Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to assemble.”

Helpful Report

Posted 10 months ago

“For the most part, I like my swytch bike very much. It was of course a long wait to get it. It was fairly easy to assemble and does exactly what I was hoping for against the wind, up hills, etc. however, I am very disappointed in battery life, I’m lucky if I can get 6 miles out of a charge. And from what I see a second battery is quite expensive.”

Helpful Report

Posted 10 months ago

“Good customer service. The conversion kit is a bit fiddly but works well when fitted. The power control is rather basic.”

Helpful Report

Posted 10 months ago

“Swytch bike is perfect to get around my city! I'm very happy to keep my bike light and have that little help that keep me smiling. The negative part is that the first kit was malfunction and I wait to long to get a new one from the guarantee.”

Helpful Report

Posted 10 months ago

“All OK except that cannot find any V-brake blocks that don't screech on the alloy wheel rim. They're OK on a steel wheel.”

Helpful Report

Posted 10 months ago

“Converting a bike is a worthwhile price option in comparison to fully EV bike. Great for a commute to and from work. Battery life could be a little better, need to take charge with me to work for a battery top up. Bottle mount position for the battery works better for me. Cables are a little untidy, but doesn’t change the ride experience.”

Helpful Report

Posted 10 months ago

“Very clever technology and very good technical service! Would have bough two but will need to wait for a sale!!”

Helpful Report

Posted 10 months ago

“I am very happy with my Swytch . For the price that was a quarter of what I would spend on replacing my former ebike . The whole kit is of very good qualitiy . The riding expierance is just as good as a a good quality ebike . And I have the benifit of riding my old dutch bike now with a motor . I do not use the swtch for every jouney but it is a blessing on windy days and a great help when I tow my bicycle trailor. My only complaint was the courrier whole delievered the kit who's communication could have been better .”

Helpful Report

Posted 10 months ago

“Battery is too small for hilly areas.”

Helpful Report

Posted 10 months ago

“It was a bit tricky to get the sensor on the pedals to fit and work properly. The rest of the wiring was simple. Changing a tube is more challenging, but not so much as to be a total pain once you get the hang of it. Would I buy it again? Maybe not. There are other options coming available that I would be sure to compare with where as when I purchased the Swytch there weren't many other conversion choices. That said, I like the way it performs.”

Helpful Report

Posted 10 months ago

“In January, I enjoyed greater stability navigating slush patches on the road with this 2 wheel drive! (Optional feet off the pedals is a great way to stay upright, too.) Now I travel in straighter lines, rather than skirting around hills, so my commute is shorter, and I arrive without the sweat previously required to accomplish the same speedy trip. Question: As the battery begins to drain, the motor seems to oppose my pedaling, which seems remedied if I switch the controller off. (The controller reads 1 bar at these times, but the battery indicator seldom goes below 3 lights.) What is causing this increased resistance?”

Helpful Report

Posted 10 months ago

“Has improved my commute. That said be careful with the range of the battery even at the lowest setting it does not last that long once you hit a hill or two”

Helpful Report

Posted 10 months ago

“It took a while to get my kit. The instructions were very straight forward even though I am not very mechanical minded. I misplaced a couple of parts only to find them later. In the mean time the support team was very helpful and was ready to ship out the missing parts. I was glad to find the parts and had time to tell them to cancel the shipment. Very happy with the performance. I have knee problems so the battery assist was very helpful on my old city bike. I only ride 10-20 km each time so the battery is more than sufficient (used up maybe 1 bar). I would be prepared to buy another kit for my road bike.”

Helpful Report

Posted 10 months ago

“The kit arrived in good time. The basic display unit failed twice and was replaced by Swytch both times in a timely manner. The battery life is way too little and is unsatisfactory for normal use.”

Helpful Report

Posted 10 months ago

“Fitted to a brompton. Easy (ish) to fit, and easy to use. Battery charge lasts about 35 mins on 5 Slow to charge - wish there was more of a % full bar. As the battery drops (1 day of use) the top speed drops. If you want to pedal faster than 18mph you can feel the "system drag". If you have the unit switched off there is significant additional drag from the front wheel. Love the unit, but would love to get rid of the drag as it means I have the unit on slightly more than I want to.”

Helpful Report

Posted 10 months ago

“Easy to assemble and once I got the hang of everything it is a great way to convert your bike to e-bike capability. Delivery was delayed a few weeks but I was kept informed and all arrived as promised.”

Helpful Report

Posted 10 months ago

“Truly love this addition to my bike. There's a huge hill where I live that turns my commute into a difficult work out. This has helped immensely. Easy to toggle on and off if you want the work out. I've noticed though - the battery just is NOT lasting the way it did. I usually ride 6 miles round trip to work and need to charge every day. Could be because it's winter now? Not 100% sure, but still gets me where I need to go. Haven't dealt w/ customer service or the company directly, so this is strictly about the product.”

Helpful Report

Posted 10 months ago

“Great service, excellent packaging and help. Easy to fit. Only downside is lack of instructions at using the LED control panel. And it would be better if you could easily reduce power levels without cycling right through to max.”

Helpful Report

Posted 10 months ago

“Very good product. took a while to receive, but ver happy with product engineering very intuitive. too early to judge long term viability.”

Helpful Report

Posted 10 months ago

“I had bought the first kit, and was a bit suprised that the battery, even though it lasted a while, died completly and I was lefr not knowing what to do... Then after many mails trying to understand what was wrong, I was told it was dead and had to sped more 300,00 EUR on a new one. I did and I'm not sory but: It has a strong power but fades rapidly. I would like the option of less power for more distance, for when I'm on a leveled place the power is to much and could be saved. Also, the new power lever has a different notion of how much power is on the battery because they display different measurements. But still, I'm happy with it. Just would also like to have an estimate of how long it will last and if next time it wont be so difficult to get a new battery.”

Helpful Report

Posted 10 months ago

Swytch Bike is rated 4.1 based on 1,625 reviews