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Swytch Bike Reviews

4.1 Rating 1,625 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,625 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 4 star review on 2nd October 2024
Practical SoCal Biker
Swytch Bike 4 star review on 14th September 2024
David
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 13th August 2024
Anonymous
Swytch Bike 4 star review on 24th May 2024
Guy Verbanck
Swytch Bike 4 star review on 21st May 2024
Vin Springer
689
Anonymous
Anonymous  // 01/01/2019
Service and support from Swytch Bike are second to none. Other service and product providers could learn a lot from the attention given to ensuring satisfactory functioning of the kit.
Swytch Bike 5 star review on 28th August 2019
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Posted 5 years ago
I ordered two 50 mile kits for my bromptons, a 2014 and a 2006 models. The older brompton needed extra care when fitting, otherwise it was just a matter of following the instructions. And not forgetting the wonderful community at the Swytch Support Forum where one can find a lots of helpful suggestions and tips. Our swytch bromptons make us go out and explore wonderful places!!!
Swytch Bike 5 star review on 28th August 2019
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Posted 5 years ago
I ordered my Swytch kit as one of the original Indiegogo backers and it was fascinating to watch the company overcome some of the hurdles to get the project - about which they were obviously passionate - off the ground. It was worth the wait!
Swytch Bike 5 star review on 23rd August 2019
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Posted 5 years ago
Well worth waiting for my Swytch Bike Kit, very clear instruction manual & videos,I got so much pleasure in installing my kit,I’m 68 year of age ,it was so much fun and still is riding my bike with help from the electric motor ,it’s definitely going to prolong my cycle rides until I’m at least 90 ,looking forward to taking my Switch bike up to Scotland to do some rides I went on 25 years ago.
Swytch Bike 5 star review on 22nd August 2019
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Posted 5 years ago
good except for the delivery time. following the instruction, kit installation is easy in a old bike too. a suggestion for the battery charger: a simple electronic card for ampere absorption measurement and regulation will be wery usefull for overnight charging.
Swytch Bike 4 star review on 24th July 2019
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Posted 5 years ago
My experience with Swytch has been positive. Communication has been good. The Facebook pages have been helpful.
Swytch Bike 5 star review on 24th July 2019
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Posted 5 years ago
The kits arrived, on time to our French address. They were very easy to fit to our vintage Marin San Rafael bikes. Just a small adjustment was made to the pedal sensor, and attached using sugary glue. Then the test...they performed brilliantly in the Millevache region of France, with steep climbs. We are so pleased with the kits. They are absolutely brilliant. When the power kicks in, it feels as if someone is pushing you from behind. We would recommend without hesitation the conversion!
Swytch Bike 5 star review on 19th July 2019
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Posted 5 years ago
Converted two Bromptons so we can use the bikes on hills etc. Amazing for both mine and my partners, changed our rides into a fun pleasure day out. The team at Swytch are also very helpfull for assistance if required.
Swytch Bike 5 star review on 18th July 2019
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Posted 5 years ago
It works We wanted a kit that was simple to install and did not add too much permanent weight to the bike, to make it easier to transport it in the car, and we did not want to spend a ton of money. We installed it in a hybrid Btwin 900 from decathlon very easily, without having to file the forks. The only issue was the hydraulic brake sensor, which we had to attach to the front of the brakes where there wasn´t a nicely flat surface. We solved that with some glue and sugru, and it took some adjustment to get it in the right position (basically the magnet has to touch the sensor when not braking). After that the kit worked really well. We have the 50 mile battery and we can get at least 60 km on hilly terrain and middle assistance. My wife can keep up on long excursions or go shopping on our hilly town without too much effort. The settings are very customizable and the thumb throttle is really convenient when starting from a ramp. We have also been out in heavy rain with no issue, as well as in forest roads. In our 31.8 handlebar the arms of the bracket don´t touch when closed. We tightened it too much and it broke. Swytch sent us a new one for free. Also we had a very long upright stem and the weight of the battery made the bike twitchy, but we changed that to a horizontal 70 mm stem and it is much nicer. When we decided to change the bottom bracket from square tapered to SRAM GXP we had to file the PAS sensor. I got it wrong the first time and they sent us a new one for free. I am very happy with the customer service.
Swytch Bike 5 star review on 13th July 2019
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Posted 5 years ago
My wife and I are over 70 and both ride Bromptons so we bought two kits. Swytch seem to be the only supplier for Brompton kits that doesn't require irreversible engineering. This means the kits can be removed and the bikes sold as original should you want to do that. Their pricing makes it a worthwhile upgrade. I’ve had no significant issues fitting the kits and the usability of the bikes with them fitted is very good, although we have yet to do any significant mileage. Folding is unaffected which was significant for us as we wanted to have bikes where we can get both of them into the car boot (mid sized family car). Some care is required in routing the existing front brake cable and gear cable around the battery, also fitting of the pedal sensor can be a little fiddly but once you work that out the rest is straight forward. We've just recently had a holiday in France where we used both bikes effortlessly. Overall I’ve been very pleased with the installation and find riding the bikes quite easy. A couple of minor niggles... The power setup options are many and varied and if I was truthful could do with some simplification but that’s a minor thing. The battery can be difficult to remove from the handlebar attachment and if not carefully positioned can foul against the T-bag which is quite large. Overall very happy however.
Swytch Bike 4 star review on 8th July 2019
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Posted 5 years ago
Excellent alternative for the people who already have a Brompton or want to buy a second hand one and can't afford to buy the new e-Brompton. The best part ? You can switch back to a classic Brompton at anytime.
