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Swytch Bike Reviews

4.1 Rating 1,641 Reviews
86 %
of reviewers recommend Swytch Bike
Company Reviews Product Reviews
447
 Metrics Info
4.1
Based on 1,641 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Swytch Bike 4 star review on 2nd October 2024
Practical SoCal Biker
Swytch Bike 4 star review on 14th September 2024
David
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 13th August 2024
Anonymous
Swytch Bike 4 star review on 24th May 2024
Guy Verbanck
Swytch Bike 4 star review on 21st May 2024
Vin Springer
689
Anonymous
Anonymous  // 01/01/2019
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Chris S
Unverified Reviewer
“This kit is awesome. Instructions were clear and easy to follow, I had it installed in 30 minutes. I got this kit for my special needs sons bike. He is not to good at using hand brakes so I needed to maintain a coaster brake capability for him. This kit provided that at price significantly less then regular e-bike. I had researched several other modification kits out there . Several at first were cheaper but not everything was included. The Swytch kit came complete. I would recommend either getting 2 batteries or the bigger one. Our Son is getting so much more use out his bike now.”
Swytch Bike 5 star review on 3rd April 2023
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Posted 1 year ago
Torsten Rauschan
Unverified Reviewer
“Now I have used my swytch kit for about two weeks. I am very happy with it, because of the simple installation and the very light battery pack. The motor is powerful and i don´t want to ride without it anymore. There are similar products on the market, but the swytch kit is very good quality and for me absolut worth the money. So I can use my bike for longer rides to work.”
Swytch Bike 5 star review on 2nd April 2023
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Posted 1 year ago
Anonymous
Verified Reviewer
“I ordered my Swytch kit April of 2022 and still have not received the battery charging cord that was missing from my kit upon delivery. After several requests I still have no cord. I am so disappointed. I spent all this money and have a kit that is not functional!”
Helpful Report
Posted 1 year ago
Michael Latham
Unverified Reviewer
“The Swytch kit enabled me keep my hand built road bike long after the hills became just too steep to enjoy. Cabling and connections are sturdy and, twelve months down the line, the motor and battery are still performing as intended. With a similar bike consisting upwards of £3k now, the pedal assist system has proved the best of both worlds: a comfortable ride without the fear of hills.”
Swytch Bike 5 star review on 30th March 2023
Helpful Report
Posted 1 year ago
Jeff Bonasso
Unverified Reviewer
“The Swytch kit for the Brompton made it easy to convert the perfect foldable bike to electrify it. The pedal assist and optional throttle make commuting a pleasure, especially in the challenging hilly terrain of Pittsburgh, PA which is where I am from. I also had to reach out for support for a lost battery charger, and they were responsive and offered to ship me a complimentary (free!) one, which was a great gesture on their part.”
Swytch Bike 5 star review on 30th March 2023
Helpful Report
Posted 1 year ago
Jean Briot
Unverified Reviewer
“I got the Swytch kit with the max battery pack early March 2023 and have been using it for a month. I bought it to convert my Trek Lync3 commuter bike into an ebike, making my commuter easier and safier. The installation was fairly simple and I have been very pleased by how smooth and silent the electric motor in the wheel is. One big plus with this conversion kit is how light it is - 17.5kg with the battery, which beats most of the ebike on the market for a much more moderate price - and the ability to ride without the battery and assist if needed. The brushless motor adds a little resistance if you ride without battery or with the motor off, but not really requiring more effort than before. The display is fairly simple and very clear, and easily control all setting (wheel diameter, max speed). I have not tested the full autonomy of the battery yet, my rides have only been”
Swytch Bike 4 star review on 30th March 2023
Helpful Report
Posted 1 year ago
Jean Briot
Unverified Reviewer
“I got the Swytch kit with the max battery pack early March 2023 and have been using it for a month. I bought it to convert my Trek Lync3 commuter bike into an ebike, making my commuter easier and safier. The installation was fairly simple and I have been very pleased by how smooth and silent the electric motor in the wheel is. One big plus with this conversion kit is how light it is - 17.5kg with the battery, which beats most of the ebike on the market for a much more moderate price - and the ability to ride without the battery and assist if needed. The brushless motor adds a little resistance if you ride without battery or with the motor off, but not really requiring more effort than before. The display is fairly simple and very clear, and easily control all setting (wheel diameter, max speed). I have not tested the full autonomy of the battery yet, my rides have only been”
Swytch Bike 4 star review on 30th March 2023
Helpful Report
Posted 1 year ago
Olivier
Unverified Reviewer
“Easy to install, works as advertised, and allowed us to use a bike my daughter loves and upgrade it to electric-assist in a cost-efficient way.”
