Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy at all have tried to contact swytch but customer care and support doesnt appear to exist only automated replies and no phone number to physically talk to a person.. The advert says from swytch to convert any bike 🤷‍♀️ I fitted my kit to my ladies pashley bike which has hub breaks I'm now left with a bike that two bike shops have told me is dangerourous to ride and unsafe as I now have no front break which is illegal..I'm confused that swytch has not mentioned this in any of their instructions before you buy.. I'm now left with a worthless expensive piece of kit and a bike that Is not safe to ride plus no support from swytch .. Trying to find a way to maybe have a v clamp fitted and new wheel forks but not sure if the swytch wheel has a rim for this.. Just at a loss with this does anyone know the phone number for swytch please”

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Posted 2 years ago

“Just fitted my Swytch kit, very impressed so far, would like to get a thumb throttle for it now. Plus I have signed up for the next run as I would like to get a kit for my wife's bike, plus one for another beach cruiser I have. Fitting was easy, took my time to make sure it was right and works great.”

Swytch Bike 5 star review on 18th April 2022

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Posted 2 years ago

“I am so unbelievably happy with my Swytch kit. I have health issues that meant that I had started to struggle riding my bike but having the Swytch has massively helped that. Its genuinely a life changer. I didn't need anything fancy just a bit of assistance so I don't have to peddle as much and so that hills were easier and this does just that. The delivery took a little while but they were up front about that and kept me updated along the way. I didn't mind a long wait anyway but in the end it arrived quicker than I had expected so I was very happy. Not to mention the fact that it was so easy to fit, took me and my dad no time at all, honestly the hardest part was attaching the zip ties and i probably could have easily done it on my own. Could not recommend this product and company more.”

Swytch Bike 5 star review on 15th April 2022

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Posted 2 years ago

“Well done, Swytch I’m a 63-year-old guy living in north London. UK. And the part I live in is a hilly place, actual fact Alexandre Palace is one of the highest places in London which is why I brought the Swytch Kit for my bike and that gets me up the hills very well, granted I raise the strength for the steeper hills, but I can cycle up the hills with no bother so pretty good going for me. I have a cheap generic folding bike off the web so had a couple of hiccups fitting the Swytch kit but I put that down to being a cheap non-standard bike, but these were minor and easily corrected, The wheel and wiring fitted perfectly, the peddle assist sensor I had to pack out just a little from the frame so that was no problem the main problem was fitting the battery pack and fixing to the handlebars as it was hitting the handlebar clamp but that was soon fixed by purchasing a cheap handlebar extension off the web that hangs just below my handlebars missing the clamp totally and connected the Battery pack to that! so all fine, in the end, I found other than those two things fitting the whole kit was very easy, I’m not sure how many miles I have done on a charge but have used it several times up some steep hills and have been trying to run the battery down so I can charge it up again, so impressed with that too. All in all, I’m very pleased with the whole Swytch service and product so well recommended.”

Swytch Bike 5 star review on 14th April 2022

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Posted 2 years ago

“I absolutely love my bike, as it's the perfect bodywork with high handlebars that I love, so I was very reluctant to swap it for an electric bike. When I came across 'Swytch' it was a match made in heaven! The battery pack is incredibly small and very easy to take on and off. However, it's enabled my husband to go on many more bike rides together, as he is much fitter than I am and always wants to go further than I do, so adding Swytch to my bike has saved the day!”

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Posted 2 years ago

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Posted 2 years ago

“I fitted a Swytch kit to a spare bike, around a year ago, and haven't used the others since. There is added weight but drag is minimal and certainly worth enduring for some assistance on the way back. Fitting was quick and easy and although I had a problem with the ESC, Swytch support were excellent. Highly recommended, I'm considering getting the new version, based on how well my current kit performs.”

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Posted 2 years ago

“There are other electric kits out there but they don’t compare to swytch kits. Very simple and sophisticated. I’ll recommend every time.”

Swytch Bike 5 star review on 12th April 2022

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Posted 2 years ago

“I have been riding my new Swytch eBike for two weeks now and it's great. The battery lasts longer than expected but I guess it depends on rider weight, terrain and how much power assistance you use. For me (I'm not skinny or super fit), I can ride for two hours and still have some power left. (I'm using the cheaper Eco Kit) I often ride with my 17-year-old son on his racing bike (who is skinny and fit) and now I can keep up with him without breaking into s sweat! The bike feels just as good to ride as before - only a lot lot easier! But should I ever run out of power, it's no problem to ride home using just muscle power. Fitting was straightforward - change the wheel, fit the pedal sensor and the battery to the handlebar, and connect a few cables. Everything I needed was included in the kit. And the support team is very responsive should you have any questions. I only had to contact them about the warranty survey which involves submitting pictures of your kit so they can confirm it's fitted correctly. So if you want to give your bicycle a new lease of life Swytch is a great investment. I might have cycled twice a month before but now I'm looking forward to my ride every other day.”

