Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,651 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered late but I’m happy with the product - it does what it says on the tin”

Helpful Report

Posted 1 year ago

“Accelerates smoothly with plenty of power. Battery life is as advertised. Conversion was simple.”

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Posted 1 year ago

“Very easy to fit works really well on the steam roller which is a track bike frame. It has really good momentum. I am a big guy and getting around 12 miles from the bigger battery. Instead of a single speed I have fitted it with a three speed sturmey archer hub on a 700 c wheel. I am 61 and have had tachycardic arrhythmia so have to be careful pushing my heart rate up to maximum. The switch kit has really helped me. Great for work I am a community worker who travels all over the city daily.”

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Posted 1 year ago

“I installed the Swytch Bike on my Brompton. It works perfectly. I strongly recommend.”

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Posted 1 year ago

“I bike to work everyday and there be three big hills - going up them now is like going down hill - swytch has kept me riding at my tender age - all good - I love my old bike and now I don't feel old when riding x”

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Posted 1 year ago

“Making me use my bike more and keep the car on the drive”

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Posted 1 year ago

“Great kit. Very easy to fit. Puts the fun back into cycling 😉”

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Posted 1 year ago

“Ordered the new clip-on battery kit in April 2022 for Brompton M6L. Supply chain issues meant that the kit didn't arrive until January 2023, although Swytch were pretty good about keeping me updated. Installation trickier than the manual would have you believe (thank you local bike shop :)). Performance since then has been excellent overall, and I can't imagine going back to non-powered riding. Pros: - Reliable (so far!) - Varied power levels (generally use lowest but good to have higher for hills) - AIR battery pack light and portable Cons: - Range not quite as high as advertised. AIR pack claims 15km, though in my experience it's nearer to 10km - Magnetic pick-up can get knocked out of whack, though it's easy enough to reset Generally very happy, though.”

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Posted 1 year ago

“Great service, easy to use and to manage!”

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Posted 1 year ago

“Well presented, with very adequate directions and very effective.”

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Posted 1 year ago

“Love the kit. It's extended the distance I'm comfortable cycling and it really helps me with Bristol's hills. Never thought I'd still be tackling them aged 60. I also like still being able to get my bike on the train if I need to.”

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Posted 1 year ago

“Cost. Reliable. Compact battery.”

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Posted 1 year ago

“I pre-ordered the Swytch kit with quite a long lead time for delivery (my choice). When things started to happen, the communication was consistent and efficient and kept me upto date as to when the kit was going to arrive. Once it had reached their depot and was despatched to me, the comms were really good and the kit arrived!. I have a HOy Shizuoka 003 and when setting the system up the axle was 1mm too big. A contact to customer service and a prompt response (along with video tutorials) about how to correctly alter the size of the axle was sent to me. Iw as given the option of sending back the wheel at no extra cost (just extra time). Putting the wheel on and then finally setting it all up was easy. The instructions very clear and easy to follow. By being methodical and taking care, the kit was installed quickly. The first ride was a hoot. Of course I put the setting on max and was literally whooping with delight as I hurtled round my local estate! I have since learned how to ride with the switch to ensure I manage my power settings. I bought the kit (at good value in my mind) to help me commute from my town to my nearest city (Milton Keynes) and take advantage of the co-working spaces available. The Swytch kit allows me to ride in but not exhaust myself up the hills to get there. From my experience, I only use the first power setting as it is like a gentle push. The full power version is proper fun but does use the power quickly. Your journey length, hills and your own weight has an impact on the battery output- take some time to understand this and you will get the best out of your Swytch Kit. For me, this is a power assist item - perhaps with a bigger battery I could use it as full electric bike - and having had it for a couple of months it has brought about a renewed joy of riding.”

Helpful Report

Posted 1 year ago

“In short, I love it but it also has its faults. 1) The ordering process it's a bit annoying because I waited maybe like 8 months since initial sign up. On the other hand I was cheap and wanted it to cost as little as possible so had to wait. During that time the status order page works fine so more or less you know what's going on. In that 8 months was also 1 month delay due to supply chain issues. Again maybe if I did not cheap out it would come sooner. 2) Installation, fairly easy, the most tricky part is the magnetic disc for PAS pedal sensor which seems a bit flimsy but to be fair due to all bike types configurations it is very difficult to make one that would fit to most bikes so in that case they did a good job. 3) Ride experience - totally awesome. I bought it for daily commute to work (14km) so that I can ditch a car. Mission accomplished, the ride time is slightly faster than me on my other racing road bike plus no need for shower so it was totally worth it. I put it on hybrid bike 28" with 1,25" tires and it can easily do claimed range of 30km (I used support level 2) however of course lots of things can influence that (like headwind, your clothes - baggy clothes vs tight areo clothing, type of tires etc.). You can get other conversion kits but what I like about swytch is that it's nicely integrated and the bike does not really look like ebike. There are many chinese kits that have battery, motor controller, display - different parts that all have to be put on the bike, in the end it looks like a mess with tons of cables. So far I did 250km without any issues. One negative point, the battery itself has charge indicator but it's useless. Even if the battery is completely empty it still lights up 2 out of 5 LEDs. The battery level on the OLED display is much more reliable. Not sure if this is issue with my battery or general problem. My recommendation is to go with the bigger battery range (30 km and not 15km), get extra OLED display and break sensors.”

Helpful Report

Posted 1 year ago

“Brilliant. Very fast and responsive. Only downside is it kicks in once you have started pedalling which means a standstill start on some hills can be impossible and you end up having to push it up the hill until you find somewhere flat enough to gain momentum.”

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Posted 1 year ago

“Very impressed at the simplicity of installation but made a little difficult on my 20+ year old bike. I bought swytch as a trial of EB's and am now a convert. May buy a new EB in the future. but meanwhile enjoying my swytch experience and will probably order a 20 mile capable battery soon”

Helpful Report

Posted 1 year ago

“This kit was exactly what I was looking for and is helping me enjoy cycling significantly more while still getting a great workout. The order process was easy and when I had some issues with sizing customer service was extremely prompt and helpful. The delivery time was long but totally expected because I pre-ordered. I highly recommend the Swytch kit to anyone, but especially to people who may feel that they're too old or out of shape to get back into cycling. One of the best purchases I have ever made for myself!”

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Posted 1 year ago

“Great work. Would be even better if the support level of the engine could be reduced further.”

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Posted 1 year ago

“The Swytch kit is excellent. Well designed, well made and easy to fit. It has performed as expected, indeed I haven't really managed to discover its full capabilties yet (range and so on) as I haven't had it long enough! It's something that should be an option for all bike and bikers that need it - to extend their life and enhance their ride. It's a pity the same principle can't easily be applied to ICE cars! Customer service has been great too, with all my questions answered promptly.”

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Posted 1 year ago

“Simple concept, pretty good implementation. There are glitches but being able to keep you old bike and go electric outweighs them all”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,651 reviews