Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

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“I am loving the bike with switch but am frustrated how quickly my battery is beginning to fade…I think I got mine over a year ago… What are my options? Thanks Hugo”

Helpful Report

Posted 2 months ago

“Added this to my Trek 400 hybrid and it does what is needed for my wife who really didn't like hills. Even at the lowest power, it works great for those gradual, but long uphill inclines. The only downside is that the battery weight on the handlebars does make the handling a lot different, plus the added weight is never a plus. Still like it a lot and far less costly than a new electric bike.”

Helpful Report

Posted 2 months ago

“Solid product well designed solution which has proven 97% reliable over the past session of around 1000 km. Ordering times for accessories etc could still be improved as this is one of the more premium & costly electric bicycle conversion kits on the market.”

Helpful Report

Posted 2 months ago

“I already had an ebike for two years but found it pretty heavy at about 60 lbs. so wanted to see if this system was better. At one third of the cost and putting it on my lightweight urban bike I am now going to sell my first ebike. Positives: the assembly was pretty straightforward and it all worked right away. The sensor is very sensitive. I was concerned that maybe I should have gone with the throttle like on my other ebike but I don't need it. The combination of light weight and sensitivity works great. It is very fast and powerful. Negatives: installing the front wheel was tricky. It was a very tight fit. The sensor parts seem very flimsy. I am concerned about how long that unit will last. My next concern is about theft. Having just had another bike stolen I am worried about how easy it would be to steal the battery. I know I can open the three velcro straps and unplug it, but if I am just in a shop for five minutes I don't think I would do that. I have added black masking tape as a deterrent. The electrical wiring was long so I ended up with loops which does not look that elegant. These negatives are all pretty minor. Overall I am extremely pleased with the assembly and how it all works. So much so that I choose it over my existing ebike. All the usual positives apply as with any other ebike: I ride a bike more, use a car less. It flattens out hills and makes riding a bike so much fun.”

Helpful Report

Posted 2 months ago

“A fairly good enough experience. Customer service was a little slow and uncommunicative at times, but did eventually solve the problems I had. I would say that the ebike conversion kit seems a little expensive for something that's supposed to be affordable, but still cheaper than a new ebike. Delivery was on time.”

Helpful Report

Posted 2 months ago

“* Simplicity * Motor is silent * Assembly is very easy * Transition of power is very smooth * Customer service is very good * Delivery was as described * Price is a little bit high”

Helpful Report

Posted 2 months ago

“The kit worked first time. As a 77 year old I was aware that I was not using my Brompton as much as I used to. Having an electric motor to assist hill-climbing and longer rides has encouraged me to use the bike more. On the down-side, I was disappointed with what I perceive to be the poor quality of the multi-pin connectors. I should say that before retiring I was for over 30 years an experimental scientist (who designed novel electronic equipment) with experience of how penny-pinching on connectors can get one into trouble. I wonder if Swytch has changed its connector supplier recently. If the connectors fail I will expect free replacements.”

Helpful Report

Posted 2 months ago

“I like that I can take the battery of for easy charging and can move the kit to a new bike if I want to. Since adding the kit I have cycled much more than I was doing before. I do wish that I had received paper instructions for set up, it would have made things easier.”

Helpful Report

Posted 2 months ago

“Really good kit (flatten out hills) and simple to fit. The sensor can be a bit tricky if the bike frame is particularly thick.”

Helpful Report

Posted 2 months ago

“I love it. It's so quick to respond when you start pedalling and really takes the effort out of climbing steep hills.”

