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Swytch Bike Reviews

4.1 Rating 1,650 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,650 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Conversion kit worked well. The down tube was a little bit too thick to fit the pedal sensor with the provided adhesive so I used zipties instead. I also had to file down the motor wheel axles to fit inside of the fork.
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Posted 1 year ago
Installation was easy apart from the controller which didn't fit on the handlebars properly at first. Eveything else was fine. Even at the lowest power level the assistance is very noticeable and the bike rolls along very easily. The extra weight is not at all evident, it all feels like it used to, just easier to cycle.
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Posted 1 year ago
After ordering kit, didn't here anything from Swytch for a long time, company should do regular up dates each month.Been riding now with the Swych kit now for 8 Months now, i have a few issues with the kit which is mentioned further in the review. Fitted kit to a Btwin 900 Tilt folding bike, the lightest bike i could find. After receiving kit, it was easy to instal, the only tricky part was getting sensor in the right place, remedy moving sensor with Sugru Mouldable Glue, sets hard in 24hrs it wont move now. Once that's sorted pop the charged battery on cradle & you are good to go. The only issues i have with the Swytch kit is range they quote 17 miles on the Air Max i am getting around 11 miles , at the lowest settings. Also in future when the battery is in the cradle it is still on, should have a button to switch off, instead of removing the whole battery. If you wanted to order extra Batteries or other accessories you are unable to do that after the order process has been completed. Just be careful when using power settings the higher you go more power you use lowering your range(really fast on 5 ). Overall a good lightweight kit.
Swytch Bike 5 star review on 6th August 2023
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Posted 1 year ago
I have just completed 3 years with the switch kit and I think I can give a long-term honest usage review. To start with, if it weren't for Swytch I would have given up on cycling in Bristol due to some steep hills in the city. This kit arrived the same day I moved to Bristol and it has been the key to keeping me cycling through the past few years with some physical challenges. I have the last-generation kit and it still gives me around 25-28 miles on a moderate hill cycling. Secondly, I like the volume and small holding grip which helps in taking out the battery and just charging either at work or home and not really feel awkward carrying big lumps of tower batteries that were available during early 2020 in this budget. Lastly, the customer service is absolutely brilliant. I had a minor issue with the controller and contacted customer service. They replaced the entire battery pack within a week of my logging issue. I am very impressed and possibly will go for the new generation one as soon as I have saved some extra for this. To anyone contemplating converting your bike with swytch kit, go for it - You won't get any better than this.
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Posted 1 year ago
Resolving to resurrect an older second road bike for use on wet weather days, I was busy upgrading it with a new hollow tech chainset and branded dual pivot front brake calipers when it occurred to me what better upgrade than going digital electric. Cue the ever-so-easy-to-fit Swytch conversion kit. Now what was my second best bike has easily become my favourite conveyance, revolutionising journeys around town.
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Posted 1 year ago
The kit took a month longer than scheduled. I also had some challenges in fitting as the supplied wheel was incorrect. Like other reviewers, while there is no telephone support, the Online support team are very good , may take a day or two before getting a response but they always do. Very pleased so far with the kit, would recommend it.
Swytch Bike 5 star review on 4th August 2023
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Posted 1 year ago
Oh my gosh - I LOVE my Swytch Kit. It’s amazing! I love my bike, it’s so cute, but I’m I live in a city with a lot of hills, so it’s hard to get around with a Cruiser. This kit was the perfect thing for me! I commuted by bike all summer and thanks to the battery assist, I didn’t have to arrive at work drenched in sweat!
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Posted 1 year ago
It gives me that little bit of extra I need to make bike riding enjoyable again in my very hilly town.
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Posted 1 year ago
Transformed my cycling in the mountains with my family who are all on full electric bikes. I couldn't keep up, now I can. Easy to fit, works a treat.
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Posted 1 year ago
I love it. Functional, simple. I love that I can adjust the levels to help me get to work with exercise, but not being totally sweaty when I arrive. I've recommended it to my friends and several cycling colleagues at work; there's several of us swytchers there. :-)
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Posted 1 year ago
I moved to a hilly place where short rides for errands became grueling tests of endurance. The Swytch that I put on my Bianchi has expanded my bikeable distance by a factor of 2-3, It’s amazing!
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Posted 1 year ago
I can pull my dog in a cart connected to the bike with the help of the Swytch e conversion .
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Posted 1 year ago
My dad converted my bike with me, so I will know how to repair it. I can go a lot further than I would have been able to now, so I can keep up with my two children for longer. The battery is easy to remove and recharge, and I've just sent for the new smaller battery so I can, more easily, safely lock up the bike and carry the battery into the café or supermarket. In fact, my +70 year-old dad was so impressed when he had a go, that he sent off for a kit for his little folding bike, so he can pop it in the back of his car, and find different places for a bike ride that he wouldn’t previously have been able to ride to, as he lives in a particularly hilly area. All in all, a great kit with super customer support and useful explanation videos. The photo is a quick one without the battery!
Swytch Bike 5 star review on 1st August 2023
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Posted 1 year ago
I electrified my 30 year old handmade Swedish local brand bicycle, Skeppshult. I reused the front tire not to loose the core branding and DNA of the bike. I bought the long range battery and converter kit and I also bought an extra trip computer which I mounted very easily. I have already got a lot of positive feedback and people are amazed that such an old bycycle can be modernised and converted so easily. I would also like to highlight the great customer service from Swytch that answered all my questions prior to ordering.
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Posted 1 year ago
The kit is an excellent product. Easy to install and works very well. Experience with the settings will get you to what is optimum for you and battery use. Customer service I have found excellent. The only criticism I have is the ordering process. It takes a long time from order to receipt. No doubt due to stock not being carried. My bike though is a joy to ride with this kit.
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Posted 1 year ago
Easy to assemble. It makes commuting to work much easier.
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Posted 1 year ago
Oh I can go up those big hills and keep up with my husband. I totally suggest getting a throttle as it makes it easier to shift and turn off on the flats. The team was helpful when the wheel did not fit my fork on my bike (lots of YouTube videos) and instructions. What a great invention! Unfortunately I fell off my bike (no fault of the Swytch wheel) went into a cast and I’m almost healed. I will get back on the bike soon!
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Posted 1 year ago
I love my swytch. One of the best investments I've made.
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Posted 1 year ago
Swytch kit was simple to fit and works really well.
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Posted 1 year ago
Great product.
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Posted 1 year ago
Swytch Bike is rated 4.1 based on 1,650 reviews