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Swytch Bike Reviews

4.1 Rating 1,640 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,640 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 4 star review on 2nd October 2024
Practical SoCal Biker
Swytch Bike 4 star review on 14th September 2024
David
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 13th August 2024
Anonymous
Swytch Bike 4 star review on 24th May 2024
Guy Verbanck
Swytch Bike 4 star review on 21st May 2024
Vin Springer
689
Anonymous
Anonymous  // 01/01/2019
Mostly easy to fit, aside from having to file down to fit my drop outs. Works generally well. Could do with a little more power. Power seems to drop off quite sharply with level of battery charge.
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Posted 1 year ago
It gave me a healthier way to travel to work that made it less of a burden.
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Posted 1 year ago
When the kit works, it's LOVELY. I had troubles fitting the pedal sensor on my bike, but was never told to measure that section before buying (it's truly crammed into a space that barely fits). I do have some issues with the kit not always connecting property, but it's happens approximately one out of every 15 rides and I just hop off, take the battery off, make sure it's free of debris (which it always is), make sure the cords are all connected (which they always are), and cross my fingers. I love being able to pop the battery off and carry it with me and it's just the right amount of pedal assist!
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Posted 1 year ago
Fitted to a Brompton. Very pleased. Easy to fit. Works really well. Better with the OLED controller. Has made a great difference to the use of my bike.
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Posted 1 year ago
Kit is fantastic, lets me get to work without sweating and I can remove the battery to charge it at work if I need!
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Posted 1 year ago
Swytch are a huge marketing con. People are now becoming very aware of what swytch are doing. They brought out the 1st and 2nd gen kits using cheap chinese battery cells which fail after 1 to 2 years. At the same time they announce they are bringing out an upgrade knowing full well that all the customers who bought the 1st and 2nd kits have no option to replace their batteries as swytch nolonger sell them thus forcing you into buying the upgrade. l complained to swytch and to keep me quiet they offered me £100 off the new upgrade kit whitch has nowhere near the same mileage as the older batteries. Their customer service is dreadful but their marketing is very clever. Stay well clear this company. Do not go for the upgrade con there are battery repair companies that will fit new samsung cells in you 1st and 2nd gen batteries for £250 and will be much higher quality and last much longer that the swytch rubbish. SWYTCH YOU ARE A CON
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Posted 1 year ago
After a long wait, my Swytch kit arrived and I installed it. The thumb throttle cable was too short for my beach cruiser bike (I managed to buy one before Swytch support finally responded and sent one.) The install went fine except for the initial scare because I did not know the power button had to be held for several seconds to turn it on. I enjoy riding the cruiser with the Swytch pedal assist. The motor makes riding a bike more enjoyable for a person nearing 70. The optional, larger battery seems fine for my riding habits. I live in Mobile, Alabama, United States of America.
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Posted 1 year ago
Great piece of kit, easy to fit and easy to use. Only observation would be that the number of cables from the battery holder could be limited to the number of accessories you purchase/don’t purchase I.e., don’t include brake lines if not purchased as it is confusing.
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Posted 1 year ago
Love it! Needed help to fit the kit. The frame tubing is more angular than round but we managed it and now the bike is great and I am cycling loads, not having cycled for years before getting the Swytch.
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Posted 1 year ago
Great kit - has extended my riding potential as my legs get older!
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Posted 1 year ago
Makes the ride to the train station much easier, it's nice not turning up to work sweaty!
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Posted 1 year ago
It’s brilliant, I absolutely love riding my bike now, it did take a while to arrive but I was aware of that when I ordered, very simple to fit, little book supplied details everything you need to know, I only ever use mond on the minimum setting so get good range, perhaps if your thinking of doing long distances a second battery could be a good option. Really glad I made the swytch !
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Posted 1 year ago
I converted my wife's bike so we could enjoy a ride without the difference in performance bothering us.
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Posted 1 year ago
Ordered kit. Meanwhile I fell down walking on steep trail. Complete rupture of quadriceps tendon. So delayed by two surgeries and 4 months of antibiotics. Kit simple to install. Able to ride up some hills (still pedaling). Feels good. Little tricky on extra sharp slow turn around on gravel road. Pedal it goes. So far so good. On the road again. 71 year old man in the woods.
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Posted 1 year ago
I love the Swytch kit, not so much the delivery time. It took about 9 months to get my kit (in Canada). I chose this product because I am 72, an upper limb amputee with a 25 year old Raleigh Legend bike that I really don’t want to give up. After finally getting my kit this spring, I got my wife & son to help me with putting it together. That turned out to be easier than expected. The hardest part was adjusting the brakes (nothing to do with the kit). Now that I have my newly renewed bike working, I love it! I can face hills without flinching, never have to worry about being too tired to make it back home from the pickleball court. If they could find a way to shorten the delivery delay, this would be a near-perfect solution. As with another reviewer, I find that the high mount of the battery impedes balance somewhat so I will be working on a way to mount it lower.
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Posted 1 year ago
It's great - I keep my old, well-loved bike and am sure to get a few more years cycling up the hill to my house. It was easy to fit and the customer service is excellent!
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Posted 1 year ago
I began to get worried when promised delivery dates came and went but once the kit arrived it fitted easily and I am delighted with it's performance. Full disclosure: I'm a life long cyclist living in Spain who's nearer 80 than 70 and have been using the kit outside of it's intended use. As It's been a few years since I've wanted to climb some of the mountain passes here I use the assist to help on the very steep parts and ride the rest myself. Turning around at the summit I can descend easily even with a spent battery. With a little forethought 40Km rides in the high mountains are now possible again. If there was an easy way to carry a second battery or Swytch offered a way to extend the range I would be placing an order. Downsides: My initial build had the battery as high as possible but I found that it adversely affected the handling, particularly in high winds, a ten minute fix. Very slow and tight turns need my full attention as the motor can "assist" with just a little pedal pressure causing a wider turning circle than expected. I've swapped bikes with a few riding buddies and they've all been "converted".
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Posted 1 year ago
A quick and easy way to convert you old bike to an electric assisted bike. Everything you need is there in the box. It took less than an hour to fit the kit. In fact it took longer to charge the battery, so I’d start that off charging while to fit your kit.
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Posted 1 year ago
Easy installation, works perfectly.
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Posted 1 year ago
The kit was quite easy to fit to my bike and now it is fitted it makes cycling up hill so much easier.
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Posted 1 year ago
Swytch Bike is rated 4.1 based on 1,640 reviews