Helpful Report
Posted 1 year ago
Olivier
Unverified Reviewer
“Easy to install, works as advertised, and allowed us to use a bike my daughter loves and upgrade it to electric-assist in a cost-efficient way.”
Helpful Report
Posted 1 year ago
Olivier
Unverified Reviewer
“Easy to install, works as advertised, and allowed us to use a bike my daughter loves and upgrade it to electric-assist in a cost-efficient way.”
Helpful Report
Posted 1 year ago
Olivier
Unverified Reviewer
“Easy to install, works as advertised, and allowed us to use a bike my daughter loves and upgrade it to electric-assist in a cost-efficient way.”
Helpful Report
Posted 1 year ago
Olivier
Unverified Reviewer
“Easy to install, works as advertised, and allowed us to use a bike my daughter loves and upgrade it to electric-assist in a cost-efficient way.”
Helpful Report
Posted 1 year ago
Mark Yeulett
Unverified Reviewer
“Great kit. I have both the long range and the AIR. The latter is really handy for commuting, as you can just pop the pack in your pocket. Great range too. Really useful at the end of the week when legs are tired!”
Helpful Report
Posted 1 year ago
Mark Yeulett
Unverified Reviewer
“Great kit. I have both the long range and the AIR. The latter is really handy for commuting, as you can just pop the pack in your pocket. Great range too. Really useful at the end of the week when legs are tired!”
Helpful Report
Posted 1 year ago
Mark Yeulett
Unverified Reviewer
“Great kit. I have both the long range and the AIR. The latter is really handy for commuting, as you can just pop the pack in your pocket. Great range too. Really useful at the end of the week when legs are tired!”
Helpful Report
Posted 1 year ago
Mark Yeulett
Unverified Reviewer
“Great kit. I have both the long range and the AIR. The latter is really handy for commuting, as you can just pop the pack in your pocket. Great range too. Really useful at the end of the week when legs are tired!”
Helpful Report
Posted 1 year ago
Mark Yeulett
Unverified Reviewer
“Great kit. I have both the long range and the AIR. The latter is really handy for commuting, as you can just pop the pack in your pocket. Great range too. Really useful at the end of the week when legs are tired!”
Helpful Report
Posted 1 year ago
Michaela
Unverified Reviewer
“Us a user of swytch kit I was looking forward to get the upgraded version. I had to wait for it, but I don’t regret the wait. I am very happy with it. It works very well. Easy to install. Battery is much smaller, lighter and easier to carry around. Work as expected. I am very happy with performance that I bought one kit for my sister. Support staff was very helpful getting a new base monitor sent to me. They helped me to solve the problem very quickly. I would recommend.”
Swytch Bike 5 star review on 29th March 2023
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Posted 1 year ago
Michaela
Unverified Reviewer
“Us a user of swytch kit I was looking forward to get the upgraded version. I had to wait for it, but I don’t regret the wait. I am very happy with it. It works very well. Easy to install. Battery is much smaller, lighter and easier to carry around. Work as expected. I am very happy with performance that I bought one kit for my sister. Support staff was very helpful getting a new base monitor sent to me. They helped me to solve the problem very quickly. I would recommend.”
Swytch Bike 5 star review on 29th March 2023
Helpful Report
Posted 1 year ago
David Ramshaw
Unverified Reviewer
“The kit is very good value for money. It was easy to fit to my bike, except for the sensor detecting the pedal rotation speed. This is because the tubing at the crank on my specialized mountain bike is a larger diameter than a standard road bike. However I managed to adjust it so that it worked ok. After one year of use I find that I have had to adjust that sensor from time to time as it can move a little and the motor then responded intermittently, but adjusting it solved the problem. However Swytch have now offered to send me a replacement updated sensor and magnet disc to solve the problem permanently. Good service.”
Swytch Bike 4 star review on 28th March 2023
Helpful Report
Posted 1 year ago
Swytch Bike is rated 4.1 based on 1,641 reviews
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