The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.65

4.7 Rating 723 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

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“only just arrived - very long delivery from order - but looks fine and the long bottle is nicely boxed. Bigger than I thought. Won't know how effective they are as they are wedding presents.”

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Posted 6 years ago

“simple site to use, great products and good quality. bottles arrived quickly. very pleased. would use again.”

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Posted 6 years ago

“Everything went well, and the telephone service was pleasant and efficient”

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Posted 6 years ago

“Lovely hottys, nice to know such a shop still exists!”

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Posted 6 years ago

“No comments - quick rapid delivery, but problems with wheaties - the inner bag nearly caught fire in our microwave despite being used at recommended settings”

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Posted 6 years ago

“Great service, arrived very quickly from ordering. Quality of Hot Water bottles are excellent and a good size!”

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Posted 6 years ago

“Prompt service and looks like a good product.”

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Posted 6 years ago

“looks cheap when received and neck of bottle sticks out and is a cheap looking cream colour.”

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Posted 6 years ago

“Service was good but the "Instructions for Use" are a bit ridiculous. ~They say not to fill with boiling water and NOT to fill with water from the domestic hot water system. Really? What options does that leave? Partially heating water in a kettle or saucepan? It doesn't say. What about putting cold water in the hot water bottle and using a microwave to heat it? Not something I would do, but it's not until you have read all the other instructions that it says NOT to microwave the hot water bottle. Needs improving.”

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Posted 6 years ago

“Good quality hot water bottle, reasonably priced and very quick delivery.”

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Posted 6 years ago

“Very nice website, and Hot Water bottle has a very nice vanilla smell to hide the rubber smell! Cover is very soft and furry! Would recommend.”

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Posted 6 years ago

“Very happy with this water bottle .lovely and soft and lovely colour .”

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Posted 6 years ago

“Buying three bottles online was a stress-free experience. A helpful, simple website and a clear presentation of product range were backed up by prompt delivery. We have yet to use the new bottles but they appear to be of excellent quality. I would have marked The Shop as very good but for the rather expensive charge for delivery to the Channel Islands. Perhaps the Shop has no control of that charge but it was towards the high range of delivery prices charged by other suppliers of similar sized online items.”

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Posted 6 years ago

“prompt delivery. good quality rubber and good price”

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Posted 6 years ago

“Bought my son one last year as he was complaining of having an aching back, and he thought ideal as it reached all way down his back helping to releave the aching. When my Wife started saying her back ached I had no hesitation on purchasing another, very good product highly recommended.”

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Posted 6 years ago

“Good quality brands and wide range of hot water bottle shapes / sizes / colours to choose from. Order arrived promptly and as expected.”

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Posted 6 years ago

“Arrived promptly. Hot water bottles are great quality. I bought the dinosaur and unicorn. I prefer the dinosaur as I think the unicorns eyes are slightly severe. They are for my grandchildren for Christmas”

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Posted 6 years ago

“Highly recommend this company for timely delivery and quality product. Would not hesitate to recommend.”

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Posted 6 years ago

“A good range, good quality and quick delivery.”

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Posted 6 years ago

“The service was incredible! I live in Canada and my item was delivered in less than a week. The presentation of the hot water bottle in the gift box was really nice. I love the hot water bottle and the cover. Would definitely order from The Hot Water Bottle Shop again.”

Helpful Report

Posted 6 years ago

The Hot Water Bottle Co. is rated 4.7 based on 723 reviews