Swytch Bike 5 star review on 1st July 2019
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Posted 5 years ago
Love, love, love it! At 75, I can go farther and feel better at the end of the ride thanks to the assist of my Swytch. Here is my lady's 7 speed cruiser on the Eastern Trail overpass over the Maine Turnpike near Kennebunk, Maine. What a beauty!
Swytch Bike 5 star review on 29th June 2019
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Posted 5 years ago
Very pleased with my Swytch kit. I have the hi-power option but keep it restricted to 25km/h limit on the road. Good points: its powerful, reasonably quiet (although I'm hard of hearing so not best judge of that), easy to fit, very reasonably priced and very cheap entry into the e-bike revolution. Good quality for the money. Range is good but more like 30 miles than 50 miles on a full charge, but I imagine that's down to being the hi-power kit. On the standard one, I expect the range would be closer to 50 miles. Bad points: 50 mile Battery and hub motor (bigger than standard) are quite heavy, and battery does impact on the steering, so would be interested in forthcoming new smaller, Eco battery. Motor makes an occasional grinding noise that I hope is not an indication of a pending fault or breakdown but hasn't gotten any worse since it started.
Swytch Bike 4 star review on 28th June 2019
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Posted 5 years ago
Very happy with my Swytch. Rode nearly 500 mile on it now with no problems. Also when I don't need it I simply put my old wheel back on and it's a normal bike again. The fitting was relatively straight forward. With the cost of decent ebike around £1700, Swytch conversion kits are definitely worth the looking at.
Swytch Bike 5 star review on 25th June 2019
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Posted 5 years ago
I bought the Brompton 25 mile Version Pros -Great Value -Fits 2010 Brompton -Moderate experience required to install. -Configurable to set my desired acceleration -No speed limit power drop off aka the cliff. -It can maintain 16 mph. -Good customer support if you can visit their HQ in Hackney -10 miles on full motor assistance Cons -Cannot link Acceleration to Cadence -Requires conductive grease to maintain stable battery to motor connection -Does not come with a torque arm. -Pedal sensor requires a harder rubber support to stay put. -Battery requires wiggling to pull out of the hub -Battery does not charge iPhones
Swytch Bike 5 star review on 25th June 2019 Swytch Bike 5 star review on 25th June 2019 Swytch Bike 5 star review on 25th June 2019 Swytch Bike 5 star review on 25th June 2019 Swytch Bike 5 star review on 25th June 2019
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Posted 5 years ago
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Swytch Bike 5 star review on 23rd June 2019 Swytch Bike 5 star review on 23rd June 2019 Swytch Bike 5 star review on 23rd June 2019
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Posted 5 years ago
Swytch kit was very easy to fit to our Dawes tandem. Works very well and helps massively on the hills especially when my stoker is taking a breather. My second 50mile kit is fitted to an old mountain bike and is now serving as my commuter bike for a daily 20 miles round trip on bridleways and backroads. Knocked 25% off my commute time and no need for a shower when I get to work. Great product and great after sales support based on my own experience.
Swytch Bike 5 star review on 23rd June 2019
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Posted 5 years ago
I ordered 2 of the 50 mile kits in March 2018. The reason that I bought two was that I realised that the 250 WHr batteries claimed to give 50 miles would likely give me about half of this range in the hills of North Yorkshire. I realised after a few weeks that they might be delayed so I bought a Kalkhoff 600 WHr e-bike with hub gears and a belt drive costing £2600. This bike was good but had clicks almost right from the start. In the end I had to have the motor replaced. The Eco mode of the bike showed 118 miles but in the hills of North Yorkshire it was getting just less than half of this. In February 2019 my two kits arrived at last. I fitted them to my two bikes. There was one fault with a battery unit which was fixed fast by the Swytch team. I fitted one kit on my Koga bike with 14 hub gears (same bike as Mark Beaumont cycled round the world on), and one kit on an old Genesys bike. When I go out I take the spare battery in a pannier and switch when the other battery is getting low - about 25 to 30 miles on the hills. This shows that the Kalkhoff bike and the Switch bikes get about the same fall-off in range. The Kalkhoff bike gives a smoother increase in speed but I actually enjoy the Switch bikes a bit more as I feel more of a kick and the bikes are lighter. I have increased the maximum speed from 15.5mph to 17.5mph (illegal) and it is now even more fun. I like to cycle at the maximum mode (5 out of 5) which makes it really responsive. I have cycled in total about 1100 miles using the Swytch kits. Some of the rides around here have very steep hills and I then take the Kalkhoff bike as it has more torque, but the Swytch would also get up the hills but not just as fast. I am very pleased with the Swytch kits so the wait was worthwhile.
Swytch Bike 4 star review on 23rd June 2019
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Posted 5 years ago
So glad I'm a Swytcher. The kit means I'm able to cycle like I did 50 years ago; well almost
Swytch Bike 5 star review on 23rd June 2019 Swytch Bike 5 star review on 23rd June 2019
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Posted 5 years ago
A very simple kit that attaches to your current bike and converts it to an e bike! Yes some bikes might need a bit of a fiddle but its all worth it in the end. I ordered a complete E bike with the kit and I am very happy with it , the battery is on the handlebars so this does take a few minutes to get used to but soon your off. I do use mine with my wife for commuting and enjoying the countryside where I live in hilly Wales . Switch users are happy to pass on advice and knowledge if you do decide to become one of the many Swytchers!
Swytch Bike 5 star review on 23rd June 2019 Swytch Bike 5 star review on 23rd June 2019
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Posted 5 years ago
Swytch Bike is rated 4.1 based on 1,625 reviews