Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,632 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good kit, very pleased with it. The only problem encountered was with attaching the sensor to the frame so it actually worked. Advice from the help desk was no more helpful than actually what was printed in the manual.”

Helpful Report

Posted 11 months ago

“Resolved faulty part problem, but 4 not 5 star because failed to send the part when promised forcing me to update support ticket asking why I hadn't got the replacement part I was promised. Luckily, once prompted it was actually sent at the second time of asking and resolved the issue!”

Helpful Report

Posted 11 months ago

“Hallo, obwohl mehrere Anschlüsse vorhanden sind, konnte kein Adapter für die Fahrradbeleuchtung (vorher Dynamo, Rad vorn) geliefert werden. Ich muss eine Powerbank extra mitnehmen, das ist wirklich sehr schade. Mit freundlichen Grüßen”

Helpful Report

Posted 11 months ago

“I wish I'd bought a bigger battery. I have to get up a hill on my way home the reason why I bought it and it drains it quickly. Also the battery states 1 thing and the display states another. They don't match up. Otherwise was easy to fit and great on the flat.”

Helpful Report

Posted 11 months ago

“Disappointed with how long the swytch bike took to be initially delivered. Over 6 months with swytch having my money and delivery date changing several times. V frustrating. Battery life not as long as hoped only does 25 k max.”

Helpful Report

Posted 11 months ago

“The device is excellent. It's easy to install and features an appealing design. However, I'm not awarding it five stars because its battery life falls significantly short of expectations, especially given its high price point. I hope to see improvements in this area.”

Helpful Report

Posted 11 months ago

“Im using a 30 year old bike again!! works great, fast and easy to use and enjoy!”

Helpful Report

Posted 11 months ago

“easy to fit; looks good; the only issue is the limited range - which is expected given the small size of the battery”

Helpful Report

Posted 11 months ago

“No need to worry about the wind or inclines when thinking about a ride. A great aid to exercise without eliminating effort.”

Helpful Report

Posted 11 months ago

“Great product, compact, and easy to instal. Great if you love the bike you have and want to make it electric.”

Helpful Report

Posted 11 months ago

“The kit was delivered 8 months after order. Customer service provided fast a new handle bar display. Fun to ride your favorite bike effortless. Go for battery with good capacity!”

Helpful Report

Posted 11 months ago

“The kit was easy to fit and gives that little assistance I needed on hills. However after a year of use the battery performance is declining, on both the original smaller battery and the larger one I purchased 6 months ago. I hope that the deterioration does not continue to decline as fast as it seems to have done recently. Perhaps warmer weather will help. The pedal assist function is clumsy to turn on and off and dangerous to operate whilst riding. I only need assistance on hills which makes the operation of the assist function rather difficult. Luckily I purchased a hand throttle (illegal) which means I can add as much assist as I want, instantly.”

Helpful Report

Posted 11 months ago

“Il mio kit con qualche accessorio è con batteria piccola 15km dichiarati ma ne percorro meno, funziona bene tutto sommato, la batteria maggiorata sarebbe ideale ma costava troppo il tutto. Il montaggio è stato facile, anche le guide che offrite sul sito sono chiare. La consiglierei solo con batteria maggiorata,.”

Helpful Report

Posted 11 months ago

“I’m very happy with my Swytch. My only disappointment is the lower range on the new smaller batteries (over 1st iteration). I know I can order a spare but that’s expensive and another something to carry.”

Helpful Report

Posted 11 months ago

“Long wait for lower price, but worth it. Motor has surprising maximum power, however switching between power levels (handlebar control) is tricky. But you adapt. Good fun, and you always know it will help you home.”

Helpful Report

Posted 11 months ago

“Lack of customer service regarding my battery”

Helpful Report

Posted 11 months ago

“I love being able to ride my bike again, I couldn't anymore because of my knees. It was easy to set up, but it took forever to get it delivered, almost twice as long as they said, I think it was three months. I wish it had a stronger motor, I found it wasn't strong enough to get up some of the hills. And there's a trail I was really hoping I could use now, but there is sand in a lot of places on it and it's not strong enough to go through it. So it depends where you want to ride, city streets will be fine not not too many other places.”

Helpful Report

Posted 1 year ago

“I bought a Swytch kit early on. It was great for a while but then the battery stopped working. I eventually got a replacement battery 16months ago. This week it is completely dead. I contacted the company and they sent me instructions on how to check that everything was connected inside the cover.. Everything was in place but the battery was dead. I have probably done under 300 miles on it, if that. I think it’s a hugely expensive kit and I have lost faith in the product (and company) despite recommending it to friends and neighbours many of whom have bought kits. I won’t be recommending it any more and a couple of people I know have also had problems.”

Helpful Report

Posted 1 year ago

“Great modification and my wife is enjoying it as well. I had some issues getting the magnet on the crank to line up properly and made some modifications on my own. I would suggest you pack some shims in your kit. however all is well and we are happy to not have to buy another bike. We love our Bromptons and this is now an excellent upgrade.”

Helpful Report

Posted 1 year ago

“Absolutely fantastic. A hill climbing game changer! The removable and portable battery was a key purchase usp with so many of our bikes having been stolen... Only downside has been some of the installation instructions which were tortuous to say the least, and the (notified) 4 months wait for delivery. Swytch makes cycling easy, fun, freeing and punchy. Love it!”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,632 reviews