360 Vision Technology Reviews

Name: 360 Vision Technology
Address: 7 Seymour Court, , Runcorn, Cheshire
Rating: 4.96

5.0 Rating 950 Reviews

100 %

of reviewers recommend 360 Vision Technology

Company Reviews

Metrics

Info

5.0

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About 360 Vision Technology:

Since its inception in 2002, 360 Vision Technology has built a solid reputation for the design and manufacture of a range of innovative and robust CCTV surveillance camera and control solutions as well as unique and patent pending static and PTZ LED illumination solutions in both infra red and white light options.

Built in the UK and supported by first class customer service, 360 Vision Technology’s analogue, HD IP, Stainless Steel, Thermal and Radar controlled CCTV surveillance cameras are designed to suit a broad range of general and harsh environment applications across many market sectors. With an acknowledged reputation as a market leader in CCTV surveillance, 360 Vision Technology’s team of highly experienced software, electronic and mechanical engineers are consistently innovating and expanding its camera product range – to meet customers’ ever changing needs.
Over the years, we have developed an extensive range of analogue, high definition, white light, infrared, cooled and uncooled thermal, polished stainless steel and radar controlled CCTV surveillance cameras, to meet or exceed any demand.

In addition, we are proud of our 3rd party partnerships with some of the world’s leading technology manufacturers. We proactively work with emerging technologies to enhance our products and their value add system benefits.

Visit Website

Phone:

01928 570000

Email:

info@360visiontechnology.com

Location:

7 Seymour Court, , Runcorn
Cheshire
WA7 1SY

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360 Vision Technology 5 star review on 8th April 2024

Automation Technology GmbH

360 Vision Technology 5 star review on 3rd August 2023

Vartec

360 Vision Technology 5 star review on 15th February 2023

Daniel - Eurovia

360 Vision Technology 5 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rebadged cheap garbage. Poor aftersales service full of promises that don't materialise. But other brands instead.”

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Posted 3 years ago

Hi Scott, Really sorry to hear this. We will actively follow up with you to get specific details on the issues you are experiencing We do not rebadge any of our UK manufactured products, they are all UK manufactured and supported at our UK Factory facility We believe your issues relate to some 3rd party distribution items that have been supplied to you so we will ensure to draw on support from those suppliers to raise your satisfaction levels Please expect contact from one of our technical sales team shortly for future issues, please do visit our 'Contact' page at https://www.360visiontechnology.com/contact/ and your enquiry will be placed into our immediate Case creation system for prompt attention

Posted 3 years ago

“Nice support”

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Posted 3 years ago

“good application.”

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Posted 3 years ago

“i have always discussed with Mr Mark Rees and what i can say that Mark is very professional and help full throughout.”

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Posted 3 years ago

“Even in virtual times, customer service and support are always on target.”

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Posted 3 years ago

“Great support from Mark Rainbow, great working with him! Well done!”

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Posted 3 years ago

“Nice product and very good team.”

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Posted 3 years ago

“Craig was very helpful and helped me find the parts I needed. Thank you”

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Posted 3 years ago

“Your 360 Vision Technology is super Good”

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Posted 3 years ago

“Outstanding service as always. Thank you. :-)”

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Posted 3 years ago

Thank you so much for your feedback Paul. It is very much appreciated.

Posted 3 years ago

“Tech, as always, was very helpful and resolved my issue in a short period of time.”

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Posted 3 years ago

That is great to hear Laurent. Thank you for taking the time out to provide us with your feedback.

Posted 3 years ago

“Giving remote access to my laptop so access could be given to a faulty camera to anyone is scary. But I had complete trust in Craig from 360 Technical Support who efficiently connected, diagnosed the issue and rectified it straight away. Thanks again.”

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Posted 3 years ago

Good Afternoon Danial, I would first like to thank you for taking to time to leave a review, as this will let us understand the things we are doing right, and most importantly, those areas where we need to do better. If you require any further technical support, please feel free in contacting us on 01928246104 or by emailing techsupport@360visiontechnology.com as we are always happy to help. Kind Regards Customer Services / Technical Support

Posted 3 years ago

“its a while since we did any business of scale, so thinks might have changed. However WCCTV always found it frustrating and slow when it came to product returns, the people however were always first class. There were no issues from memory with news product deliveries”

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Posted 3 years ago

Hi David, thank you so much for taking the time out to give us your feedback. I am sorry to hear about your experience with slow returns in the past. You will be pleased to hear that we have completely revamped our service and support SLA's for customers in the last few months, with repairs turnaround times down to as little as 5 working days. Hope to see you buying from us again in the future. It would be good to get your feedback on how we are doing now. Thanks again.

Posted 3 years ago

“Really good and cooperative supplier, quick responses and always helpful when needed.”

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Posted 3 years ago

Thank you for your feedback. It is much appreciated.

Posted 3 years ago

“My dealings with 360 Vision have always been very pleasant, Tony and Sara have provided excellent customer service, the key thing from my perspective is their quick response to questions or queries. I was fortunate to be invited to a presentation provided by Tony which was excellent and very informative, its just a shame that given the current Covid_19 situation that this could not be provided face to face. I look forward to when our paths cross again in the future.”

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Posted 3 years ago

Thank you so much for taking the time out to give us your feedback David. It really is most appreciated. We are so glad to hear about your very positive experiences of working with 360 Vision. We hope to see you in person again very soon.

Posted 3 years ago

“Exellent products. Awaiting for 5G cameras.”

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Posted 3 years ago

“Great service great equipment.”

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Posted 3 years ago

Thank you so much for the positive feedback Shane!

Posted 3 years ago

“Adrian K has been very helpful and very responsive in all my personal dealings with him and 360Vision - thank you!”

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Posted 3 years ago

“Unique technology combined with understanding market's needs.”

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Posted 3 years ago

“excellent products and presentation of your team.”

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Posted 3 years ago

Thank you so much for the positive feedback. It is very much appreciated.

Posted 3 years ago

360 Vision Technology is rated 5.0 based on 950 reviews