#Team Algeos Reviews

Name: #Team Algeos
Address: Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke, Liverpool
Rating: 4.41

4.4 Rating 198 Reviews

84 %

of reviewers recommend #Team Algeos

4.4

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About #Team Algeos:

We offer a wide range of products across the following four pillars, Consumables & Appliances, Foot Orthotics, Diagnostics, Assessment & Clinical Equipment and Materials & Manufacturing.

Visit Website

Phone:

0151 448 1228

Email:

digital@algeos.com

Location:

Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke
Liverpool
L24 9HB

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#Team Algeos 5 star review on 23rd November 2022

Adam S

#Team Algeos 5 star review on 7th November 2022

John R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect prices and good delivery”

Helpful Report

Posted 4 months ago

Good Morning, Thank you so much for your 5-star rating of Algeos! We're thrilled to hear that you were satisfied with our service. We look forward to assisting you again in the future. Best Regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“Still not received full order and have been advised if will take over a month to do this. Why accept payment if you do not have the goods in stock?”

Helpful Report

Posted 4 months ago

Hi John, Thank you for taking the time to provide us with your feedback about your experience with Algeos. We greatly appreciate your input and are truly sorry for the issues you encountered regarding your order. We understand your frustration in not receiving your full order and the small delay in fulfilling it. This is not the level of service we aim to provide, and we truly value your feedback in bringing this matter to our attention. We would like to make things right and improve your overall experience with our company. To do so, we kindly request your assistance in providing us with some details regarding how we can resolve this issue and satisfy your needs. Your input will be able to help us enhance our processes and prevent such incidents in the future. We will be in touch via Email to discuss this further. Best regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“Super speedy delivery!!”

Helpful Report

Posted 4 months ago

Hi Mags, Thank you so much for your 5-star rating of Algeos! We are absolutely thrilled to hear that you had such a positive experience with our service. Thank you once again for choosing Algeos! If there's anything else we can help with please get in touch. Best regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“Perfect, everything was in stock and arrived very quickly. Thank you.”

Helpful Report

Posted 4 months ago

Hi Selwyn, Thank you so much for your fantastic 5-star review of Algeos! We are thrilled to hear that you had a perfect shopping experience with us. Our main goal is to ensure that everything you need is readily available and delivered to you as fast as possible. We truly appreciate your kind words and support. Best regards, Gemma Shields Customer Experience Manager

Posted 4 months ago

“Goods arrived within a few days & are of good quality”

Helpful Report

Posted 4 months ago

Dear Reviewer, Thank you for giving Algeos a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with your recent order. Your satisfaction is our top priority, and we will continue to work hard to provide you with excellent products and exceptional service. If there is anything else we can assist you with, please do not hesitate to reach out. Best regards, Gemma Shields Customer Experience Manager

Posted 4 months ago

“I've always had a great experience with these products. Prices are fair and delivery is quick”

Helpful Report

Posted 4 months ago

Dear Vince, Thank you so much for your 5-star rating of Algeos! We truly appreciate your feedback and your support. We're delighted to hear that you've always had a great experience with our products. At Algeos, we strive to provide high-quality items that meet our customers' expectations. Best regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“great service and quick delivery”

Helpful Report

Posted 4 months ago

Dear Ellie, Thank you so much for your 5-star rating of Algeos! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing Algeos. Warm regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“Good price, very fast delivery, excellent product.”

Helpful Report

Posted 4 months ago

Hi John, Thank you for your 5-star rating of Algeos! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. Warm regards, Gemma Shields Customer Experience Manager.

Posted 4 months ago

“Perfect product super quick delivery”

Helpful Report

Posted 5 months ago

Hi Sandra, Thank you for the fantastic 5-star rating you gave us! We are thrilled to hear that you had a wonderful experience with Algeos. Our team works hard to ensure a seamless and efficient delivery process. It's truly rewarding to know that you found our service to be super quick. Best regards, Gemma Shields Customer Services Team Leader.

Posted 5 months ago

“Very good product, we have purchased several times before. Delivery was prompt”

Helpful Report

Posted 5 months ago

Dear Susan, Thank you so much for your 5-star rating of Algeos! We really appreciate your support and kind words. We take pride in our prompt delivery service, ensuring that you receive your orders in a timely manner. We understand the importance of a seamless shopping experience, and we are glad to have delivered on that front. Once again, thank you for choosing Team Algeos. Best regards, Gemma Shields Customer Services Team Leader.

Posted 5 months ago

“Ordered an item which after 11 days of waiting and emailing they finally say it's been discontinued. Communication was a appalling, had to write 2 emails and fill out a contact form to get a response.”

