Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,634 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

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“Good product, effective. Delivery too long Control of power output not good. Need to lean over to battery, switch not definite enough, red lights not bright enough on a sunny day. Need to take eyes off road for too long. But all told, works very well and good value for.money”

Helpful Report

Posted 1 year ago

“Goo points :Easy installation on my usual bike, good performance (+/- 45 kms for one charge). Easy to use . Possible use without the engine . Bad points : Communication with your company No french speaking. Very Bad information on the moment of delevery which took a long Time without précise information. And last but not least ,The position of the very heavy original battery on the handlebar IS not only incomfortable but Can be really dangerous when the speed increases (very fast and violent Moving of the front fork). And the Price of your so called bargain update with a lighter one much to expensive. That's all folks . To be used integrally ( I insisté).”

Helpful Report

Posted 1 year ago

“Purchased 2 Pro kits about 3 years ago. With the covid situation delivery took a long time but they were easy to fit to our bikes. The bikes still feel lightweight and are easy to pedal with the power switched off. They certainly transform hill climbing and enabled 2 septuagenarians to cycle Newcastle - Edinburgh and throw in a few hilly detours. We have had 2 problems. One was resolved with a readily available sensor and the other required a replacement part that Swytch supplied at a reasonable cost as out of warranty.”

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Posted 1 year ago

“As I'm getting on a bit in age I thought it time for a bit of help getting up the hills and the Swytch motor certainly does that. Mine is one of the early kits which was then reasonably priced and easy to fit and has served me very well over the 2 or 3 years I've been using it. When the new battery was advertised, being smaller and lighter I thought it a good idea to change but on looking at it it was too expensive costing more than the original complete kit so I left it at that. All in all I'm very pleased with Swytch, it does everything I want it to do and helps me to keep fit and mobile. Highly recommended.”

Helpful Report

Posted 1 year ago

“I'm very pleased with the result, but the wait for it was not great. One essential part was missing from the box, but this was resolved in reasonable time.”

Helpful Report

Posted 1 year ago

“the kit works perfect but be aware of the limited range. For the rest a bit overpriced and very long delivery times, but when thats over and you forget about the amount you paid it works very well.”

Helpful Report

Posted 1 year ago

“I love the concept of Swytch conversion and consciously chose to buy and support this product: twice. With the first purchase it was a very long wait before item finally was manufactured and shipped and I because the company is so far away and I was overwhelmed with work I didn't follow up when the ordered throttle was not received. I love the size of my new miniature battery pack. More stealthy to avoid being stigmatized as a powered bike and for ease in throwing into my backpack upon completion of ride.”

Helpful Report

Posted 1 year ago

“My switch bike is very good. I only really use it for my daily 3 mile hilly cycle to work and back but it could do more.”

Helpful Report

Posted 1 year ago

“The range is the biggest drawback in comparison to a ready made bike, but that's quite clear from the outset. The huge advantage is that it you can ride the bike without power and only use it when needed i.e uphills and into headwinds. I've had mine almost two years with no problem and just bought a second for my folder. The motor cable was too short but Swytch rectified that immediately with an extension cable FOC.”

Helpful Report

Posted 1 year ago

“Cost effective way to upgrade your bike to an ebike.”

Helpful Report

Posted 1 year ago

“Hi I'm being using the Brompton Pro since the beginning in 2020. Everything went well have good support but recently I request for a new pedal sensor for the Brompton back in May 2023 and already paid the product replacement but nothing arrived and even contacting customer service and been promised many times. Yet its nothing. I know the launch the new pack now and for us that been using the old big battery still dont get enough support. Really disappointed. The thing is I love the product and the best conversion for a brompton but please dont ignore your loyal customer thaat are with you since the beginning.”

Helpful Report

Posted 1 year ago

“It did not fit on any of my "high end" mountain bikes. Once I bought one that the Swycth system fits, the installation was fast and easy. I haven't properly road tested it yet but so far so good. I have no complaints.”

Helpful Report

Posted 1 year ago

“Just riding makes my day”

Helpful Report

Posted 1 year ago

“It took nearly one year get the kit that to in parts. Product is okay and easy to install, but the company customer service is terrible. The biggest issue for me is the battery doesn’t last ling - barely get 6-8km on full charge. The battery level indicator on display and the battery itself doesn’t match . The display level fluctuates as you ride making it very unreliable.”

Helpful Report

Posted 1 year ago

“Had the kit for over a year, found it quite easy to install except for the pedal sensor which i had to modify slightly to suit. My kit is the earlier one which has the bulky battery and i found this has a noticeable effect on the steering as it's a heavy unit. I usually have it on setting 4/5 which suits me as i only cover short journeys. I've not had to use customer service yet as the unit has been reliable so far, on pricing i paid around £550 as i had ordered a black wheel to match my bike, however the wheel had black spokes and silver sidewalls !, overall i am happy with my purchase, the only reservation being the weight of the battery on the handlebars which affects the steering. Swytch should consider another place for the battery mount.”

Helpful Report

Posted 1 year ago

“Switch bike is een grote oplichter!!! Eerst moesten we 9 maanden wachten op onze bestelling en nu alles geïnstalleerd is doet de fiets niks!! De heuvels op net zo hard trappen als gewoon en op plat vlak daarna gaat ie overslaan.!! Op onze mail hierover wordt niet gereageerd. IK WIL MIJN GELD TERUG!!!”

Helpful Report

Posted 1 year ago

“Had a Gen 2 for a long time now.Had no problems. It’s been great addition to the cycle. As I like long rides I added another battery to make the range more acceptable and so far all ok. Fingers crossed!”

Helpful Report

Posted 1 year ago

“Can't turn on the battery”

Helpful Report

Posted 1 year ago

“A great innovative product with friendly support. I have had a few problems but the Swytch team went well beyond what I would have expected to ensure my electric conversion is up and running. Highly recommended.”

Helpful Report

Posted 1 year ago

“The idea of Swytch is excellent and it definitely works. I have had it for ten months now. It is relatively easy to fit and is a simple plug in the various components and play. There are only two reasons that I cannot give it five stars. One: is that the battery life (I have the large battery) is not as quoted. Granted it is hilly where I live but the life is much less than you would expect, even keeping the power level to three or four (out of five). It's been tight some days! Two: the battery display lights on the battery pack and those on the control unit never match. This means that you are always unsure of exactly how much battery life you actually have left. So, yes, do buy a Swytch kit but I would say only get the larger battery. Enjoy!”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,634 reviews