Fast delivery and a competitive price for slimflex carbon insoles. Will buy from them again”

Helpful Report

Posted 1 year ago

Dear Julia, Thank you so much for giving Algeos a 5-star rating! We really appreciate your support and are thrilled to hear that you had a positive experience with us. Your satisfaction is our ultimate goal, and we're even more delighted to hear that you'll be purchasing from us again in the future. Thank you once again for choosing Algeos as your trusted provider. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“All fine apart from the aprons. They arrived inside the box just in a bunch, not wrapped at all, stuck together in pairs which are hard to separate. Also VERY expensive compared with other suppliers - my fault I should have compared before I bought. I trusted Algeos' name, but in future I will check more carefully!”

Helpful Report

Posted 1 year ago

Dear Jill, Thank you so much for taking the time to give us a 4-star rating for Algeos! We truly appreciate your continued loyalty as our customer. We apologise for any inconvenience caused by the packaging of the aprons you received. We understand how frustrating it can be when items aren't well wrapped and are difficult to separate. We assure you that our team is constantly working towards improving our packaging processes to prevent such issues in the future. Regarding the pricing, we apologise if it didn't meet your expectations. We understand the importance of comparing prices and will take your feedback into consideration to ensure we offer competitive prices moving forward. Once again, we appreciate your support and trust in the Algeos name. If there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and always strive to provide an excellent experience for our valued customers like you. Thank you, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Hi, no negative comments on the product but not being able to buy individual orthotics, ie a single left or right, means that for me, 50% of the product is wasted and the cost per insole is almost £80 which is ridiculous for a small piece of moulded plastic. Russell Newall”

Helpful Report

Posted 1 year ago

Dear Russell, Thank you so much for taking the time to provide your feedback on your experience with Algeos. We appreciate your honesty and willingness to share your thoughts. Firstly, we apologise for any inconvenience caused regarding the inability to purchase individual orthotics. We understand that this can be frustrating, we acknowledge your concern regarding the cost per insole as well. To improve our services, we would greatly value your input on how we can make things better. Do you have any specific suggestions or preferences in mind? Your insights will assist us in evaluating and addressing the issue. Once again, we sincerely appreciate your feedback and look forward to hearing from you. Should you need any further assistance or have additional comments, please do not hesitate to reach out. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Does Exactly What It Says On The Tin !”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for your amazing 5-star rating of Algeos! We greatly appreciate your feedback and are thrilled to hear that our team has met your expectations. Your satisfaction is our ultimate goal, and it's truly encouraging to know that we're on the right track. Once again, thank you for your kind words and for being a valuable part of our Algeos community. Warm regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“I bought dressmaking scissors which look very good and cut very well. They so far seem very good quality and very good value. It’s my first time buying from Algeos. I received my order a few days after ordering but I did email before arrival as I didn’t received dispatch notice. My email was answered quickly and I think if I’d perhaps set up an account rather than checking out as a guest I might have received notice. This was a minor detail and not worth knocking of a star for.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback!!

Posted 1 year ago

“My previous pair of insoles were provided by the NHS. They are the best insoles I have used. I swopped the insoles from my normal shoes to my walking boots but decided the boots need their own pair. The packaging that came with the original insole indicated your company and product details. I ordered two more pairs. One pair to use in my walking boots and one pair as spares. Thank you!”

Helpful Report

Posted 1 year ago

Dear Barry, Thank you so much for giving Algeos a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that our insoles have exceeded your expectations and have become the best ones you've ever used. It's fantastic that you found out about us through the packaging of your previous pair, and we are delighted that you chose to order two more pairs from us. We understand the importance of having separate insoles for different types of footwear, and we are glad that our product fits perfectly in your walking boots. Having a spare pair is always a smart choice, and we are glad we could accommodate that for you. Once again, thank you for your trust in our company and for your glowing review. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help. Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“Prompt reliable service”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for taking the time to rate Algeos with four stars! We greatly appreciate your feedback and support. We are thrilled to hear that you found our service prompt and reliable. At Algeos, we strive to provide excellent customer service and ensure that our clients' needs are met efficiently. Your satisfaction is of utmost importance to us, and we are glad that we were able to meet your expectations. Thank you again for choosing Algeos, and we look forward to serving you in the future. Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“Good customer service when I called in regarding exchanging my order. Call was answered quickly and the issue was resolved in a timely manner.”

Helpful Report

Posted 1 year ago

Thank you so much Sash for giving us a stellar 5-star rating for Algeos! We truly appreciate your support and feedback. We're thrilled to hear that you had a positive experience with our customer service team when you called in regarding exchanging your order. It's wonderful to know that our team responded promptly, and the issue was resolved efficiently to your satisfaction. We value your business and look forward to serving you again in the future! Many thanks, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“Very good quality nippers and blacks files at a reasonable price.I shall purchase more from Algo”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you so much for taking the time to rate Algeos with 5 stars! We greatly appreciate your positive feedback and support. We're thrilled to hear that you found our nippers and black files to be of very good quality at a reasonable price. It motivates us to continue providing excellent products that meet your expectations. We are honored to have you as a loyal customer and we sincerely appreciate your trust in our brand. Please don't hesitate to reach out if there's anything else we can assist you with. Warm regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“As expected . Quality good for a temporary orthotic”

Helpful Report

Posted 1 year ago

Dear Michele, Thank you so much for taking the time to rate Algeos with a fantastic 5 stars! Once again, we want to express our gratitude for your continued patronage. Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“Very quick and efficient”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you so much for your fantastic 4-star rating of #Team Algeos! We greatly appreciate your support and are thrilled to hear that you found our services very quick and efficient. Your satisfaction is our top priority, and we will continue to strive for excellence in delivering exceptional service. If you need any further assistance or have any more feedback, please don't hesitate to reach out to us. Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“We have been using Algeos for years. Always happy with the service and products we receive.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and loyalty as a customer of Algeos. We are thrilled to hear that you have been using Algeos for years and that you are always satisfied with the service and products you receive. Your trust and satisfaction mean a lot to us, and we are committed to continue providing you with the best possible experience. Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“The insole does not fit I contacted you about it and you asked for pictures I sent pictures but have not heard anything back from you I am very disappointed Bad product Very bad service Unhappy and out of pocket I do still expect a refund please”

Helpful Report

Posted 1 year ago

Hello Abbey, Apologies no one has got back to you yet regarding this matter. I have now spoken to our Customer Service manager, and they will be in touch with you shortly regarding this matter. Kind regards,

Posted 1 year ago

“Items accurately described, delivered on time and quality seems fine (I'm a non-professional user)”

Helpful Report

Posted 1 year ago

Dear Andy, Thank you so much for your outstanding 5-star rating of Algeos! We greatly appreciate your support and kind words. We are thrilled to hear that you found our items accurately described, delivered on time, and of great quality. Your feedback means a lot to us, especially coming from a non-professional user like yourself. It reassures us that we are consistently meeting our customers' expectations. Thank you again, and take care! Best regards, Gemma Shields Customer Services Team Leader.

Posted 10 months ago

“Haven't received the parcel yet.”

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Posted 1 year ago

Hello Lilian, I'm sorry there has been a delay with your order. One of our customer service team will contact you shortly to get this issue resolved Kind regards, John

Posted 1 year ago

#Team Algeos is rated 4.4 based on 198 reviews