#Team Algeos Reviews

Name: #Team Algeos
Address: Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke, Liverpool
Rating: 4.41

4.4 Rating 198 Reviews

84 %

of reviewers recommend #Team Algeos

4.4

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About #Team Algeos:

We offer a wide range of products across the following four pillars, Consumables & Appliances, Foot Orthotics, Diagnostics, Assessment & Clinical Equipment and Materials & Manufacturing.

Visit Website

Phone:

0151 448 1228

Email:

digital@algeos.com

Location:

Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke
Liverpool
L24 9HB

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#Team Algeos 5 star review on 23rd November 2022

Adam S

#Team Algeos 5 star review on 7th November 2022

John R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I needed”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you so much for your outstanding 5-star rating of Algeos! Your kind words and appreciation truly mean a lot to us. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“In the past I would have given 5 stars but not this time. I always order the hypoallergenic gloves as they do not cause any skin problems. Unfortunately the medium size was not available so.I.had to order large. The quality is not good and the ends of the fingers split every time. Disappointed”

Helpful Report

Posted 1 year ago

Dear Susan, We sincerely appreciate your feedback and are grateful for your support. We're sorry to hear about your recent experience with our hypoallergenic gloves. We understand that the unavailability of the medium size and the quality issue you encountered with the large size were disappointing. Our apologies for any inconvenience caused. We greatly value your feedback and will use it to improve our product offerings and ensure that situations like this do not occur in the future. We take pride in providing quality products and exceptional customer service, and we apologize for falling short of your expectations this time. Thank you once again for taking the time to share your thoughts with us. Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Great fast service. Website easy to use.”

Helpful Report

Posted 1 year ago

Dear Mathew, Thank you so much for your outstanding 5-star rating of Algeos! We are thrilled to hear that you have had a great experience with us. We are committed to providing excellent service and a user-friendly website, and we are delighted that we have met your expectations. We want to express our sincere gratitude for your loyalty as a customer. Your support means the world to us, and we look forward to continuing to serve you in the future. Thank you once again for choosing Algeos! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Placed an order with Algeos and the item arrived the next day. However, the item sent was not correct, very similar, but not exactly what was ordered. I rang Algeos and was told the correct item would be sent out that day with no need to return the original. The correct item arrived the next day, excellent service.”

Helpful Report

Posted 1 year ago

Dear Kieran, Thank you so much for your outstanding 5-star rating of Algeos! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to hear that your order with Algeos was delivered promptly. We apologise for the inconvenience of receiving an item that wasn't exact, but we are glad our customer service team was able to resolve the issue swiftly and without any hassle. Your satisfaction is our utmost priority, and we are thrilled that you found our service excellent. Should you ever require any further assistance, please do not hesitate to reach out to us. We look forward to serving you again in the future! Warmest regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Nice easy transaction, kept informed of progress, delivered in a couple of days, product was well packaged, happy days. Would recommend”

Helpful Report

Posted 1 year ago

HiTracie, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your feedback and are delighted to hear that you had a nice easy transaction with us. We always strive to keep our customers informed of their order progress, and we're glad to know that we succeeded in doing so for you. Our goal is to ensure a speedy delivery, and we're pleased that you received your product within just a couple of days. We take great pride in our packaging to ensure your items arrive safely, so it's great to hear that you found it well-packaged. Your satisfaction and recommendation mean so much to us, and we're thrilled to have met your expectations. Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Excellent service from ordering to delivery. It is useful to be able to order a product that previously I could only get from my podiatrist.”

Helpful Report

Posted 1 year ago

Hi Deborah,T hank you so much for your wonderful 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're delighted that our service, from ordering to delivery, met your expectations. We understand the importance of convenience and are glad to provide a platform where you can easily order products that were previously exclusive to your podiatrist. Thank you again for choosing Algeos, and we look forward to serving you again in the future. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Good quality products Staff are always friendly and helpful All issues dealt with efficient service”

Helpful Report

Posted 1 year ago

Dear Neale, Thank you so much for your recent 5-star rating of Algeos! We appreciate your kind words and continued support. It's great to hear that you find our products to be of good quality and that our staff are always friendly and helpful. We strive to provide an efficient service and are glad to hear that any issues you have encountered were promptly addressed. We value your loyalty as a customer and look forward to serving you again in the future. If you have any further feedback or requests, please don't hesitate to reach out. Thank you once again for your glowing review and for choosing Algeos! Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Great supplier everything arrived quickly”

Helpful Report

Posted 1 year ago

Hi Colm, Thank you so much for your glowing 5-star review of Algeos! We are incredibly thrilled to hear that you had a wonderful experience with us. Your feedback truly means a lot to us as we strive to provide exceptional service to all our valuable customers like you. We are delighted to have you as one of our loyal customers, and we remain dedicated to consistently meeting your needs and expectations. Once again, thank you for your kind words and for choosing Algeos. We look forward to serving you for many more years to come! Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“I ordered a great product recommended by my podiatrist. Algeos were easy to order from and extremely efficient. I'm really pleased with my product that helps my Morton's neuroma and heel spur issues. Happy to use them again.”

Helpful Report

Posted 1 year ago

Hi Julie, We are thrilled to hear that you had a positive experience with us. We sincerely appreciate your trust in our products and services. It's wonderful to know that the product you ordered, based on your podiatrist's recommendation, has been helpful. . We strive to make the ordering process as easy and efficient as possible for our valued customers like you. Your kind words truly motivate our team to continue delivering exceptional service. Thank you for choosing Algeos! Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Customer service dreadful. Sent item back 3 weeks ago. Promised 3 times refund and postage refund. Very very disappointed in your service. I always order from you as very good normally. I expect you will ignore this also. Already sent review which you ignored. Staff very pleasant but do not seem to keep to refund agreement. This was all because your technical staff advised incorrect size.”