Helpful Report

Posted 2 months ago

“the swytch conversion for this two wheeler: a 1985 panasonic 21 speed, with 27 inch wheels, was completed maybe 9 months after placing the order. very long lead time to get the kit, including a few delay notifications. it appears that components were shipped in two packages from different supply centers. the pricing seamed to be fair given any other alternatives for an on-line order of chinese components for a diy build. not knowing the cable lengths required and the exact battery placement, the longer cable length was selected. however, the cable for the on/off and speed selector to be located on the handlebars, was about 6 inches short to make a neat and tidy install on this bike. the battery was mounted on a third party front fork package carrier while the cabling was packages into a third party gear bag to adhere to the bike frame. The power wheel replacing the front wheel is only 250 watts on this build. it does provide a medium boost for uphill riding and with the control system, is only powered when the pedal crank is rotating forward. so when coasting, the front wheel actually induces drag and slows the bike down quicker than a non powered front wheel. the bike tires were upgraded from a width of 1.75 inch (4.45 cm) to 1.95 inch (4.95 cm), providing better tread for smooth and rough road surfaces. this bike has a three gear crank, and the swytch boost is proportional to the crank rotation, there is a "learning curve" to understand and realize the "boost" effect during varying grades surfaces of roads and trails using the three gear selections. one issue that was not really understood when placing the order for the kit, the kick stand mounded astern of the crank had to be replaced because of interference with the kit supplied crank sensor. kick stand was replaced with with a rear frame mount unit. spend an additional $100 to complete this build: new tires, rack, cable pack and kick stand. over all, a reasonable kit to upgrade this older bike.”

Helpful Report

Posted 2 months ago

“6 months waiting time for anything is too much. The button on the battery needs a sign that it is an on/off button. The electric motor starts working again at 19km/h-ish after switching off when reaching max speed.Not convenient.Need faster response. Other than that, it's ok.”

Helpful Report

Posted 2 months ago

“I bought the Swytch kit Air for my Brompton and am very happy. The autonomy is inline or better than indicated. The system is very powerful and I rarely you more than level 2 out of 5 of assistance. It is not ideal for the Brompton as when you fold it it is either on the outside or you have to increase the angle of the folding mechanism, in short it takes more space. It would have been great to add a USB-C port for charging the battery and to use it as a power bank for other devices.”

Helpful Report

Posted 2 months ago

“Ik heb een kit besteld in april met leverdatum eind augustus. Jammer genoeg schuift de datum steeds op en krijg ik geen degelijk antwoord van de klantendienst. De levering is al 3x uitgesteld. Ik krijg geen antwoord op de vraag voor een refund. De antwoorden van de klantendienst lijken eerder AI gegenereerd, zonder concrete info.”

Helpful Report

Posted 2 months ago

“I would like to start by saying I like this product. The extensive delivery delays not withstanding The kit was well packaged and most items were labelled and easy to identify. Unfortunately there was no instructions booklet in the box and my phone had issues with the qr codes of the installation videos. Removing and refitting the tyre was easy with a couple of tyre levers. Fitting the new motor wheel was also straightforward. Battery mount is velcro and the leads are colour coded. Fitting the pedal sensor was a challenge but this was down to the shape of the frame (Carrera crossfire 3). A quick search on YouTube showed me how to change kph to mph and how to enter the menu on the display. I haven't done a distance test yet but ad it's the Go+ it should be ample for my commute to work.”

Helpful Report

Posted 2 months ago

“It took months to receive my unit and I was unaware I needed an extended harness so I still haven’t been able to try it out.”

Helpful Report

Posted 2 months ago

“We love our Switch! Customer service is wonderful. The price made it affordable plus I use my bike. Delivery was not a problem at all. I have not had to return anything! My son installed the go in no time at all. The ride is smooth and effortless. Thanks!”

Helpful Report

Posted 2 months ago

“Customer service =good Price=good Delivery =good Easy to put together. Negative, not smooth from one gear to another.”

Helpful Report

Posted 2 months ago

“The kit was fairly easy to mount in the bike. The pedal sensor seems a bit flimsy especially the magnetic pickup. The directions for the “Air” kit wiring and hookups do not match the “Go” battery wires and connections. The wire management suggestions were no existent so I just used the included zip ties as needed. I do not know if they are all in the best place in the long run. My initial test run of less than a mile was successful and the kit had plenty of power on level 1. I think this is a good kit to try an e-bike experience to see if you like power biking.”

Helpful Report

Posted 2 months ago

“The order came with everything that was needed. I purchased the universal fit that attaches to the pedal. With a little engineering, we got it to work properly. I am very pleased with the product. I have a new desire to get out on my bike and take on bigger challenges now that I have the Swytch. I highly recommend this product. It took about 9 months from purchase to delivery. I live in the US. That is why I gave it 4 stars. It took longer to build and deliver than expected.”

Helpful Report

Posted 2 months ago

Swytch Bike is rated 4.1 based on 1,625 reviews