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Swytch Bike Reviews

4.1 Rating 1,625 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,625 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 4 star review on 2nd October 2024
Practical SoCal Biker
Swytch Bike 4 star review on 14th September 2024
David
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 13th August 2024
Anonymous
Swytch Bike 4 star review on 24th May 2024
Guy Verbanck
Swytch Bike 4 star review on 21st May 2024
Vin Springer
689
Anonymous
Anonymous  // 01/01/2019
Delighted that this has given a new lease of life to the first bike I ever bought myself. Now an enjoyable low key road bike and runabout. New life for my old ride. Really clear instructions and enjoyed taking my time to put this together.
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Posted 1 year ago
Delighted with my swytch bike kit …
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Posted 1 year ago
I bought this for my wife's hybrid bike. The assembly instructions were good but care was needed and the connectors were tight. Fitting the pedal sensor disc and pickup was fiddly and required care. Fitting the battery cradle and power controller to the straight handlebars was challenging due to tight space and obstruction by brake cables and handlebar stem clamp. Once fitted the kit worked very well and was easy to control. On moderately hilly terrain only the lowest power setting, or the next one, were perfectly adequate. Its hill climbing capability is outstanding. The (large) battery is adequate for 5 hours continuous cycling on moderately rolling terrain, and after a rest the battery regains some of its indicated charge. I did wonder whether we should have bought the additional kit to cut the motor power when the brakes are applied, but in practise all that is required is to stop pedalling and the very short delay before the power is cut is not a problem. I just hope that the power cable is well sealed where it enters the hub, as this looks like a possible point of vulnerability in very wet conditions.
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Posted 1 year ago
Helpful service when I had damaged a brake sensor in use, happy with the product with all the optional extras other than colours providing plenty of options and control over use of the kit, easy battery charging that lasts for what I wanted it for.
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Posted 1 year ago
Ottimo kit, semplice da montare, silenzioso e potente quando serve
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Posted 1 year ago
Unfortunately the cables is too short and the wheel pin didn’t fit my front basket. Otherwise the function is working fine.
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Posted 1 year ago
Works really well, easy to assemble and makes a huge difference to the ease, hence the pleasure of riding
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Posted 1 year ago
Really good product, easy to instal and great customer service. My bike is really fun to ride with this additional e-power. It is great for climbing hills without sweating. I have the small battery so it is only for short rides but also very convenient as it is not too heavy.
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Posted 1 year ago
Since the Swytch conversion the bike gets used so much more as it makes cycling so much easier and fun.
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Posted 1 year ago
Took longer than expected to receive the kit. When it finally arrived it was winter and I wasn't motivated to set the bike up till the weather improved. Waited till spring to get started. Struggled to set up the ring that goes around the peddle crank correctly and online support was slow. Didn't feel like the kit was working for the first few cycles but reattached the peddle ring in a different way and the difference was instantaneous. Like using it now but battery life poor as I waited to set the kit up and only realised at that latter time that the battery should have been charging on and off since received. Better communication would have helped all the issues I experienced.
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Posted 1 year ago
Perfect switch kit for commuting with a step through bicycle- I now often overtake road bike users with ease!
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Posted 1 year ago
I’m so glad I converted my bike. I don’t need all the power all the time. I just use the lowest setting to get up a steep hill, on my way to work, with heavy panniers. I converted it myself and it was really straightforward. Don’t be scared - it all works really well….
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Posted 1 year ago
As my bike is so old, didn't know if it would work but it seems fine so far. Have a lung disease at 76 but wanted to continue pedalling around town so is allowing me to do that on the hillier bits. Still looks rather old and dilapidated but with the formidable front wheel hopefully disguised by deliberately decrepit look of rest of bike! (Expensive e-bike stolen after 6 months from inside locked facility + tethered by big lock to wall so very wary about getting another). A neighbour installed from the manual - pity to lose my kick stand - and a bit pricey - but it's been great to be able to transform my old Raleigh.
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Posted 1 year ago
Everything is wonderful except for the battery capacity, which seldom provides me with a range of 15 km. Mostly less.
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Posted 1 year ago
Easy to instal and operate. Pity they did not keep making the former longer range battery…is it’s wiring compatible with the most recent shorter range version? Current price of new 30 km battery restricts having a back up. Owing to demand there Is a product waiting list, however transparency of information from Swytch gave a realistic expectation of delivery. Prices of Swytch as with other world products are however rising.
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Posted 1 year ago
Ordering my Swytchbike was extremely easy and the set up of the bike was fairly straight forward. I love my bike now was it has a pedal sensor, so I have to work to get assistance and no power is given unless I pedal. Ideal in my book.
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Posted 1 year ago
Fitted really well.
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Posted 1 year ago
I am so happy I decided to go down this route and switch as it has made cycling so much more easier and present - I actually look forward now to go via bike instead of getting in the car.
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Posted 1 year ago
Works well, was not as easy to install because of some oddly sized parts of my bike frame but everything works well in the end.
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Posted 1 year ago
the best product thank you so mach!
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Posted 1 year ago
Swytch Bike is rated 4.1 based on 1,625 reviews