Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,632 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fairly easy to fit and reassuring that they checked I had done it properly. I was a little disappointed by the range of the battery, but glad that I had bought a kit and a spare battery. I was glad that the kit arrived later than I had been told, so it was not put on my bike I do long rides on, but is used for shopping trips mainly (several miles into town and back up a serious hill!). It would have been very disappointing on the longer-ride bike!”

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Posted 1 year ago

“Im a 65 year and its great getting around London, Happy”

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Posted 1 year ago

“It all works very well. The instructions are reasonably easy to follow but the magnetic disk is a challenge. I certainly would recommend this e-bike conversion kit.”

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Posted 1 year ago

“Delivery of my Swytch kit was within the window - though only just, by one day! The A frame mount I'd ordered wasn't available, so I was offered a seat post mount instead, which works well, though the cable runs are long. (the A frame mount has very recently now arrived, but I'm thinking twice about fitting it as all the previous work will need to be redone). So far no problems with the kit, which seems pretty robust and was generally easy to fit. Customer service was great though, quick responses, extra cables provided free of charge - very good indeed. The riding experience is good - smooth power delivery and good response to the brake sensors etc. Changing power levels on the standard handlebar mounted LED display can be a bit tricky on the move though. The lowest power setting is enough to overcome the drag of the motor and provide gentle assistance, giveing just over an hour's riding, depending on the terrain. On higher settings the battery drain is noticeably greater. So for local rides it's perfect, but I've bought another conventional bike for longer trips!”

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Posted 1 year ago

“Great design and easy to install. Battery doesn't last as long as described though.”

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Posted 1 year ago

“I have the bigger battery pack but only get about 8 miles from it.”

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Posted 1 year ago

“Perfect except for the battery (30kms) which I have never been able to do more than 22 to 24 kms with the minimum power... I would have liked to be able to do at least 30kms with minimum power...”

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Posted 1 year ago

“The company was responsive via email to problems I had with my initial computer module. I received replacement parts quickly. The kit comes with very clear instructions and easy installation. Setup was also relatively clear.”

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Posted 1 year ago

“Very nice design!! Sensor is bulky and not so efficient it mooves very easily, should try another at the botom bracket. In the several kits instaled this components fad fail: Control handle bar mount, display failed twice, You did response unfortunately you didn´t send parts to Mexico so I had to bring them from Laredo.”

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Posted 1 year ago

“Makes use of one of my ordinary bikes when I am not using my electric Brompton. Only criticism is that the battery needs to have more range - I now have both types of battery.m”

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Posted 1 year ago

“Very happy with the product and performance of the bike. I have a Brompton & it was not very clear on the website that you need a different Swytch product for this type of bike so initially I ordered the wrong one but once this was established they quickly altered the order. The only problem I found when fitting it - is that the mudguard bracket, which also incorporates the latch when the bike is folded, did not fit on the larger diameter wheel hub spindle & required a 'home-made' alteration which was not ideal.”

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Posted 1 year ago

“I do enjoy my swytch kit adaptation. I get to keep my own bike and enhance it at the same time. The setup might require help if you have no mechanical skills(tools confuse you). Regardless, get one and feel the freedom!”

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Posted 1 year ago

“The axle is too big, they would not assist in anyway to fix the issue. Wanted US TO fix it, can't use the kit. We bought two what a waste. ABSOLUTELY terrible terrible service and misrepresentation.”

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Posted 1 year ago

“Great piece of kit makes cycling a joy. There is a difference in led light display on battery and controller showing how much battery left.”

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Posted 1 year ago

“Easy to fit and professional components, disappointing range (about 15miles). Soon after purchasing a new version brought out with increased range but we are expected to just pay again, no option for a discount to return existing smaller battery set.”

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Posted 1 year ago

“Advice before purchase helped make a suitable choice. Delayed delivery was frustrating but the equipment fitted well.”

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Posted 1 year ago

“The system works well but would appreciate a better online shop for accessories. I wanted a better controller and received a different one but not the one I thought. This was due to the website not being clear. It is also ashame that you can't charge the batteries with a simple phone charger cable.”

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Posted 1 year ago

“Total game changer for my work commute. So much fun - I now look forward to going to the office. Only reason it's 4 stars not 5 is that the LED screen and the battery don't show consistent power levels. LED often shows battery is low/dead when the pack shows at least 3 bars remaining... Weird and on one ride it led to the power cutting off...? But that might be an early syncing issue.”

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Posted 1 year ago

“Easy to set up and makes my commute a dream now. Had a small issue and got quick and prompt replies from customer service who sent me out spare parts. Would absolutely recommend to anybody interested in converting their bike. Only room for improvement in my eyes is battery capacity especially on cold days I find the range reduces a bit even if I am managing the power and when the battery dies die the bike definitely feels heavier to cycle when not under power, though it is still absolutely manageable”

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Posted 1 year ago

“I am a 60 yo women and I was able to fit the kit. So it is pretty easy to do. The only down side is that the magnetic disc does not fit properly on my pedal axle and get out of line easily as it is wobbly. I will try to have it glued in place for the next season. I was told that it was near impossible to change that part on the bike for one that would fit. Other thing that happened while climbing a hill, the front wheel kind of blocked suddenly. Not sure what was the issue there, I thought that if the battery was dead I would have been still able to ride the bike normally. So I had to walk with the bike up the hill. If this is caused by battery being dead, maybe it could warn us in advance.”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,632 reviews