The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.65

4.7 Rating 723 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

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“Very clear website and good communication with customer re. order and dispatch; prompt delivery. Defect on one of the two items delivered - have contacted HWB Shop about exchange.”

Helpful Report

Posted 7 years ago

“This is my second purchase from this site. My feet are always cold so the water bottles have. stopped that. I also bought one for my great niece, think she'll love it. The colours are great I especially love the ribbed ones. Thank you .”

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Posted 7 years ago

“Item was delivered quickly in lovely condition. Well pleased”

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Posted 7 years ago

“Great customer service, quickly dispatched and lovely items”

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Posted 7 years ago

“Ordered a present for my wife's birthday, paid for next day delivery and it came 4 days later. Would not order from here again or recommend ordering from here again. What a joke. Apparently due to a damaged parcel which isn't and shouldn't have been my problem.”

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Posted 7 years ago

“Although I carefully checked that we have Casandra hot water bottles, the stoppers are the wrong size - too small. Obviously different stopper sizes of Casandra hwbs, wish the website made this clear.”

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Posted 7 years ago

“Poor quality bottles. I ordered two hot water bottles with covers. The service was excellent, however, both bottles have faulty, ill-fitting stoppers which leaked considerably. The only thing a hot water bottle has to do is not leak and although one leaky hot water bottle could be described as a misfortune, two leaky hot water bottles looks like carelessness.”

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Posted 7 years ago

“This hot water bottle seems to be of a very good quality material, thicker than some I've had in the past, and seems to retain the heat for a lot longer. The knitted cover is excellent too. A quick service from the company too.”

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Posted 7 years ago

“Giraffe and leopard print covers are nice but I thought that, for the price, the hotwater bottle would have been of the sturdier variety. I use hotwater bottles every day due to cold extremities so I hope these will last.”

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Posted 7 years ago

“Excellent selection of Hot Water Bottles for adults & younger people. Fun variety of covers. Easy to order & prompt delivery.”

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Posted 7 years ago

“I live in Canada and believe it or not even with temperature of -15/20 it is very hard to find water bottle ! So I ordered mine from England, crazy but I am so happy about it. I am using it almost every night. Everyone made fun of me when I ordered it but everyone in the house now wants to have their own. The cover is really cozy and very pretty, I have the fox one, it is very well made and worth every dollar or pound :-)”

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Posted 7 years ago

“The items arrived quickly and were of high quality. I also ordered just before Christmas so was amazed when it turned up before it. Very happy overall.”

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Posted 7 years ago

“I was very glad at the speed my items arrived. They are very nice quality and they stay warm for a good amount of time.”

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Posted 7 years ago

“Lovely product and quick delivery”

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Posted 7 years ago

“Prompt and efficient service”

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Posted 7 years ago

“Remarkable quality coronation hot water bottles in fabulous colors❤️... reasonably priced super fast service and shipping. The best!”

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Posted 7 years ago

“Easy to order and goods arrived quickly.”

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Posted 7 years ago

“Excellent service and product. The whole shopping experience made purchasing a positive experience. The produce exceeded expectations and made th perfect present”

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Posted 7 years ago

“Took a while but they are both really nice . I hope they will also be proven to have a good quality.”

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Posted 7 years ago

“A beautiful shop, such an amazing selection! My purchase arrived quickly and beautifully presented”

Helpful Report

Posted 7 years ago

The Hot Water Bottle Co. is rated 4.7 based on 723 reviews