Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,639 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to install with a minimum of tools and skills. The instructions were clear and detailed. The bike rides like a charm; plenty of power and smooth uptake. And to boot, I get to ride a bike I am familiar with - my Giant step through bike!”

Helpful Report

Posted 1 year ago

“Smooth integration. Smooth ride. I purchased the extra juice battery pack for longer bike rides and the LCD screen. Straight forward integration with only basic bike tools required. Although it took me longer than 1 hour to incorporate, the parts provided were well labeled and instructions were clear. The lengthy install was due to my own bike and having to remove parts to swap the original wheel with the Swytch Wheel. The performance of the bike wheel is pretty nice, it works very well on flat terrain and can take me up most hills without a problem. I do believe without the LCD screen, you are unable to change power levels which I think is required to go up higher grade hills. I have a LCD screen and can change power levels which gets me up higher incline hills. As for the power levels, the 5 really don’t matter too much on single speed bikes on flat grade since I cannot fully take advantage of a bike gear + pedal assist. I usually stop seeing a difference on flat inclines at power level 3. If I had a multi-speed bike, I believe I could see a difference with level 5. But I don’t think this issue is a problem with Swytch - don’t let that persuade you away. The extra juice battery pack I got I felt like was a good investment and peace of mind when biking further than you typically do. I haven’t been able to bike far enough to know the real limit. But I’ve been able to make 10 - 12 mile trips with ease and be able take a few higher incline hills. I hope the battery capacity does not lower as time goes on and I can continue to ride at length but I will only find out as time goes on. I noticed that without the LCD screen, I was unable to unlock the full potential of the system; features such as: different power levels, monitor battery level, and disabling speed governor. It’s worthy investment so pick it up when you can. Right now, after receiving my bike wheel order, I am unable to make additional purchases from the website. I was lucky to invest in purchasing accessories when I was putting together my kit online. They seem to not be permitting accessory purchases right now. Make sure you buy them when you purchase your bike kit. Lastly, the Swytch Bike system uses parts that seem to follow a standard across all electric bikes such as the electrical wires. However, you cannot purchase after-market accessories such as a throttle or LCD screen on Amazon. Some “light” investigation online from others have mentioned they believe that Swytch “crossed the wires” in their proprietary parts so you can’t plug in 3rd party accessories and expect them to work. Swytch seems to want to move towards a “closed source” system but won’t allow you to purchase accessories after you have received your kit online nor purchase any after market parts on Amazon so you are stuck. I’m sure most users including their own employees believe in the ability to maintain and self-repair their own bikes and electronics but it does not seem that Swytch allows you to purchase 3rd party accessories but rather buy their “official” accessories that are rebranded generic parts made to work with their system. We’ve seen issues with companies trying to lock down systems that are very generic to begin with and I believe it just limits their reach. You could argue that it helps them control the quality of the product; I think you should leave that to the customer to decide if they want to expand their system. Overall, I’m happy with my bike kit. It was a great investment after 5 months. I’m disappointed by the initial understanding that the system is “closed source” and I cannot buy after-market accessories.”

Helpful Report

Posted 1 year ago

“Conversion was rather seamless and easy. Instructions for the main kit were clear enough. One thing to improve might be about the additional accessories. While buying them, make sure your bike is compatible with them. Their installation instructions are a bit vague as well. The only downside of using a Swytched bike might be the additional set of cables running around but now I have a very nice e-bike that does not show off, which is a great asset if you live in the Netherlands. It is very fun to ride now for my daily commute to work. Also, when the battery is not installed, it is just an ordinary bike again. Overall, I am glad I made this purchase.”

Swytch Bike 5 star review on 31st July 2023

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Posted 1 year ago

“Made my already fantastic Brompton M3 bike an even better commuter bike!”

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Posted 1 year ago

“I think the price is ok. Nothing is cheep today. The delivery time is very long.”

