Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

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“Good product Works very well for short journeys Fitting was complicated by axle not fitting forks Fault with controller was disappointing Fixed by switch quickly but poor communication - did not answer email request for help and no phone advice line”

Helpful Report

Posted 11 months ago

“The Swytch bike delivers! Now I can get to work on my bike in half the time. When an extra part was needed I received it pretty quickly. I think it’s a great value for the price.”

Helpful Report

Posted 11 months ago

“Easy to install. I like the pedal asset and full throttle options. So far I've been loving my Swytch.”

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Posted 11 months ago

“I am a Trade Plate Driver and use my Brompton to get me to and from train stations and vehicle pick-up locations. Adding a Swytch kit has transformed my working day. I now rarely use taxis and can cover 15-20 miles in a day, cruising at 15 mph with only gentle pedalling in top gear. Although I am aged 70, I can manage most hills without having to get off and walk. Although the Swytch kit does increase the weight of the Brompton, I can still manage to carry the bike up and down stairs at station over-bridges and I regularly take the bike on the London Underground. As others have noted, the quoted battery life is very optimistic. It might be achieved on a very smooth, level surface without a head wind, but in practice, I only get 12 miles out of the larger battery pack. (I always carry a spare battery because of the limited range of the Switch). I use the Bro Block for mounting the battery. This places the battery in an ideal position and allows the bike to be folded without removing the battery. Fitting the Swytch kit needs to be done with care. I had to file the crank a fair bit, in order to fit the PAS disc. I also had to trim 2mm from the front fork ends because the drop-out was too deep to accommodate the locking tab of the anti-rotation washers. The small wheels and high tyre pressure required for a Brompton, can make the ride very bumpy and jarring. I found this could make the main connector to the hub motor separate. I fixed this using three cable ties – one around the cable either side of the connector, The third, tying the first two ties together. I highly recommend the Swytch kit, but don’t skimp on the cost - go for the larger battery.”

Helpful Report

Posted 11 months ago

“There is a lot to like about the Swytch kit. It was relatively easy to fit even though I did have to do some filing down of the wheel to get it to fit. When it works it all works great and it certainly encourages me to use my bike more often. The main issues are that because of the hills where I live I don't get anywhere near the maximum distance out of the batters. I should have got the larger one even though none of my journeys are longer that the rated distance for the smaller battery. Also, it is very easy to dislodge the sensor disk that goes around the pedal. Because of the design of the pedal the disk does not fit very well and is easily knocked out of placement meaning that power surges on and off as the pedal is turned or there is no power at all. Having said all that, I have just ordered one of the long distance GoGo battery packs which should help with my distance issue.”

Helpful Report

Posted 11 months ago

“Pomysł z zakupem swych bike był super, mieliśmy 2 rowery dekathlonowskie, serwis pomógł nam dobrać odpowiedni rozmiar zestawu, czas oczekiwania na zestaw został określony przez firmę i wszystko było ok. Montaż zestawu mimo braku polskiej instrukcji był prosty. Pierwsza jazda na rowerach niesamowita, lekkość jazdy, wjeżdżanie na górki bez zmęczenia, było tylko jedno ale przeceniliśmy możliwości baterii i po przejechaniu 20 km wysiadło wspomaganie mężowi ale jechał na najwyższym ustawieniu prędkości, ja tak wysoko nie ustawiałam więc przejechałam 3 km więcej. Czekamy na wiosnę aby dalej testować swycha już na mniejszym ustawieniu prędkości i co tu dużo pisać nie możemy się doczekać. Nigdy nie myślałam ,że będę marzyć o jeździe na rowerze.Jazda super, cena zestawu również same plusy”

Helpful Report

Posted 11 months ago

“If I had known it was going to take as long as it did I would have probably gone to another supplier. When they eventually did arrive (well after the use window that year) the actual kit was really good but by then we had gone through the summer period when the most use would have been.”

Helpful Report

Posted 11 months ago

“Worked in the end, but a long wait to delivery. Pedal sensor fixing to frame does not offer enough flexibility to cater for the frame tube sizes. This is critical as the sensor needs to be exactly and securely fixed to work reliably. Plastic ring of magnets used to trigger the sensor is vulnerable to damage and misalignment.”

