The Apostilles Group Reviews

Name: The Apostilles Group
Address: 17 Montgomery Drive, ,, 17 Montgomery Drive, ,, Tavistock
Rating: 4.83

4.8 Rating 564 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

Metrics

Info

4.8

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

Write Your review

Tell us how The Apostilles Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful answered all my questions and delivered certificate to destination required. No fuss”

Helpful Report

Posted 7 years ago

Thank you Natalie, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Matt Fogarty was extremely helpful when we needed an Apostille urgently - offering to acquire the COGS for us, which I didn't know you could do, and then getting the Apostille sorted within a few days and back to us by your express service.”

Helpful Report

Posted 7 years ago

Thank you Alex, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I phone Matt on Wednesday and told him my situation with a document, after the conversation I sent the paper work to him to get apostilled, given the short time we had he acted immediately we got the papers back on the Saturday morning, excellent service highly recommend them.”

Helpful Report

Posted 7 years ago

Thank you, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“We couldn't have picked a more helpful and quick response Apostille firm. When dealing with important documents from Canada, which needed to be apostilled, the process was dealt with from start to finish in 8 days. What more could you ask for? Very impressive and we were kept informed of what was happening. Highly recommend this company.”

Helpful Report

Posted 7 years ago

Thank you Barry, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“3 times not accepted by Slovak or British authorities. Huge cost incurred by nearly a month delay It would have been cheaper to fly to Bratislava. Where do we find a choice of office? Is there none in Scotland.”

Helpful Report

Posted 7 years ago

Hi Stiuhard, Many thanks for your review and for giving us the chance to answer your query. We experienced 2 rejections due to the nature of your solicitor's attempt at certification. In the end the document was certified by our solicitor, at our cost, to get the document apostilled and to Bratislava for you as quickly as possible. Delays were explained to you and your enquiries were dealt with politely and extensively. To the point were you said you were "truly grateful you are battling on my behalf". All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Dealt with my requirement speedily and was available to assist on the phone.”

Helpful Report

Posted 7 years ago

Thank you Ann, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I have no problem with the service I received from you. unfortunately the Spanish authorities would not accept the POA as a valid document they required a Spanish POA not an English one I had to appoint an Anglo Spanish Notary to prepare a valid POA, therefore Apostille you did was a waste of money but that was not your problem. It' all sorted now I had to have the Spanish POA Apostilled which cost me a further £175.00. Good service from you though. James Galloway”

Helpful Report

Posted 7 years ago

Thank you James, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Good service, good time frame and good price. Will strongly recommend.”

Helpful Report

Posted 7 years ago

Thank you Yulia, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“The service was quick and easy to.use. I think the service could be more economical”

Helpful Report

Posted 7 years ago

Thank you Hannah, it was a pleasure working with you. We do try to be as competitive as possible on price and will always listen to alternative quotes from other companies to see what we can do. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“thank you . everyghing was quick and professional.”

Helpful Report

Posted 7 years ago

Thank you, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“it helped me to resolve a legal issue.”

Helpful Report

Posted 7 years ago

Thank you, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I was happy with service, just. On your website you say it's one day delivery service. I didn't receive it on next day. When I call you ( as I was worried) I was told that the person is on Holiday. This information should be known in advance by my opinion.”

Helpful Report

Posted 7 years ago

Thank you, it was a pleasure working with you. Apologies for our communication not meeting your requirements. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I don't regard it as a question of being 'happy', but rather, whether the service offered was efficient and professional, and whether as a customer, I was treated with courtesy and pleasantness. It certainly was. I would gladly endorse the service you offered me - and in fact, have already recommended you to several people.”

Helpful Report

Posted 7 years ago

Thank you Delia, it was a pleasure working with you. Thanks for recommending us, word of mouth is really important to us. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I received a prompt and courteous response to my request. Therefore with those two qualities alone you demonstrated your professionalism and an eagerness towards customer satisfaction. This is a real credit to the whole Apostilló Certificates team and as a result you should be proud of your whole customer performance.Well done indeed.”

Helpful Report

Posted 7 years ago

Thank you Malcolm, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Very efficient and easy to get my certificates certified. Thank you”

Helpful Report

Posted 7 years ago

Thank you Thikra, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Apostille Certificates UK provided a first class professional service; backed by efficient and friendly staff support”

Helpful Report

Posted 7 years ago

Thank you Juan, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“Compensation for FO problems.”

Helpful Report

Posted 7 years ago

Thank you, it was a pleasure working with you. Apologies for the delay. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“To put it quite simply I was due to be married on the 12/12/2016 and a week beforehand I discovered that I needed a Birth Cert urgently and the information I had previously furnished I had sent to the wrong address, it was looking black around the coal keys for me when luckily I was directed to Matt Fogarty who stepped in ,re-assured me that he would handle things and true to his word he did.He must have put on a Superman suit or something I dont know but he resolved my situation and flew off into the sunset.Who was that masked man.All joking aside I owe him big time.”

Helpful Report

Posted 7 years ago

Thank you Francis, it was a pleasure working with you and your imagination! All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I found the company on the internet. I am from the U.K., but work and live in Romania, so when you consider everything was done by e-mail or a phone call they were fantastic. In the end the papers I needed arrived with a few days to spare, and not because they delayed anything but I needed to get some more information. Overall if I had to do it all again I would for sure use them, when you phone they are always polite and helpful, and e-mails are very clear as to what they need from you. Great job well done everybody at APOSTILLE SERVICES Have a nice day all. K.R. Ken Brown”

Helpful Report

Posted 7 years ago

Thank you Ken, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

“I had to have an Apostille placed on my birth certificate in order to get married in a European country.”

Helpful Report

Posted 7 years ago

Thank you Emma, it was a pleasure working with you. All the best, Matt Fogarty, Customer Relationship Manager

Posted 7 years ago

The Apostilles Group is rated 4.8 based on 564 reviews