Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,639 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Swytch Bike made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unacceptable delay in delivery (took eight months, not the originally-stated three!), but once fitted, a brilliant bit of kit. Very easy to fit (took me about 2 hours) and works really well. Top tip for extending battery range...keep it turned off for level or very gentle uphill gradients, and save for use when the uphill going gets harder.”

Helpful Report

Posted 1 year ago

“I had to wait for my battery due to problems in the shipping, however the kit has been great since. I have now ordered a kit for my wife hopefully we will have no problems with the kit.”

Helpful Report

Posted 1 year ago

“I love it. Functional, simple. I love that I can adjust the levels to help me get to work with exercise, but not being totally sweaty when I arrive. I've recommended it to my friends and several cycling colleagues at work; there's several of us swytchers there. :-)”

Helpful Report

Posted 1 year ago

“I moved to a hilly place where short rides for errands became grueling tests of endurance. The Swytch that I put on my Bianchi has expanded my bikeable distance by a factor of 2-3, It’s amazing!”

Helpful Report

Posted 1 year ago

“I can pull my dog in a cart connected to the bike with the help of the Swytch e conversion .”

Helpful Report

Posted 1 year ago

“easy to mount. Working well.”

Helpful Report

Posted 1 year ago

“My dad converted my bike with me, so I will know how to repair it. I can go a lot further than I would have been able to now, so I can keep up with my two children for longer. The battery is easy to remove and recharge, and I've just sent for the new smaller battery so I can, more easily, safely lock up the bike and carry the battery into the café or supermarket. In fact, my +70 year-old dad was so impressed when he had a go, that he sent off for a kit for his little folding bike, so he can pop it in the back of his car, and find different places for a bike ride that he wouldn’t previously have been able to ride to, as he lives in a particularly hilly area. All in all, a great kit with super customer support and useful explanation videos. The photo is a quick one without the battery!”

Swytch Bike 5 star review on 1st August 2023

Helpful Report

Posted 1 year ago

“I electrified my 30 year old handmade Swedish local brand bicycle, Skeppshult. I reused the front tire not to loose the core branding and DNA of the bike. I bought the long range battery and converter kit and I also bought an extra trip computer which I mounted very easily. I have already got a lot of positive feedback and people are amazed that such an old bycycle can be modernised and converted so easily. I would also like to highlight the great customer service from Swytch that answered all my questions prior to ordering.”

Helpful Report

Posted 1 year ago

“The power is good but the regular battery is only sufficient for short trips. I would probably need two or more of the bigger batteries for a day's cycling but I have not tested that. The weight of battery and motor on the front wheel create an instability for my less cycling-experienced wife. A quicker-to-operate on/off switch would facilitate conserving battery life on the flat and downhill. A lock on the battery catch would avoid the need to remove it when parked in town. The battery and mount occupy prime handlebar space making it awkward to mount a light, a front pannier and a bell - designing in a mount for a front light would be a boon. Swytch has been a low-cost introduction to the realities of an e-bike allowing us to understand the benefits - speed and power versus the challenges - eg extra weight, centre-of-gravity, range limits. Swytch facilitates 'sweatless' about-town trips, which is ideal when I can't afford to have to shower when I arrive, but the battery has insufficient capacity to help me overcome a long-distance knee problem I experience on long cycles. I appreciate that I could solve this with extra batteries, so this remark is merely to calibrate the Swytch performance in real use.”

Helpful Report

Posted 1 year ago

“The kit is an excellent product. Easy to install and works very well. Experience with the settings will get you to what is optimum for you and battery use. Customer service I have found excellent. The only criticism I have is the ordering process. It takes a long time from order to receipt. No doubt due to stock not being carried. My bike though is a joy to ride with this kit.”

Helpful Report

Posted 1 year ago

“Easy to assemble. It makes commuting to work much easier.”

Helpful Report

Posted 1 year ago

“The kit was relatively easy to assemble, and worked straight away. Two small issues with the installation were encountered. 1) I had to file off a couple mm from the fork "dropouts" to fit the axle of the new wheel, 2) added a spacer washer to the new axle to centre it in the forks; probably my bike was not perfectly symmetrical. I found clear information and illustrations on the website to cover the first situation. The assembly instructions are nice and clear. Extremely happy with the performance of the kit. The only downside was that I had to wait quite a long time between payment for the kit, and its arrival. I understand this was initially due to supply shortages, and later to safety requirements for couriering the larger battery slowing down delivery.”

Helpful Report

Posted 1 year ago

“Oh I can go up those big hills and keep up with my husband. I totally suggest getting a throttle as it makes it easier to shift and turn off on the flats. The team was helpful when the wheel did not fit my fork on my bike (lots of YouTube videos) and instructions. What a great invention! Unfortunately I fell off my bike (no fault of the Swytch wheel) went into a cast and I’m almost healed. I will get back on the bike soon!”

Helpful Report

Posted 1 year ago

“I love my swytch. One of the best investments I've made.”

Helpful Report

Posted 1 year ago

“Swytch kit was simple to fit and works really well.”

Helpful Report

Posted 1 year ago

“Great product.”

Helpful Report

Posted 1 year ago

“Was a few months waiting for the kid but I had been told about the Swytch system. I fitted kit to my roadbike in couple hours. Its fairly easy. I have been using the bike for past few months and it works fine. I only use it on about 20%.power. Not sure of range-probably 30 kms at least. Its ok to cycle with dead battery anyway. Very pleased overall.”

Helpful Report

Posted 1 year ago

“Great Kit! helps me up the hills and is niffty round town. It took a while to get hold of the kit but when it can the quality is great and was easy to fit.”

Swytch Bike 5 star review on 31st July 2023

Helpful Report

Posted 1 year ago

“Best purchase I’ve made in a long time. I always had trouble riding the hills of Vermont, now I’m back biking with confidence.”

Helpful Report

Posted 1 year ago

“very simple use, good performance”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,639 reviews