Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,649 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 25th February 2025

Barthélémy ANTOINE

Ruedi Kühne, Sevelen, Switzerland

Swytch Bike 4 star review on 16th December 2024

Anonymous

Swytch Bike 5 star review on 7th November 2024

Anonymous

Swytch Bike 5 star review on 8th October 2024

Robert Child

Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

David

694

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our switch bikes...only wish it could go farther than 50kms on a charge. Doesn't always work, cutting in and out. Switch sent a new battery adapter, but still having issues with it. Not wanting to spend additional monies as we are looking to purchase e-bikes in the future. Price is economical for a beginner bike. Haven't had to return anything to weigh in on the refunds, etc. Downside would be that they do not ship to Canada for free and had to use an agent in the US. It would be really good to have a dealer here in Canada that would take us to the next level in bike / battery maintenance and or the purchase of the next gen battery now being advertised.”

Helpful Report

Posted 5 months ago

“Switch Go+ was fairly easy to install if you have a one seater but on a tandem was very difficult. Customer service was very quick to reply to help but don't think they got the concept that my tandem had chain on left side where pedal sensor was designed to install. On right side, the free side of my tandem had to pedal backwards for it to work. I had to figure out myself how to install it behind the chain on the left side but seems to work good after a day and a half trying different things until it works. Just had one day to try it out so far but really helps on slight to moderate uphills. Haven't given it a good try on steep hills. Did take some effort on the one steep hill I tried but still probably a lot easier than without it.Motor cord had a long axel sticking out on front wheel so had to use electricians tape to hold plastic cap on since would not fit over nut that was too far back.I tried to up load pictures but wouldn't upload them.”

Helpful Report

Posted 5 months ago

“I'm sorry to say that "happy" doesn't apply. Not your fault but this was for my wife and her bike was difficult to mount because the bar in front of the seat was too high. The first time she tried it, she fell before she got started, scrapped her hands, shin and knees, ripped her jeans. Not a good start but afterwards, she enjoyed the ride. She hasn't got on it since though. I got her this for her birthday which I usually get wrong somehow. Still I gave you a four star rating.”

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Posted 5 months ago

“Consider selling a brake upgrade. It’s excellent to keep my existing beloved bicycle. But with the advent of numerous e-bikes the one thing I needed was better brakes.”

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Posted 5 months ago

“I love my swytch bike. I have the comfort of my own bike with the power when I need it. I recomnend the throttle as the battery lasts longer and the motor kicks in immediately when you need it. I carry 2 batteries so when one runs out I'm ready with a new one.”

Helpful Report

Posted 5 months ago

“it took a long time between order and delivery installation was pretty-straightforward works pretty well, but would like to see a mounting option that lowers the battery for better balance customer service promised rebate of shipping cost, but that never happened”

Helpful Report

Posted 5 months ago

“easy to apply and nice to drive. unfortunately the promised kilometers you can drive with a battery are an illusion and once the display decides that the battery should be empty it is much harder to ride than without the kit.”

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Posted 5 months ago

“Good product, fairly easy install, reliable.”

Helpful Report

Posted 5 months ago

“The first generation kit has served me well; it's fitted on my Sun recumbent. Micah Toll actually messaged me directly to give a thumbs up to Swytch as I impatiently awaited delivery. Referred a friend who then purchased the new version. Get good exercise with my old school kit. Would like a bit more power (350w?) for climbing hills and general transport (my bike is heavy and I'm getting older). I won't purchase the lighter battery until the two I have expire. Don't improve the concept. Improve the engineering and quality of equipment. Better bms, battery life, displays, etc. Lighter, longer lasting. Better customer service needed, apparently. The super ebikes on the road now are a problem (overengineered) because they are basically mopeds- good for deliverers, but being raced around recklessly by affluent kids. (Swytch should develop a rear mount, box crate kit for small front wheel drive autos. Electric transaxle, 20kwh battery for a basic hybrid. Too simple; probably too smart.) Hope Swytch is surviving the glut of ebike competition. Good niche. peace m james in Albany CA”

Helpful Report

Posted 5 months ago

“I really like the wheel and ease of setup. All is good...except they quit making the battery I have and so couldn't buy backup battery, so have used backup power batteries to extend my miles by plugging in my charger as I ride. I did break down and buy the new big battery that hangs from from frame and just switch the plugs when one battery runs out...”

