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Swytch Bike Reviews

4.1 Rating 1,625 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,625 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 4 star review on 2nd October 2024
Practical SoCal Biker
Swytch Bike 4 star review on 14th September 2024
David
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 3rd September 2024
Jere
Swytch Bike 5 star review on 13th August 2024
Anonymous
Swytch Bike 4 star review on 24th May 2024
Guy Verbanck
Swytch Bike 4 star review on 21st May 2024
Vin Springer
689
Anonymous
Anonymous  // 01/01/2019
Great service. Instructions easy to follow.
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Posted 3 years ago
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Posted 3 years ago
Used to commute and so far so good! On the maximum assistance setting when used for around 10 minutes (2 miles) the charging time to full takes around 35 minutes. It would be great to have some type of more durable cover for the battery contact points as the cover is now becoming frayed. Something like a clip-on hard plastic cover would work a treat! :)
Helpful Report
Posted 3 years ago
Used to commute and so far so good! On the maximum assistance setting when used for around 10 minutes (2 miles) the charging time to full takes around 35 minutes. It would be great to have some type of more durable cover for the battery contact points as the cover is now becoming frayed. Something like a clip-on hard plastic cover would work a treat! :)
Helpful Report
Posted 3 years ago
Living in the Peak District is a privilege but it also presents significant cycling challenges when you find your not as fit as you used to be at 53 years old! Thankfully, Swytch’s excellent universal bike conversion kit now allows me to enjoy areas of Derbyshire that i could not otherwise reach or enjoy on my existing bike. High quality, robust and easy to install, I was able to cycle away with perfectly regulated and smooth power assistance within 30 minutes. Thoroughly recommended. You will enjoy and reap the benefits.
Swytch Bike 5 star review on 6th November 2021 Swytch Bike 5 star review on 6th November 2021
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Posted 3 years ago
Living in the Peak District is a privilege but it also presents significant cycling challenges when you find your not as fit as you used to be at 53 years old! Thankfully, Swytch’s excellent universal bike conversion kit now allows me to enjoy areas of Derbyshire that i could not otherwise reach or enjoy on my existing bike. High quality, robust and easy to install, I was able to cycle away with perfectly regulated and smooth power assistance within 30 minutes. Thoroughly recommended. You will enjoy and reap the benefits.
Swytch Bike 5 star review on 6th November 2021
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Posted 3 years ago
We live half way up a hill and my wife couldn't get up the hill before, but she wasn't keen to get an e-bike. However, since I bought her the swytch bike kit we have a newfound freedom, being able to ride from our front door. She is now completely converted. If you ride in hilly areas then I recommend buying the throttle to give hands-free control of the power. Otherwise, taking a hand off the handlebars to adjust the power when you are going slowly up a hill can be a bit wobbly, especially on bridle paths.
Swytch Bike 5 star review on 31st October 2021
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Posted 3 years ago
Slow delivery but when kits arrived I soon had them fitted to our much loved Dawes and Claude Butler bikes. They both worked perfectly first time and we are very pleased with the quality of the kits and the performance.
Swytch Bike 5 star review on 24th October 2021
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Posted 3 years ago
It was very easy to turn a normal bike into an electric one. I have long covid and cycling my bike has been quite difficult recently so my husband came up with the idea of converting my bike. Since I have had the swytch bike, riding my bike has become a pleasure again as I am no longer struggling to go up hills. I would recommend it to anyone as the service, delivery and fitting has been incredibly easy. It is so nice to ride my bike and not feel that I am going to struggle to keep up with my husband!!
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Posted 3 years ago
It was very easy to turn a normal bike into an electric one. I have long covid and cycling my bike has been quite difficult recently so my husband came up with the idea of converting my bike. Since I have had the swytch bike, riding my bike has become a pleasure again as I am no longer struggling to go up hills. I would recommend it to anyone as the service, delivery and fitting has been incredibly easy. It is so nice to ride my bike and not feel that I am going to struggle to keep up with my husband!!
