The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.65

4.7 Rating 723 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

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“My mother was very pleased with her 2l hot water bottle and said that knitted navy Fair Isle cover was very stylish. A very happy customer!”

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Posted 4 years ago

“Absolutely love my hot water bottle with its beautifully soft cover.”

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Posted 4 years ago

“Excellent product and swift delivery”

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Posted 4 years ago

“Excellent quality, packaging and customer service, thank you.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Brought as a gift, went down very well. Arrived promptly and very happy!”

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Posted 4 years ago

“Great service, arrived promptly. Size and smooth surface as requested.”

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Posted 4 years ago

“Great find. Lots of different choices and great prices. The water bottle is good quality and keeps warm for hours. Definitely recommend”

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Posted 4 years ago

“Brilliant company will definitely use again.”

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Posted 4 years ago

“Excellent and prompt service and brilliant hot water bottles”

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Posted 4 years ago

“2 for 1 hot water bottles good value. Bottle stays hot for a very long time”

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Posted 4 years ago

“Bought this as a gift for my boyfriend. Sent direct to his house and was delivered quickly. He was very pleased with it and never seen any like it before! Thank you.”

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Posted 4 years ago

“Good selection of hot water bottles. Great price. Speedy delivery”

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Posted 4 years ago

“Exciting to discover an authentic source (ie a British shop) for a hot water bottle because who understands them better than they?!! Such bitter disappointment to find upon its arrival: “Made in China”...”

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Posted 4 years ago

Hi Linda, I am sorry you were disappointed to find our hwbs to be made in China. Unfortunately, the last British hwb manufacturer closed in 2001 and all product have since been made out in the Far East. It is frustrating, however the cost to manufacture a product which the market believes should be "cheap" means it is is cost prohibitive to make the product in the UK. We do design all our products here in the UK and also have a Made In Britain collection where all the covers are made here in the UK, in Loughborough at our design studio. Despite finding that the product was made in China, we hope you found the product to be of good quality. Love, The Hot Water Bottle Shop x

Posted 4 years ago

“Ordered 3 as gifts to make January a little warmer for friends, they all loved their long grey hot water bottles & they’re being put to good use! Excellent gift & excellent service. Thank you!”

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Posted 4 years ago

“Great design, quality and value. Love them... perfect as gifts that make you smile and keep your toes nice and toastie!”

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Posted 4 years ago

“Great quality and well designed products and excellent delivery service. Highly recommended.”

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Posted 4 years ago

“Excellent responses to queries and fabulous product - I'm in love with Dexter!”

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Posted 4 years ago

“easy to order. swift to arrive and absolutely lovely dragon hotwater bottle for my grand daughter. very happy”

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Posted 4 years ago

“Excellent quality and value for money. I absolutely love them (got 2)”

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Posted 4 years ago

The Hot Water Bottle Co. is rated 4.7 based on 723 reviews