Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,650 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 24th May 2024

Bill Inskip

684

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm still getting used to it. Not sure i'm using the throttle properly and it sometimes it doesn't keep going when on the throttle only.”

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Posted 7 months ago

“On a full charge the bike works well, however as it runs down it doesn't provide much assistance. I also had to file down the motor wheel axel in order to fit with my bike's fork. I also need to order a second pedal sensor as the one I had ordered didn't fit my bike - user error on my part for not knowing, however the order process could have made this clearer. Other than that, the Swytch kit works very well once setup”

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Posted 7 months ago

“I’ve not had it fitted yet . On crutches for at least another month . When I’m mobile , I’ll get it sorted . If it’s like my other one , I’ll have no worries . 👍.”

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Posted 7 months ago

“Excellent once I got it working. A few compatibility issues with the pedal sensor (and removing the pedal was interesting) but the help team sorted me out and I’m v v impressed.”

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Posted 7 months ago

“Happy with product, had to but extension lead for throttle as by using brompton block accessory which mounts lower down ....meaning further travel for lead to throttle hence the need for extension. Why don't swytch include this with brompton block orders?? That's my only gripe. Good kit and not too difficult to fit.”

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Posted 7 months ago

“The actual kit and conversion has been very easy and it functions very well. Problem with a battery failing which Swytch replaced, even though out of warranty. Only reservation relates to cabling durability and some need for care over pedal pick-up, which can go out of adjustment fairly easily. Very good service and value for money!”

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Posted 7 months ago

“I thing the motor could be a bit stronger for the brompton.”

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Posted 7 months ago

“Aside from the long wait to get my kit upgrade, it's all pretty good. New battery set was easy and works great.”

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Posted 7 months ago

“Easy installation, front hub is suprizingly light. however I ordered the larger battery and my wife could not swing her leg over it. So I moved it to the front basket. The manufactior shoud consider offering a raer rack mounted battery. My biggest complaint was the shipping time! THREE months!~I honestly thought I had been scammed! However, once shipped the lead time was resonable.”

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Posted 7 months ago

“We are testing the bike with your Swytch at the moment. Functions and results are very different when comparing with Qwick or Pendix. With your Swytch one only has to move the pedal without force to get forward. The speed can move up to 25km/hr. It is a choice of course. It has been difficult to arrange the cables. Can we use the existing battery to power the lights?”

Helpful Report

Posted 7 months ago

“I am very pleased with the product. I was frustrated by shipping delays even after I had chosen the longest wait for delivery.”

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Posted 7 months ago

“The product is outstanding . Swytch transformed my lightweight mountain bike into a long distance machine without the weight and clumsiness of other ev bikes on the market. The customer service is immediately responsive. However, the shipping and delivery times are abysmal…almost comically horrible. 11 months for one kit, 8 months waiting time for another. My friends love my Swytch but no one will order one because they don’t want to wait almost a year to buy a ev bike. How is it that I can buy parts for my historic car from London and they arrive in the USA in a week but it takes Swytch almost a year to ship kits to me?”

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Posted 7 months ago

“I just received the Swytch GO+ kit. Very easy to install and the performance is first rate. Had a bit of difficulty finding a mounting place on my tandem as the frame triangles are too small for the larger battery. I guess if I had ordered the longer cable I could have mounted the battery in the stoker triangle. I ended up mounting it on my front rack, so far, very pleased.”

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Posted 7 months ago

“The kit is great.....your ordering procedure is terrible....I had to repurchase the longer wiring harness....I would have purchased the better handle bar control if I knew it was available....I own 2 kits....thanks, John”

Helpful Report

Posted 7 months ago

“Arrived on time. Quality product. Good instructions. Routing cables took some thought but got there in the end. There were two uncapped cables which needed sealing off. Otherwise working very well. More powerful than my last Carrera rear wheel drive e-bike. Prefer swytch front wheel drive . Feels more controlled.”

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Posted 7 months ago

“Price good, good communications about delivery. Only issue was that it would not fit on the bike I planned to put it on. Had to replace the the pedal sensor for the alternative bike but this was sorted quickly.”

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Posted 7 months ago

“I’m happy on the whole. I have a Cube Hyde pro 2020 and fitting the pedal sensor was a problem. I have it working but have damaged the pedal sensor in the process. Yes the kit is pretty universal, but each bike has its own issues that need consideration. Rides well , I use it for my commute to work and look forward to the ride each day. My only reservation is the pedal sensor system.”

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Posted 7 months ago

“Es mi segundo kit. lo que más me gusta es que es fácil de instalar y fácil de poner y quitar la batería, ligero y discreto con y sin batería. El precio es un poco más alto de lo que me gustaría pero con paciencia esperando el envío más barato tampoco es exagerado.”

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Posted 7 months ago

“Want to give 4.7 star - kit easy to assemble works a treat on my Trek mountain bike. Loses .3 marks because two unused leads (throttle and brake sensors) are uncapped and open to elements- will improvise fix.”

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Posted 7 months ago

“Soddisfatto del mio kit. Funziona bene ed è stato abbastanza semplice da montare, alcuni problemi nell'attaccare il sensore del pedale al telaio della bici”

Helpful Report

Posted 7 months ago

Swytch Bike is rated 4.1 based on 1,650 reviews