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Posted 3 years ago
I've heard so many good things about Swytch from other users and am really impressed with the quality and technology. My conversion was a bit more tricky than it should have been, but then I am converting a 1939 bicycle - it was never going to be straightforward! Really pleased with the performance and the kit in general - and customer support has been great.
Swytch Bike 5 star review on 14th October 2021 Swytch Bike 5 star review on 14th October 2021
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Posted 3 years ago
I've heard so many good things about Swytch from other users and am really impressed with the quality and technology. My conversion was a bit more tricky than it should have been, but then I am converting a 1939 bicycle - it was never going to be straightforward! Really pleased with the performance and the kit in general - and customer support has been great.
Swytch Bike 5 star review on 14th October 2021
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Posted 3 years ago
Swytch Universal Pro Kit I ordered my Switch Bike Universal Pro Kit in February 2021 in advance through its website where I purchased it at discounted rate 40 percent off the original price. Although it was a long wait for my Swytch Bike Universal Pro Kit. The Swytch Bike Universal Pro Kit arrived in early June 2021. Everything arrived in a well packaged box . I followed the instructions fitted the new wheel, sensor and handle bar mount. The installation was mostly straight forward apart from the sensor which fits to the pedal took a bit of time to get in the correct position. In use it is excellent at boosting acceleration from a standstill. It drops away seamlessly when speeds goes above 15 mph and surges back when speeds drop as when encountering a hill. The performance so far is good, time will tell how it performs long term. Registering the warranty took longer. The warranty check in could have been soomther, they should have definitely put examples of all six pictures and the video required at the start of the process.
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Posted 3 years ago
Swytchbike kits are great! We have three of them. As a 74 yr old with back issues, Swytchbike is the only way a can achieve e-bikes that can safely lift onto a bike rack. We transport our Switchbikes all over San Diego county and beyond to take advantage of the many scenic paths and trails. The added power has compensated for my back/leg strength issues and greatly expanded the “rides” that we can safely accomplish. An added benefit is that you don’t need a $600-$700 bike rack to transport them.
Swytch Bike 5 star review on 5th October 2021
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Posted 3 years ago
Swytchbike kits are great! We have three of them. As a 74 yr old with back issues, Swytchbike is the only way a can achieve e-bikes that can safely lift onto a bike rack. We transport our Switchbikes all over San Diego county and beyond to take advantage of the many scenic paths and trails. The added power has compensated for my back/leg strength issues and greatly expanded the “rides” that we can safely accomplish. An added benefit is that you don’t need a $600-$700 bike rack to transport them.
Swytch Bike 5 star review on 5th October 2021
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Posted 3 years ago
Slight downside of delivery delay, but having now had my Swytch ebike since December 2020, I have not looked back! I have been cycling to work for the past 12 months and Swytch ebike has made the 14 mile round trip a lot quicker. The battery is excellent and even the lowest power setting helps with the steep hills between East and North London, meaning I don’t arrive to work in a sweaty mess! Thanks Swytch you have reinvigorated my live of cycling!