Helpful Report

Posted 5 months ago

Hi Amie, Thank you for taking the time to share your feedback about your experience with Algeos. We appreciate your honesty in bringing these issues to our attention. Firstly, we would like to apologise for the delayed notification that the item you ordered had been discontinued. We understand how frustrating and time consuming it must have been to wait and to have to reach out multiple times before receiving a response. This level of communication is far below our usual standard, and we sincerely apologise for any frustration or inconvenience it may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we need to improve. We continually strive to provide excellent customer service and efficient communication but clearly, we fell short in this instance. We would like to assure you that we are taking immediate steps to rectify the issue and to ensure that such incidents are not repeated in the future. My colleague has also reached out via email to you this morning so please keep an eye on your inbox for further information. Many thanks, Gemma Shields Customer Services Team Leader.

Posted 5 months ago

“Have not arrived”

Helpful Report

Posted 5 months ago

Hi Alan, Thank you for taking the time to share your experience with Algeos. We appreciate your feedback and we are sorry to hear that your order has not yet arrived. We always strive to provide the best service possible to our customers, and we apologise for any inconvenience caused. We understand the frustration that comes with delayed deliveries, and we would like to make it right for you. We are chasing our courier regarding the delivery as they are showing proof of delivery on 31/05/24 - as soon as we get any further information from them, we will be in touch via email. Many Thanks, Gemma Shields Customer Services Team Leader.

Posted 5 months ago

“very good orthotics”

Helpful Report

Posted 6 months ago

Dear Colm, Thank you so much for your fantastic 5-star rating of Algeos! We greatly appreciate your positive feedback and are thrilled to hear that you had a very good experience with our products. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you again and take care! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“Really fast delivery and product as expected. Unfortunately I still haven't received my full order yet”

Helpful Report

Posted 6 months ago

Thank you so much for your 4-star rating of Algeos! We really appreciate your feedback. We are glad to hear that you were satisfied with the speed of delivery and that the product met your expectations. However, we apologise for any inconvenience caused by not receiving your full order yet. Rest assured, our team is working diligently to resolve any issues and ensure that you receive the remaining items soon. Best regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“The material I ordered gave good shock absorption and no problems with Algeos”

Helpful Report

Posted 6 months ago

Dear Sarah, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your support and are thrilled to hear that you are satisfied with the material you ordered. Your feedback means a lot to us, and we're grateful to have customers like you who value the quality of our products. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Algeos! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“These people have everything I need to keep everything moving right along. Add fast delivery to that…why would I go anywhere else”

Helpful Report

Posted 6 months ago

Hi Steven, Thank you so much for taking the time to leave us a fantastic 5-star rating for Algeos! We truly appreciate your kind words and continued support. Your satisfaction is our top priority, and we strive to provide you with the best products and services. Additionally, we're glad our fast delivery has been meeting your expectations. Thank you for being a loyal customer. Your trust and confidence in us mean a lot to our team. Should you ever need any assistance or have any further requirements, please don't hesitate to reach out. We are always here to help! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“Excellent service, very well wrapped product. Swift delivery. However, I received a black coloured leatherboard and not the natural coloured as advertised but the product is still excellent. I will be using this company again. Thank you.”

Helpful Report

Posted 6 months ago

Dear Reviewer, Thank you for taking the time to review Algeos and for giving us a fantastic 5-star rating! We appreciate your support and feedback. We apologise for any confusion regarding the colour of the Leatherboard you received. Rest assured, we will take this feedback into consideration to improve our product representation in the future. Nevertheless, we are delighted to know that you find the product excellent overall. Thank you once again for choosing Algeos! Best regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“Great items if you can find what you need for their large selection. I treid to get advise form the customer services but no reply so had to pick and they were not really the right ones.”

Helpful Report

Posted 6 months ago

Thank you very much for your kind 4-star rating of Algeos! We appreciate your feedback, we understand that it can be challenging to find exactly what you need sometimes. We value your input and will strive to improve our communication channels to better assist our customers in the future. Best Regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“Very happy with product and service”

Helpful Report

Posted 6 months ago

Dear Gail, Thank you so much for the 5-star rating for Algeos! We greatly appreciate your feedback and are thrilled to hear that you are very happy with both our product and service. Customer satisfaction is our top priority, and we are glad to have exceeded your expectations. Best regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

“Brilliant. So much cheaper than custom made and just as good”

Helpful Report

Posted 6 months ago

Hi Rosie, Thank you for your review of Algeos, we're extremely grateful for your support and are glad you're happy with the products you've purchased. Thank you again for choosing us! Best Regards, Gemma Shields Customer Services Team Leader.

Posted 6 months ago

#Team Algeos is rated 4.4 based on 198 reviews