1ST Airport Taxis LTD have a Customer Happiness Grade of C. Customers love their prices and customer service but are unhappy with their refunds.
“
Excellent airport taxi and transfer service. Booking was easy, and the price was reasonable. Our driver was friendly and polite, contacting us before pickup, and the ride was really smooth ⭐⭐⭐⭐⭐
”
- Kolab J
“
Used this company for a return fare Hitchin/ Heathrow airport . Superb communication. My flight was from South Asia but taxi was there on time . Perfect . A great price too . Recommend!
”
- Anonymous
“
Great taxi company with great price. Strongly Recommend. The driver always on time used it every time I go to the airport never been disappointed!
”
- Nicole T
“
They did issue a refund which can take up to 10 days.
”
- Anonymous
“
Paid for meet and greet-driver no show.
I called the company when I landed, apparently driver was I’ll. replacement driver not sent for another 49 minutes. Sat in the cold and rain waiting and now this company does not offer a refund. Shameful.
”
- Mrs A
“
My niece used Ist airport Taxis this evening and was treated in the most appalling way. Overcharged and told she could have a refund if she got out whilst on the motorway. A young girl travelling alone should not use Ist airport taxis.
”
- Anonymous
“
Excellent airport taxi and transfer service. Booking was easy, and the price was reasonable. Our driver was friendly and polite, contacting us before pickup, and the ride was really smooth ⭐⭐⭐⭐⭐
”
- Kolab J
“
Very happy with this airport taxi and minibus hire company. We have used them a couple of times now. The drivers are always gentle and punctual, the cars are clean, and the customer service is excellent. Highly recommend!
”
- Molan R
“
Fantastic airport taxi and transfer service! Despite my flight being slightly delayed and arriving in the early hours of the morning, the team was incredibly accommodating. I genuinely recommend their service to anyone. Cheers, guys!
”
- Jaons A