Helpful Report

Posted 11 months ago

“Nearly all the parts work greatly,but not the standard control power unit (without display).I couldn't set any lower speed or power,even at the lowest settings it speeds up to more than 30 km/h.Therefore the larger battery gives only 20 km of range because of less power from myself.So I got the OLED display which is very good, but expensive.With this I could set a fitting power step and more range.If you have to pay the full price for the set,maybe its a litte bit high.But the battery format is much better than most of these bottle cage batteries of your competitors”

Helpful Report

Posted 11 months ago

“The Swytch bike kit is very good. Get A To B half time compared without kit. I wish bought extra battery. Very good product. Recommended it”

Helpful Report

Posted 11 months ago

“I'm recovering from having both knees replaced and wanted an e-bike to help in my rehab. This bike has been exactly what I needed to get me back on. I don't believe I would have ridden much at all without the "peddle assist". I can do between 5-10 miles easily on the battery and basically just use the power on hills and inclines. I've not needed to contact the company for any customer service in the 6 months I've had the bike. My husband (not a bike mechanic) was able to set it up after having a local bike shop switch out the wheel. I'm very happy with the bike and have told everyone I know its a great alternative to buying an expensive e-bike. It suits my needs perfectly.”

Helpful Report

Posted 11 months ago

“All ok, I did get a someone with a knowledge of bikes to assemble it for me.”

Helpful Report

Posted 11 months ago

“The kit is very good and enables me to continue using the bike that has been my favourite for many years. Easy to fit and just the right amount of help for my aging legs. All instructions on PDF are thorough and easy to understand. Messages sent via this website do receive helpful attention quite quickly. There are just a few niggle which means that I only give 4 stars. I had to pay upfront in full and wait over 4 months for delivery. UPS delivery is appalling. £700 worth of kit was left on my doorstep while I was away from home. It could easily have been stolen and the loss would be mine. Similarly when I purchased an extra battery, UPS dumped the package on my doorstep without contacting me. There is a problem with the OLED control panel. The power level buttons are too small and difficult to operate while riding. A small bump in the road can send the power level way up or down to zero. I hope that this might be improved.”

Helpful Report

Posted 11 months ago

“It was fairly easy to fit and reassuring that they checked I had done it properly. I was a little disappointed by the range of the battery, but glad that I had bought a kit and a spare battery. I was glad that the kit arrived later than I had been told, so it was not put on my bike I do long rides on, but is used for shopping trips mainly (several miles into town and back up a serious hill!). It would have been very disappointing on the longer-ride bike!”

Helpful Report

Posted 11 months ago

“Im a 65 year and its great getting around London, Happy”

Helpful Report

Posted 11 months ago

“It all works very well. The instructions are reasonably easy to follow but the magnetic disk is a challenge. I certainly would recommend this e-bike conversion kit.”

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Posted 11 months ago

“Delivery of my Swytch kit was within the window - though only just, by one day! The A frame mount I'd ordered wasn't available, so I was offered a seat post mount instead, which works well, though the cable runs are long. (the A frame mount has very recently now arrived, but I'm thinking twice about fitting it as all the previous work will need to be redone). So far no problems with the kit, which seems pretty robust and was generally easy to fit. Customer service was great though, quick responses, extra cables provided free of charge - very good indeed. The riding experience is good - smooth power delivery and good response to the brake sensors etc. Changing power levels on the standard handlebar mounted LED display can be a bit tricky on the move though. The lowest power setting is enough to overcome the drag of the motor and provide gentle assistance, giveing just over an hour's riding, depending on the terrain. On higher settings the battery drain is noticeably greater. So for local rides it's perfect, but I've bought another conventional bike for longer trips!”

Helpful Report

Posted 11 months ago

“Great design and easy to install. Battery doesn't last as long as described though.”

Helpful Report

Posted 11 months ago

“I have the bigger battery pack but only get about 8 miles from it.”

Helpful Report

Posted 11 months ago

“Perfect except for the battery (30kms) which I have never been able to do more than 22 to 24 kms with the minimum power... I would have liked to be able to do at least 30kms with minimum power...”

Helpful Report

Posted 11 months ago

Swytch Bike is rated 4.1 based on 1,625 reviews