The Apostilles Group Reviews

Name: The Apostilles Group
Address: 17 Montgomery Drive, ,, 17 Montgomery Drive, ,, Tavistock
Rating: 4.83

4.8 Rating 564 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

Metrics

Info

4.8

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

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Anonymous

Anonymous // 01/01/2019

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English

“Very helpful staff.”

Helpful Report

Posted 7 years ago

“A very professional firm and prompt with their replies. They will address any issues you have and direct you to the right solution if need be. It was my pleasure dealing with them and would highly recommend them”

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Posted 7 years ago

“The service was delivered as promised. At first I was uncertain about providing personal information and documents but after I did my services were handled professionally and without delay. One recommendation I would have is to have a page to go to to see the real time status of the process.”

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Posted 7 years ago

“We are partners for several years and very satisfied services.”

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Posted 7 years ago

“We were very happy with the prompt and efficient service provided by Apostille Certificates. Two things stood out: help and advice beyond what we had expected (our case was a little complicated!) and the attention paid to keeping the customer informed on progress.”

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Posted 7 years ago

“Fast, friendly and good value. Matt is happy to promptly answer any questions. I would highly recommend based on my own experience.”

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Posted 7 years ago

“i found Apostille Certificates UK inc. Apostille Services to be very helpful and efficient. i would like to say thank you especially to Mr. Matt Fogarty, Customer Relationship Manager that geve me great service.”

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Posted 7 years ago

“Easy and clear instructions. Also the time needed to certify documents is minimal”

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Posted 7 years ago

“They provided an excellent service. The instructions they provided were clear and easy to follow. Also the time needed to get your papers certified, was minimal. Definitely would use them again.”

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Posted 7 years ago

“There was good communication with Matt and his team, who made a real effort to ensure that my needs were met as quickly and hassle-free as possible.”

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Posted 7 years ago

Thank you Simon, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I have never got my document back !”

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Posted 7 years ago

“The company were brilliant. I live in spain so it was very difficult arranging for documents to be copied, but with their help in particular Matt Fogarty it seemed easy. I needed a few copies and originals to be opostilled for spanish authorities. Nothing was too much trouble. I was also kept up to date with their progress the whole time. I would wholeheartedly recommend them”

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Posted 7 years ago

Thank you so much, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I don't know about your other employees but Matt is helpful, professional, efficient and friendly.”

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Posted 7 years ago

Thank you Anne-Celine! It was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Excellent and timely”

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Posted 7 years ago

Thank you, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Used them several times and the best Apostle service in the Uk”

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Posted 7 years ago

Thank you Mike, that's very kind of you, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“They answered all my emails with exact information. Their help made me rely on the process!”

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Posted 7 years ago

Thank you Ana, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I found your service to be very reliable, fast, friendly and professional. £££”

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Posted 7 years ago

Thank you Michael, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“This is the first and I hope the last time I have to have a document "apostilled" but all went according to plan. Particularly useful was the on line help when I was worried about the payment. Many thanks! Kate Icke”

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Posted 7 years ago

Thank you Kate, happy to allay any worries at any time! It was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Matt Fogarty's service was well-priced, speedy and professional and very empathetic (I needed to have a death certificated validated because a close relative died). Would use again and would recommend. Thank you.”

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Posted 7 years ago

Thank you, it was a genuine pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“There was a delay and I have not been informed about it - not impressive given that you have an important document in you hands.”

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Posted 7 years ago

Hi Lucio, Many thanks for your review and for giving us the chance to answer your query. The delay you experienced was caused by Royal Mail. The item was not picked up from your local delivery office and was returned to us after a couple of weeks. We immediately sent it back out and included all of the literature from Royal Mail explaining the delay. Apologies for not emailing you to let you know this had happened as well. Should anything like this happen again, we will be sure to email confirmation of the delay as well. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

The Apostilles Group is rated 4.8 based on 564 reviews