Swytch Bike 5 star review on 20th September 2021
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Posted 3 years ago
My partner wanted to smooth out the hills where we are on the edge of the Peak District, but didn't want to change her bike. Then we came across Swytch Bike online. I'll cut to the chase, this is an excellent e-bike conversion solution. Simple to install, easy to operate, and put quite simply, it does the job brilliantly. We ordered the Swytch kit through one of the 'pre-order' campaigns in April 2021. Delivery took a couple of weeks longer than expected, arriving mid-July 2021. Understandable given the current global disruption, and comms were great, so we always knew where things were up to. Once the kit had arrived it took 90 mins at most to fit, including mounting the new tyre, fitting the disc rotor, and sorting the wire routing. This was mainly due to the excellent instructions, both included with the kit and available online. With the battery charged up we headed out for a first spin. The style of my partners bike means the battery is quite high up, raising the centre of gravity. This felt a little odd for all of 60 seconds, but nothing after that. Riding the bike, even on the lowest power setting was a joy. The motor kicks in just enough to give that gentle assist. On the higher settings the assistance is far more noticeable, and certainly makes short work of hills, even the 10%-15% gradients we have tried so far. And on the flat with no motor assistance riding is just as easy. Yes, the bike is little heavier, but not noticeably so, and it doesn't cause a problem. We also opted for the 'black' version of the motor and wheel (as an extra), and pleased we did as it matches the bike perfectly, and if it wasn't for the battery you wouldn't really notice any difference I was slightly worried about how easy it would be to change a tube roadside if the wheel needed to be removed, but having had to deal with that now I can safely say there is no issue. Just have a 17mm spanner in your tool kit. In the end, If I could I'd give more than 5 stars, for both product and service.
Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021
Helpful Report
Posted 3 years ago
My partner wanted to smooth out the hills where we are on the edge of the Peak District, but didn't want to change her bike. Then we came across Swytch Bike online. I'll cut to the chase, this is an excellent e-bike conversion solution. Simple to install, easy to operate, and put quite simply, it does the job brilliantly. We ordered the Swytch kit through one of the 'pre-order' campaigns in April 2021. Delivery took a couple of weeks longer than expected, arriving mid-July 2021. Understandable given the current global disruption, and comms were great, so we always knew where things were up to. Once the kit had arrived it took 90 mins at most to fit, including mounting the new tyre, fitting the disc rotor, and sorting the wire routing. This was mainly due to the excellent instructions, both included with the kit and available online. With the battery charged up we headed out for a first spin. The style of my partners bike means the battery is quite high up, raising the centre of gravity. This felt a little odd for all of 60 seconds, but nothing after that. Riding the bike, even on the lowest power setting was a joy. The motor kicks in just enough to give that gentle assist. On the higher settings the assistance is far more noticeable, and certainly makes short work of hills, even the 10%-15% gradients we have tried so far. And on the flat with no motor assistance riding is just as easy. Yes, the bike is little heavier, but not noticeably so, and it doesn't cause a problem. We also opted for the 'black' version of the motor and wheel (as an extra), and pleased we did as it matches the bike perfectly, and if it wasn't for the battery you wouldn't really notice any difference I was slightly worried about how easy it would be to change a tube roadside if the wheel needed to be removed, but having had to deal with that now I can safely say there is no issue. Just have a 17mm spanner in your tool kit. In the end, If I could I'd give more than 5 stars, for both product and service.
Swytch Bike 5 star review on 16th September 2021
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Posted 3 years ago
I just love my Swytch bike! I bought it because I have heart and lung problems and haven't been able to ride a bike for years. The install was a wee bit challenging because of the pedal assist disc, but I was able to figure it out on the second try. For my pedal type, I was supposed to attach the arm to the pedal stem; however I removed the teeth on the extra disk and that worked perfectly without the arm. I installed the kit on a 24 inch adult trike and couldn't be happier. If you are in the USA, expect delays on delivery, but it will be well worth the wait. I highly recommend this for anyone who needs a wee bit of help.
Swytch Bike 5 star review on 14th September 2021
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Posted 3 years ago
I just love my Swytch bike! I bought it because I have heart and lung problems and haven't been able to ride a bike for years. The install was a wee bit challenging because of the pedal assist disc, but I was able to figure it out on the second try. For my pedal type, I was supposed to attach the arm to the pedal stem; however I removed the teeth on the extra disk and that worked perfectly without the arm. I installed the kit on a 24 inch adult trike and couldn't be happier. If you are in the USA, expect delays on delivery, but it will be well worth the wait. I highly recommend this for anyone who needs a wee bit of help.
Swytch Bike 5 star review on 14th September 2021
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Posted 3 years ago
Swytch Bike is rated 4.1 based on 1,625 reviews