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Posted 2 years ago

“Easy to fit and works brilliantly, fun to ride”

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Posted 2 years ago

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Posted 2 years ago

“Great improvement 👌”

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Posted 2 years ago

“I was really excited to get my Swytch kit. Sure the delivery was quite delayed but I figure that was out of their control (tho as others have pointed out, the communication around this could have been a bit more proactive). First impressions were that it was a quality bit of kit, and fitting it to my bike was easy. It works well (although there's a bit of a lag between starting to peddle and the assistance kicking in, but you learn to accommodate this). I can see why people like it and for many people I imagine it's ideal (a friend of mine loves his). However, I ride on busy UK roads and only want assistance going up hills, and occasionally on the flat, so want to change the assistance level frequently, and it's design makes this difficult and potentially dangerous. This is because to change the 'assist level' (that is, to change much help it gives you) you have to take one hand off the handlebars (and your eyes off the road) to press buttons on the power pack, which is attached to the bikes handlebars. And these buttons are small, and hidden underneath the waterproof battery cover, so you might have to take several stabs to get the assistance level you want, especially if you're wearing gloves. Not ideal, especially on a bumpy road with traffic all around. The other issue I have with it is having the weight of the battery hung from the handlebars. The bike already has the Swytch electric motor in the hub of the front wheel and with the weight of battery added to it it makes the steering heavy and ponderous, so any manoeuvres become more difficult. This design may be okay for people who never want to change the level of assistance, especially if on a bike that was already heavy and they're going in a straight line on flat surfaces, say people in Holland maybe. But for real life use on UK roads on a light bike, for me at least, it's not good. I want the battery slung low and the controls directly to hand (such as a twist grip changer) so I can keep my hands on the bars and my eyes on the road. Hopefully Swytch will offer these options in the near future”

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Posted 2 years ago

“I love my switch kit, having struggled with an injury for some time it has been getting harder and harder, but now I am finally able to keep up with my wife. It has really opened up using my bike again.”

Swytch Bike 5 star review on 8th February 2022

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Posted 2 years ago

“Our neighbourhood is pretty hilly so there's are plenty of uphill. I'm getting on a bit now, so the Swytch kit certainly takes the sting out of those long, into-the-wind, uphill drags. Easy enough to fit if you plan carefully in advance and preview placement of all parts. If you have a centre-fit disc rotor (as I did), make sure you have a 6-bolt equivalent available.”

Swytch Bike 5 star review on 6th February 2022

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Posted 2 years ago

“15months since my purchase, still really happy with Swytch kit. Given my old 90s Orange bike a new lease on life, made it the perfect companion for a once a week commute 20miles each way. Now I can get to work faster than I could on public transport AND get my exercise in for the day at the same time. Good battery life, smooth acceleration and pedal sensor etc. very easy to fit. Always gets lots of comments and questions from cyclists at the lights!”

Swytch Bike 5 star review on 15th January 2022

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Posted 2 years ago

“I've had my kit since Feb 2020 and it's helped so much due to a lot of hills in my area and now not only can I cycle up hills with ease I ride much further and enjoy cycling a lot more..what I like is the way you can choose assistance levels depending on how much exercise you want to get out if it..I always go on the lowest level untill I have the dreaded hills to climb that I don't dread anymore..Martin”

Swytch Bike 5 star review on 20th December 2021

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Posted 3 years ago

“I'm quite new to the E-Bike world but deceived to delve in when I saw the Swytch Kit at 50%. I have to say I am so happy that I did because this kit is amazing. I leave the car at home and ride my bike (5 mines e/w) because it's just so much fun, and with the power turned up, so effortless. I had read some reviews stating the power delivery could be jerky at times. I have experienced nothing like this. the power is there exactly when you want it and will drive you up to speed that at one point scared me enough to back off. The unit itself is rugged and feels well made. Cannot recommend this enough to anyone out there thinking about getting one. Just go ahead, I promise you will be pleasantly surprised.”

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Posted 3 years ago

“I used the kit to modify my single speed. The wheel size is 700c and has a relatively large gear ratio. I find the bike delivers good acceleration with the pedal assist. Once the bike is up to speed you can defiantly still feel the power giving you an additional boost. The throttle feature is quite useful also. Especially when starting from stationary. I would of liked slightly more power from the bottom of of the throttle but still pretty efficient. The battery pack charging light is quire small and easy to miss when it turns green. Especially when the instructions warn of leaving the battery on charge excessively. The battery pack is also mounted on the handle bars. which adds weight to the turning of the bike. I would of preferred to have the battery mounted in some other position on the frame.”

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Posted 3 years ago

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Posted 3 years ago

Swytch Bike is rated 4.1 based on 1,625 reviews