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Posted 1 year ago

“Overall kit was well laid out. Customer service folks were very nice though it would often take a few days for a reply to a question. Had to file down the bolt on the front wheel to fit the bike but it was pretty easy and the videos were helpful. Bike with pedal assist works really well. Overall glad I purchased”

Helpful Report

Posted 1 year ago

“I retrofitted my old (early 1990's) Bianchi Volpe (hybrid) with a Swytch kit about 4 months ago. It was easy to install - took maybe an hour? 250 miles city riding so far and I love it. My knees aren't what they used to be, and I'd mostly stopped biking around town due to aches and pains & the abundance of hills. I wanted something that would let me keep using my beloved old bike, but provide enough kick to take the curse off the hills around me. Initially concerned that the Swytch would be under-powered (250W motor) & a front hub motor, which seemed less beefy than the other options out there. What I found is that this actually works perfectly well - gives me all the boost I need to get up hills with a normal amount of peddling, and let me do straight runs at near top speed. Looking back on it I spent way too much obsessing over which wattage motor / type drive to use. This has been a perfect solution. Being able to take the battery with me is also very nice - one less thing to worry about being stolen. The various components that get installed on the bike feel very solid & well made. If you're looking for something simple, light weight, relatively inexpensive, well made, and that will give you enough power to help push you along at a level that feels like biking when you were 20 years younger this is a great option. I added the throttle to my order. It's been worth it - allows me to power up when I'm fiddling with toe clips, or other odd moments when I need to keep moving without peddling.”

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Posted 1 year ago

“Excellent product, great value, easy to install and most importantly serves me well.”

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Posted 1 year ago

“I love my converted bike. I was able to install the kit myself ( I'm not a bike mechanic, but a 70 year- old grandma). I love that my bike weighs only 1.5kg more than before. It is awesome to ride and I can still ride home if I run out of battery somewhere. I would give it 5 stars if it hadn't taken almost a year to get here. But being patient paid off. This kit is awesome!”

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Posted 1 year ago

“I smile ear to ear feeling the mysterious power that has converted my existing and beloved bike to an ebike. It is truly amazing that for a fraction of the price of a standard ebike, I can receive a Swytch kit and empower my bike myself. Riding is such a joy again, and hills are no longer a drag on the journey.”

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Posted 1 year ago

“I had a 6 month wait. Wrong connection for battery charger. Took two goes to get correct dongle. Found the brake sensors were not needed and interfered with the sensor. Best to turn the power on and off when needed otherwise use too much power. After sorting out all the problems have been using my Switch bike for 3 months now without any problems and am very happy with it as I only use for steep hills and then switch off. Therefore I can do around 40 or more miles that way.”

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Posted 1 year ago

“i like it overall, definitely recommend the bigger battery version though. Its lightweight and was pretty easy to install. its a lot of fun and I'm really glad I got it.”

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Posted 1 year ago

“The kit is working perfectly except one point : the display device indicates 1 led ON although 3 leds are still ON on the battery . Worse : the motor is not working at all, when the led on the display device is flashing, although 3 leds are still ON on the battery.”

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Posted 1 year ago

“I absolutely LOVE my Swytch kit. It surpassed all expectations, and transformed my ride from a bike I loved to ride to a bike that I can't wait to ride again. Installation was simple, straightforward, and quick (it took me about 45 minutes). I have ordered another kit for another bike and some additional power packs. Highly recommend!”

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Posted 1 year ago

“Great for my knees! I have arthritis in knees/back and also had a quadruple bypass. Swytch allows me to keep riding my bike towards my exercise goals.”

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Posted 1 year ago

“easy to install and use, however, sometimes the sensor gets moved and prevents contact and power to the motor. This has given an old cycle a new lease of life as an eBike.”

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Posted 1 year ago

“I love my Switch converted bicycle! Due to supply chain issues, took a year to receive all components and many email to follow up for status. The (AI) customer service eventually reaches humans, but took longer than I expected. I put most of the Kit together, then paid to have the tube, tire and brakes installed properly. The battery lasts less than 20 miles, which leaves me pedaling without ease too soon. Overall, I highly recommend this product to friends and family! I find that my bike is very difficult to pedal as a regular bike, even with the monitor off and battery pack removed. Pedaling is way more arduous and slower. I rode 35 miles and two packs (I purchased a second back-up battery pack) didn’t last 25 miles. Is there a remedy?”

Swytch Bike 4 star review on 30th July 2023

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Posted 1 year ago

“Your Testimonial: I found the instructions for fitting the crank sensor a bit vague and it clearly needs a better designed spacer for the mount. I have the larger battery but the range seems to be quite a bit shorter than is claimed. Otherwise it works well.”

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Posted 1 year ago

“Great product, lightweight , reliable and easy to fit..”

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Posted 1 year ago

“Works brilliantly! More powerful than my e-hybrid and I get to keep riding my 22 year old, much loved Cannondale!”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,639 reviews