Helpful Report

Posted 5 months ago

“Battery capacity and riding range very good. The only problem is with compatibility of the 27 x 1.25 tire on the rare 650 rim which I got from Swytch. It is difficult to get a good quality, durable tire for such rim. To improve comfort of riding, I need a softer and wider (29" ) high performance tire, for which I will have to replace and rework the rim.”

Helpful Report

Posted 5 months ago

“Great kit to electrify my favorite bike. However, after two years the battery isn’t lasting as long. I have it charging all winter, too.”

Helpful Report

Posted 5 months ago

“Customer service was very good when a problem arose”

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Posted 5 months ago

“This makes biking infinitely more fun and easier. I really love this and even got the bigger battery. I bike more now than I ever did. It’s totally worth it. However, it’s not perfect. The batter display and the actual lights on the battery vary greatly in how much battery life is left, which I find really confusing. The battery itself shows lots of range but the display says it’s almost empty and it’ll die, but the battery says there’s still lots of life… I also found that the battery (15km range one) is starting to die before 15km and I’ve only really used it for one season. My display also died just after 1 year, like weeks after, and I had to pay for a new one.”

Helpful Report

Posted 5 months ago

“I have the first version. There were problems with the battery pack (the motor only worked intermittently, which is not nice in a hilly area) but customer support was very rapid and helpful and eventually sent me a new pack. After that I was a happy user for years. But now it doesn't work any more, first because folding and unfolding my Brompton led to damage to the cables and just recently my bike got flooded so the motor stopped working altogether. But I think I'll just order a new kit.”

Helpful Report

Posted 5 months ago

“It's a great little do it your self kit for someone that likes putting it on their bike of choice. Only criticism is battery only lasted a tad over a year and was not honored for warranty replacement. Got a battery with twice the power for half the cost on Amazon.”

Helpful Report

Posted 5 months ago

“I am a first generation adopter (2020) and the system is generally wonderful. Ive upgraded to the Max Battery system. I love my touring bike and I can remove the battery if I want a 'normal' light-weight ride. I also have an off-road bike fitted with the same system. For my daughter's bike I arranged for a mounting clip on the down tube for the battery to keep the centre of gravity lower. She says this has worked well. The customer support was not good in the early days but I think that has gradually improved over time. I'd say steer clear of the Air Battery. it may be suitable for carrying on an aircraft but otherwise pretty useless. I also hated the enhanced switcher since rather than switching up and down through the power ranges, it was cylclic ie you have to go up to level 5 before you can get back to level 1. Stupid Design. I gave mine back to the shop!”

Helpful Report

Posted 5 months ago

“I have the original kit. All went well for over two years until I had some issues that customer support fixed after a couple of replacement parts sent. It was just out of warranty so very impressed with the service. However it’s now cutting out on me every ride after a mile or so. I suspect it’s the battery pack which, though a few years old, hasn’t done many miles as it’s my ‘pub bike’. I’d like to just replace it with a newer pack and controller but every time I look I can’t work out what I need to order as there are a number of options now. Mainly laziness on my part I’ll admit. Loved the product for the first few years though.”

Helpful Report

Posted 5 months ago

“My wife and I stopped cycling for 20 years. We resumed riding during the pandemic for fitness until I developed a tear in my meniscus. Adding the Swytch kit to both of our bikes enabled us to resume cycling again. It was easy to add the kit and maintain it. So much less expensive that buying an electric bike outright. We've been happy with them since.”

Helpful Report

Posted 5 months ago

“Easy install and set up. A little pricier than others elec bikes BUT it’s quality materials, easy to modify (throttle or pedal assist) and you modify your existing bike (saving bikes from the rubbish).”

Helpful Report

Posted 5 months ago

Swytch Bike is rated 4.1 based on 1,649 reviews