Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Swytch Bike made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company was responsive via email to problems I had with my initial computer module. I received replacement parts quickly. The kit comes with very clear instructions and easy installation. Setup was also relatively clear.”

Helpful Report

Posted 11 months ago

“Very nice design!! Sensor is bulky and not so efficient it mooves very easily, should try another at the botom bracket. In the several kits instaled this components fad fail: Control handle bar mount, display failed twice, You did response unfortunately you didn´t send parts to Mexico so I had to bring them from Laredo.”

Helpful Report

Posted 11 months ago

“Makes use of one of my ordinary bikes when I am not using my electric Brompton. Only criticism is that the battery needs to have more range - I now have both types of battery.m”

Helpful Report

Posted 11 months ago

“Very happy with the product and performance of the bike. I have a Brompton & it was not very clear on the website that you need a different Swytch product for this type of bike so initially I ordered the wrong one but once this was established they quickly altered the order. The only problem I found when fitting it - is that the mudguard bracket, which also incorporates the latch when the bike is folded, did not fit on the larger diameter wheel hub spindle & required a 'home-made' alteration which was not ideal.”

Helpful Report

Posted 11 months ago

“I do enjoy my swytch kit adaptation. I get to keep my own bike and enhance it at the same time. The setup might require help if you have no mechanical skills(tools confuse you). Regardless, get one and feel the freedom!”

Helpful Report

Posted 11 months ago

“The axle is too big, they would not assist in anyway to fix the issue. Wanted US TO fix it, can't use the kit. We bought two what a waste. ABSOLUTELY terrible terrible service and misrepresentation.”

Helpful Report

Posted 11 months ago

“Great piece of kit makes cycling a joy. There is a difference in led light display on battery and controller showing how much battery left.”

Helpful Report

Posted 11 months ago

“Easy to fit and professional components, disappointing range (about 15miles). Soon after purchasing a new version brought out with increased range but we are expected to just pay again, no option for a discount to return existing smaller battery set.”

Helpful Report

Posted 11 months ago

“Advice before purchase helped make a suitable choice. Delayed delivery was frustrating but the equipment fitted well.”

Helpful Report

Posted 11 months ago

“The system works well but would appreciate a better online shop for accessories. I wanted a better controller and received a different one but not the one I thought. This was due to the website not being clear. It is also ashame that you can't charge the batteries with a simple phone charger cable.”

Helpful Report

Posted 11 months ago

“Total game changer for my work commute. So much fun - I now look forward to going to the office. Only reason it's 4 stars not 5 is that the LED screen and the battery don't show consistent power levels. LED often shows battery is low/dead when the pack shows at least 3 bars remaining... Weird and on one ride it led to the power cutting off...? But that might be an early syncing issue.”

Helpful Report

Posted 11 months ago

“Easy to set up and makes my commute a dream now. Had a small issue and got quick and prompt replies from customer service who sent me out spare parts. Would absolutely recommend to anybody interested in converting their bike. Only room for improvement in my eyes is battery capacity especially on cold days I find the range reduces a bit even if I am managing the power and when the battery dies die the bike definitely feels heavier to cycle when not under power, though it is still absolutely manageable”

Helpful Report

Posted 11 months ago

“I am a 60 yo women and I was able to fit the kit. So it is pretty easy to do. The only down side is that the magnetic disc does not fit properly on my pedal axle and get out of line easily as it is wobbly. I will try to have it glued in place for the next season. I was told that it was near impossible to change that part on the bike for one that would fit. Other thing that happened while climbing a hill, the front wheel kind of blocked suddenly. Not sure what was the issue there, I thought that if the battery was dead I would have been still able to ride the bike normally. So I had to walk with the bike up the hill. If this is caused by battery being dead, maybe it could warn us in advance.”

Helpful Report

Posted 11 months ago

“Got my Swytch kit for a great price, had a small issue with the spindle not fitting in the fork stays but the online helpline were very responsive and I managed to get it sorted with a file. All been good so far, surprised me good it actually is!”

Helpful Report

Posted 11 months ago

“Costumer service until now answer all my questions. Price is a bit high for my budget, but maybe not for others. Long time waiting for delivery of parts that were missing. Great to refund the discount.”

Helpful Report

Posted 11 months ago

“It works very well but was tricky to fit as had to file down edges to fit also would be much better if there was a light accessory to go with the bike and the battery lights don't seem to match up with screen accessory”

Helpful Report

Posted 11 months ago

“Customer service was very good.I wanted to exchange part of the kit I bought and this was handed very quickly and efficiently. I cycle regularly and just wanted the Swytch kit to help me up some of our local hills. The basic kit was just right for this.”

Helpful Report

Posted 11 months ago

“Nice, easy and well done. Robust and portable. Long wait though. Worth it.”

Helpful Report

Posted 11 months ago

“All good battery not really sufficient and I have the large one!”

Helpful Report

Posted 11 months ago

“I am travelling everywhere with my Dwytch Brompton and love it! Disadvantages are there too: short range, timespan until engine reacts quite big. Otherwise fine!”

Helpful Report

Posted 11 months ago

Swytch Bike is rated 4.1 based on 1,625 reviews