Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is not only a really good product, it is also very simple to install. When you install it you realize that you have bought a quality product. In our case we bought the small battary, which turns out to be too small. But the electric motor is super powerfull and you upgrade your bike in a massive way”

Helpful Report

Posted 10 months ago

“Easy to install and great to ride”

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Posted 10 months ago

“Easy conversation. Solid performance. Extra batteries far too expensive. And a definite necessity as the range is rather limited with 1 battery.”

Helpful Report

Posted 10 months ago

“Affordable PAS that is easy to use including charging and maintenance. Customer service is via a tough email process and is not all that efficient in my eyes but eventually gets the job done Biggest frustration for me is that even though the battery indicator shows 2 bars, often the led display starts flashing and cuts off power!! Usually a restart helps but this is a bummer since it makes you feel you need to manage power too soon”

Helpful Report

Posted 10 months ago

“It's an inexpensive alternative to a stand-alone electric bike. Mine and my wife's work very well. Three minor issues: even at the lowest assist level, they go pretty fast and you spend a lot of the ride coasting. The pedal sensor system is cumbersome, and I found a third party all-in-one sensor which mounts on the crank to be much easier to install and use. And the range isn't as good as I'd like. Otherwise, great product.”

Helpful Report

Posted 10 months ago

“I love the idea of Swytch but the reality with my bike wasn’t great. I have a lightweight aluminium road bike with narrow forks and a chunky frame, fitting the Swytch kit proved extremely challenging and time consuming. I had lots of support for which I thank Swytch however I was unable to fit pedal sensors so was offered a throttle which is good but illegal on public roads and really isn’t what I wanted. I also had to fit a handlebar extender. Yes my bike is fast, on private roads, but it’s now very heavy and not as much fun to use”

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Posted 10 months ago

“Works great to boost me up hills, then can turn off for normal terrain.”

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Posted 10 months ago

“I have a Swytch Gen 3 and Max battery that I am very happy with. I was glad that I took time to investigate thoroughly first, reading through a lot of the facebook feedback before I purchased my kit. As a result, I paid the extra £40 and chose the OLED display because it enables me to go up and down in power level settings (e.g. 0, 1, 0, 1, 2,1,0), whereas, the standard controller requires you to go right up to level 5 before you can switch down to 0, 1, 2, etc.; consequently, I minimise my power usage to the extent that i often ride almost 30 miles and am still on level 3 or 2 battery when I finish/ The only change I would make is to the display, where I would increase the size of the power level characters and introduce a positive click on the power up and down buttons as it is not easy to see which power level you have selected, particularly in sunlight.”

Helpful Report

Posted 10 months ago

“The product itself is great and I like that I can vary the power level to increase or decrease the drive. Great if you’ve not cycled for a while to help develop your fitness. Not so great is the customer support - parts did not come with the initial shipment, so the hub was unusable. I was supposed to receive a refund for the battery frame bracket which was never shipped. I never got my money back.”

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Posted 10 months ago

“It’s very good for assistance on hills and in Edinburgh it helps so much having this small boost of power.”

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Posted 10 months ago

“Has added enjoyment to my rides. Couple of negatives however, first it lacks hill power and is also fairly limited in range to about 8 miles.”

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Posted 10 months ago

“+ points. Thoroughly enjoying experience. Given old bike and old legs a new lease of life. - points. Late delivery. Ordered led display as extra but expected to also get basic display so would have choice.”

Helpful Report

Posted 10 months ago

“Relatively easy to fit. My bike is now too heavy to use without assistance though. If you are thinking of getting an extra battery later order with initial order as it is £40 delivery. I found finding my way around the ordering a little testing. Items were changed with my order with no mention beforehand. Overall it’s a great piece of kit.”

Helpful Report

Posted 10 months ago

“A long wait for the kit but relatively easy to attach to my ordinary bike It all works ok and I have the max battery but the range on it is nothing like the advertised 39k even with light assistance. So I need another max battery to have any sort of practical ride-I am in London. Having said all that it is a great idea and I don’t think any battery does what is advertised”

Helpful Report

Posted 10 months ago

“Not all swytch's fault, my trike came from China and nobody I know is able to fit the sensor on the pedal for me. However I can still hope.”

Helpful Report

Posted 10 months ago

“Not all swytch's fault, my trike came from China and nobody I know is able to fit the sensor on the pedal for me. However I can still hope.”

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Posted 10 months ago

“Battery did not last and website is not easy to source a new one. If the website was better then I may consider replacing the battery - at present my bike is useless.”

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Posted 10 months ago

“On the negative side, I find the battery doesn’t last as long as I’d expected, and the lights on the battery do not match the indicator on the display. The thumb throttle design makes it impossible to install on my bicycle. It interferes with the gear shifter. That said, I love it! Until the onset of winter made it impossible to continue, I found myself riding every day, a significant accomplishment for me. I look forward to warmer weather to get back out on it!”

Helpful Report

Posted 10 months ago

“I have had my Swytch bike for two years , no problems at all. I have an old and new style battery on the bike. but changing leads is somewhat "fiddly" to get all the little pins lined up correctly. Could you invent two Y junctions so that both batteries are connected . This is what I mean. The tail of Y ONE connects to the power lead on the wheel, one of the "arms" to one battery the other to the other battery. The tail of Y TWO connects to the magnet on the chain wheel, one arm to one battery, the other arm to the other battery. This means that only one battery will be switched on at a time, when that goes flat, press off button and press on button on charged battery”

Helpful Report

Posted 10 months ago

“Great concept. have been a user since the very first version on kickstarter/indiegogo. However over the years, the upgrades are too expensive, making it not worthwhile value for money at all. sorry! If the upgrades were more affordable, then i would do it.”

Helpful Report

Posted 10 months ago

Swytch Bike is rated 4.1 based on 1,625 reviews