Helpful Report

Posted 1 year ago

Hello Jill, I'm sorry for the service that you have received. I have spoken to our customer service manager, who has now processed the refund for your order. If there is anything else we can do to help, please do not hesitate to call us anytime on 0151 448 1228, or email us at info@algeos.com Kind regards, John

Posted 1 year ago

“Excellent service, excellent products and great value. Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Jayne, Thank you so much for giving Algeos a five-star rating! We greatly appreciate your kind words and recommendation. We strive to provide excellent service, top-notch products, and exceptional value to all our customers. Your satisfaction means the world to us. Once again, thank you for choosing Algeos, and we look forward to serving you in the future. Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Writing as a non-professional - Product descriptions accurate, delivery was on time, and the tools generally have a high quality feel.”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you so much for your glowing 5-star review of Algeos! We really appreciate your kind words and your continued loyalty as our customer. We always strive to provide reliable information to enable our customers to make informed choices. Moreover, we're delighted that our delivery services have met your expectations and that you found the tools to have a high-quality feel. We genuinely value the satisfaction of our customers, and your feedback encourages our team to maintain the standards that ensure you receive top-notch products. Thank you again for your support and being such a loyal customer. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Needed top covers for my orthonics and these were sent out really quick.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you so much for your outstanding 5-star rating of Algeos! We appreciate your positive feedback and are delighted to hear that you had a great experience with our services. Moreover, we are thrilled to know that you received the top covers for your orthotics promptly. Our team works diligently to ensure swift delivery, and we are glad to see that your needs were met. Thank you once again for your kind words and for choosing Algeos. We look forward to serving you with excellence in the future! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Absolutely fantastic service & products. Quick delivery, recyclable packaging which is excellent. The orthotics themselves are professionally designed and top quality. I can’t walk without mine, they are worth every penny and last a long time.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating and for taking the time to share your positive experience with Algeos! We are thrilled to hear that you found our service and products absolutely fantastic. Our team works tirelessly to ensure that we deliver quick and efficient delivery, and we are equally passionate about our commitment to sustainability with our recyclable packaging. It warms our hearts to know that our orthotics have made a significant difference in your daily mobility, and we are proud to offer professionally designed and top-quality products. Your kind words truly mean the world to us, and we are honored to have earned your trust. Thank you for choosing Algeos, and we look forward to serving you again in the future!

Posted 11 months ago

“Service brilliant and innersoles so comfortable getting very little pain now”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of Algeos! We really appreciate your kind words and are delighted to hear that you had an exceptional experience with our services. We are thrilled that our service met your expectations and that the innersoles have provided you with such comfort, resulting in reduced pain. Your feedback truly motivates us to continue delivering top-notch products and services to our valued customers like yourself. Once again, we express our gratitude for your positive review. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Algeos

Posted 11 months ago

“Ordered these on a recommendation as I had arch pain and heel pain. Really pleased with them. Very comfortable and I am delighted to say my arch and heel pain has been significantly reduced. Very satisfied customer. Easy to order and quick delivery. Thank you.”

Helpful Report

Posted 1 year ago

Dear Carole, Thank you so much for taking the time to rate Algeos with five stars! We greatly appreciate your positive feedback. We're thrilled to hear that you ordered our products based on a recommendation and that they have effectively helped with your arch and heel pain. It's wonderful to know that you are experiencing significant relief and increased comfort. Once again, thank you for your kind words and support! If there is anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you in the future. Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Very satisfied with product. Perfect fit delivered on time definitely will use again”

Helpful Report

Posted 1 year ago

Thank you so much Kevin for your exceptional 5-star rating of Algeos! We are truly grateful for your support and trust in our products. We're thrilled to hear that you are very satisfied with your purchase and that it was a perfect fit for you. Ensuring timely delivery is always a priority for us, and we'll continue to strive to exceed your expectations in the future as well. Thank you for choosing us, and we look forward to serving you again soon! Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“They made my shoes much more comfortable”

Helpful Report

Posted 1 year ago

Dear Gabrielle, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your kind words and are thrilled to hear that we were able to make your shoes much more comfortable. Your satisfaction is our top priority, and we are delighted to have provided you with a positive experience. If you have any more feedback or require further assistance, please do not hesitate to reach out to us. We will be more than happy to assist you. Once again, thank you for choosing Algeos. Kind Regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Great insoles as supplied by NHS. EVA heel lifts ideal for my needs. I chose large size as there are no measurements shown online apart from depth. This meant that they required cut down to width and length in heel of shoe. Would be helpful if actual size ( width and length) were shown”

Helpful Report

Posted 1 year ago

Dear Donald, Thank you so much for giving Algeos a 5-star rating! We really appreciate your feedback and are thrilled to hear that you are pleased with our great insoles. We're glad that the EVA heel lifts we supplied have met your expectations. We understand that the lack of measurements shown online, other than depth, can be inconvenient. We apologise for any inconvenience caused and will definitely take your suggestion into consideration. Your feedback helps us improve and provide a better shopping experience for all our valued customers. Moreover, we want to express our gratitude for your loyalty as a customer. We truly value your continued support and trust in our products and services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

“Goog quality product fast delivery”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your support and are delighted to hear that you had a positive experience with us. "Good quality product fast delivery" is indeed one of our top priorities, and we are thrilled to know that we were able to meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Once again, thank you for choosing Algeos. We look forward to serving you in the future! Best regards, Gemma Shields Customer Services Team Leader.

Posted 11 months ago

#Team Algeos is rated 4.4 based on 198 reviews