Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,625 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

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“Great price and unexpectedly easy to install. I was thrilled to be able to convert my favorite bike (Raleigh Detour 3.0) to an ebike with the help of Swytch. The Swytch kit does not noticeably interfere with "regular" (non-ebike) riding. But it is a comfort to know I have electric assistance whenever it is needed.”

Helpful Report

Posted 1 year ago

“I loved using my Swytch kit on my last singletrack ride with my teenage son. I only turned it on for the bigger uphills at first and then kept it on for the last parts as I was getting more tired. I'm finally able to keep up with him, go uphill, and still breathe despite my asthma, which allowed us to ride for 2.5 hours with some stops. I'm still getting plenty of exercise, as shown by my heart rate, and for much longer than usual. My next goal is to replace short car rides with bike rides. Installation took a bit longer than expected, having to file down the axle a bit to fit my fork and getting the pedal sensor to fit properly.”

Helpful Report

Posted 1 year ago

“Overall the Swytch conversion works really well. It is relatively light, charges quickly, and the range specification is very accurate. The kit was pretty easy to install, except for one issue: mtb forks may require the smaller diameter axle, so be sure to measure and specify that information when ordering. Also if installing on an mtb, consider ordering (if your frame configuration or seat/dropper post will allow) an alternate position mount kit because the handlebar mounting may cause too much weight on the front. Nevertheless, the first kit worked out so well we ordered a second one for another mtb. Two things that can be improved are how long the kit takes to arrive (needs to be shorter) and the slow response when requesting support or asking questions.”

Helpful Report

Posted 1 year ago

“Poor delivery followed by great experience on the bike I know the delivery was unfortunate and due to unforeseen circumstances The bike has rejuvenated my cycling at an elderly time of life and kept my old bike going.”

Helpful Report

Posted 1 year ago

“Mostly easy to fit, aside from having to file down to fit my drop outs. Works generally well. Could do with a little more power. Power seems to drop off quite sharply with level of battery charge.”

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Posted 1 year ago

“It gave me a healthier way to travel to work that made it less of a burden.”

Helpful Report

Posted 1 year ago

“When the kit works, it's LOVELY. I had troubles fitting the pedal sensor on my bike, but was never told to measure that section before buying (it's truly crammed into a space that barely fits). I do have some issues with the kit not always connecting property, but it's happens approximately one out of every 15 rides and I just hop off, take the battery off, make sure it's free of debris (which it always is), make sure the cords are all connected (which they always are), and cross my fingers. I love being able to pop the battery off and carry it with me and it's just the right amount of pedal assist!”

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Posted 1 year ago

“Fitted to a Brompton. Very pleased. Easy to fit. Works really well. Better with the OLED controller. Has made a great difference to the use of my bike.”

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Posted 1 year ago

“Kit is fantastic, lets me get to work without sweating and I can remove the battery to charge it at work if I need!”

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Posted 1 year ago

“Swytch are a huge marketing con. People are now becoming very aware of what swytch are doing. They brought out the 1st and 2nd gen kits using cheap chinese battery cells which fail after 1 to 2 years. At the same time they announce they are bringing out an upgrade knowing full well that all the customers who bought the 1st and 2nd kits have no option to replace their batteries as swytch nolonger sell them thus forcing you into buying the upgrade. l complained to swytch and to keep me quiet they offered me £100 off the new upgrade kit whitch has nowhere near the same mileage as the older batteries. Their customer service is dreadful but their marketing is very clever. Stay well clear this company. Do not go for the upgrade con there are battery repair companies that will fit new samsung cells in you 1st and 2nd gen batteries for £250 and will be much higher quality and last much longer that the swytch rubbish. SWYTCH YOU ARE A CON”

Helpful Report

Posted 1 year ago

“After a long wait, my Swytch kit arrived and I installed it. The thumb throttle cable was too short for my beach cruiser bike (I managed to buy one before Swytch support finally responded and sent one.) The install went fine except for the initial scare because I did not know the power button had to be held for several seconds to turn it on. I enjoy riding the cruiser with the Swytch pedal assist. The motor makes riding a bike more enjoyable for a person nearing 70. The optional, larger battery seems fine for my riding habits. I live in Mobile, Alabama, United States of America.”

Helpful Report

Posted 1 year ago

“Great piece of kit, easy to fit and easy to use. Only observation would be that the number of cables from the battery holder could be limited to the number of accessories you purchase/don’t purchase I.e., don’t include brake lines if not purchased as it is confusing.”

Helpful Report

Posted 1 year ago

“Love it! Needed help to fit the kit. The frame tubing is more angular than round but we managed it and now the bike is great and I am cycling loads, not having cycled for years before getting the Swytch.”

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Posted 1 year ago

“Great kit - has extended my riding potential as my legs get older!”

Helpful Report

Posted 1 year ago

“Makes the ride to the train station much easier, it's nice not turning up to work sweaty!”

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Posted 1 year ago

“It’s brilliant, I absolutely love riding my bike now, it did take a while to arrive but I was aware of that when I ordered, very simple to fit, little book supplied details everything you need to know, I only ever use mond on the minimum setting so get good range, perhaps if your thinking of doing long distances a second battery could be a good option. Really glad I made the swytch !”

Helpful Report

Posted 1 year ago

“I converted my wife's bike so we could enjoy a ride without the difference in performance bothering us.”

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Posted 1 year ago

“Ordered kit. Meanwhile I fell down walking on steep trail. Complete rupture of quadriceps tendon. So delayed by two surgeries and 4 months of antibiotics. Kit simple to install. Able to ride up some hills (still pedaling). Feels good. Little tricky on extra sharp slow turn around on gravel road. Pedal it goes. So far so good. On the road again. 71 year old man in the woods.”

Helpful Report

Posted 1 year ago

“I love the Swytch kit, not so much the delivery time. It took about 9 months to get my kit (in Canada). I chose this product because I am 72, an upper limb amputee with a 25 year old Raleigh Legend bike that I really don’t want to give up. After finally getting my kit this spring, I got my wife & son to help me with putting it together. That turned out to be easier than expected. The hardest part was adjusting the brakes (nothing to do with the kit). Now that I have my newly renewed bike working, I love it! I can face hills without flinching, never have to worry about being too tired to make it back home from the pickleball court. If they could find a way to shorten the delivery delay, this would be a near-perfect solution. As with another reviewer, I find that the high mount of the battery impedes balance somewhat so I will be working on a way to mount it lower.”

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Posted 1 year ago

“It's great - I keep my old, well-loved bike and am sure to get a few more years cycling up the hill to my house. It was easy to fit and the customer service is excellent!”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,625 reviews