The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.65

4.7 Rating 723 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

customercare@thehotwaterbottlecompany.com

Write Your review

Tell us how The Hot Water Bottle Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered red and then pink turned up and it still said red on the sent invoice ! Too late to change, off to US to give as presents”

Helpful Report

Posted 6 years ago

“Was given a long hot water bottle for Christmas but it sprung a leak - contacted Matt and he provided replacement without quibble and very promptly. Excellent customer service and would use again - thanks”

Helpful Report

Posted 6 years ago

“Extremely disappointed that the bottle was not made in the UK but in India where goods are made to order based on the country that have ordered them and not necessarily the best quality. Made to UK standard is meaningless when they come from India as I remember a program sometime back on BBC that highlighted surgical instruments made there. I will not be ordering anything else from your company”

Helpful Report

Posted 6 years ago

“great quality, quick delivery, would use again.”

Helpful Report

Posted 6 years ago

“Fast efficient service, products good value for money.”

Helpful Report

Posted 6 years ago

“Quick delivery Well packed”

Helpful Report

Posted 6 years ago

“Very swift response to the order - arroved three days aftr ordered. The bottle is of a very good quality with a three year guarantee! excellent”

Helpful Report

Posted 6 years ago

“hi, we really like the product, delivery was v good etc, but we were a little dismayed by the packaging - so much impossible to recycle plastic! our kitchen is now full of these massive plastic boxes (we ordered three long bottles, and the package came with three extra plastic boxes) which we are not quite sure what to do with.....”

Helpful Report

Posted 6 years ago

“Plug I purchased has done the job. Cost was £1.99 but with postage was nearly £5.00. Will not order any more as a result.”

Helpful Report

Posted 6 years ago

“Quickly delivered stopper which didn't fit one of their own bottles. So at face value (-£5) so far a waste of time and money.”

Helpful Report

Posted 6 years ago

“Love my new 2L Coronation Water bottle. The rubber both side gives perfect protection. No direct surface on skin. Love that this product has no heavy rubber smell. That is a key criterium for me. Perfect fit too. I love this product. Really happy with it. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent product, excellent service”

Helpful Report

Posted 6 years ago

“Excellent Service, Very pleasant staff to talk to and the Sailing Boat Hot Water Bottle Cover is so nice and soft to touch. All round, very, very pleased and would highly recommend both the Company and the Product.. Since this was a present one cannot forget the presentation box too.”

Helpful Report

Posted 6 years ago

“Great service, order arrived following day exactly as hoped for. Good quality items.”

Helpful Report

Posted 6 years ago

“Love my long water bottle!!”

Helpful Report

Posted 6 years ago

“Very fast and efficient”

Helpful Report

Posted 6 years ago

“i received our two hot water bottles and we are very pleased with them. we have ordered from you before so we were happy to have some more”

Helpful Report

Posted 6 years ago

“Responsive by email, good quality product. Thanks!”

Helpful Report

Posted 6 years ago

“excellent service”

Helpful Report

Posted 6 years ago

“Excellent service from ordering to receiving the items. Extremely helpful staff to ensure you are receiving the items most suitable to your needs. My grateful thanks, Mary Broughton.”

Helpful Report

Posted 6 years ago

The Hot Water Bottle Co. is rated 4.7 based on 723 reviews