Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.12

4.1 Rating 1,632 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 2nd October 2024

Practical SoCal Biker

Swytch Bike 4 star review on 14th September 2024

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation took some doing and I am still working out a few kinks, but so far it seems great. My main issue now is that there is no way to lock the battery, which seems like a huge oversight. The site says there is a bottle cage lock that should be available this year. I hope it is soon. For now I guess I will take an extra bag with me to put the battery in when I leave the bike.”

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Posted 5 months ago

“I LOVE my Swytch kit, it's amazing! I have already advised a friend to buy one. I get to keep the push bike I bought but it's been given a new lease of life and transformed with the Swytch kit. A fantastic invention.”

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Posted 5 months ago

“I would give 5 stars, as my first 4 rides have been really good - love the different speeds, great range, everything working well. However, installation was much more painful than it should have been. The magnetic ring that fits the crank was the wrong size in spite of my providing my cycle's details - I should have had the universal disc rather than the standard one. I contacted customer service and had to push for a replacement. Then, for some reason, the same standard disc was sent to me twice more. In the end, I gave up, and cut down the inside of the standard disc so that it fits. Not ideal, but I have ended up with a product that works really well.”

Helpful Report

Posted 5 months ago

“I am quite happy with my swytch bike. I have a mountain bike. I wasn't sure I was going to like it because I did not order a throttle. However I find that I don't need the throttle and I like the idea that I've got to keep peddling in order to get the bike to go which keeps me exercising. Customer service has been good. The wait is the longest thing. Hopefully that wait time improves over time. I like the fact that my bike does not weigh a hundred pounds, the swytch has made an e-bike out of a very lightweight bicycle. Instructions to put the bike together was very clear and the videos helped very much. It's very easy to get the bike to work. My bike frame is very odd shape so getting the sensor down where it needed to be was an issue. However I figured it out and finally got it to work so now I'm off and biking.”

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Posted 5 months ago

“Switch bike kit has made riding my bike a lot easier on those harder inclines”

Helpful Report

Posted 5 months ago

“Good customer service, responding to pre purchase queries in a timely manner. The price when ordering was generally clear, except I ordered two kits and did not realise there would be a discount for two kits. This could have been mentioned up front. The technical specs are again generally clear, except it would help to have a greater explanation of the the differing functionality between options ( eg the controller) to aid ordering. Delivery occurred in the timeframe specified. Installation was relatively straightforward, using the clear instruction booklet provided. So far our usage has been limited, but initial indications are very encouraging.”

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Posted 5 months ago

“I live in Sheffield which is very hilly. Sometimes the SWYTCH kit can feel a little underpowered.”

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Posted 5 months ago

“The installation wasn’t without some hiccups but the customer service folks were quick to help. Overall I am happy with the system, though sometimes it is a bit slow to kick on or off when I start or stop pedaling. It’s not a problem but neither is it seamless. The lack of regenerative braking is also less than ideal for my situation.”

Helpful Report

Posted 5 months ago

“I am very happy with the way things turned out. I really am surprised and very happy with my switch kit. I switched my wife’s bike and I’m happy with the way things turned out. Can’t wait to get another one.”

Helpful Report

Posted 5 months ago

“Price was good - more economical than buying new e-bike. Wait time for delivery was long. Would have preferred to receive it sooner at the price I paid. Delivery was good - well packed and no shipping damage. Order was accurate - no need for returns.”

Helpful Report

Posted 5 months ago

“The Swytch switch went well. I’m enjoying the ride and enjoyed seeing my old bike come to life. There are more cables than I expected. The battery state is difficult to know but with time I hope I get used to the LED indicators.”

Helpful Report

Posted 5 months ago

“We first order the kit for a folding bike in 2022. We are soooooo disappointed in this kit. It took almost two years after our order to get all the correct parts. Now, the bike does not really seem like its battery powered at all. It seems like it is the changes almost too heavy. This was $650 down the drain!”

Helpful Report

Posted 5 months ago

“Product ordered was timely delivered; well packaged. Have had three issues with Swytch system: (1) Lights for status of battery is confusing becaus difference between what appears on the battery itself and what appears on the control device on handle bar. (2)Handle bar device is awkward to scroll/turn off while riding when battery is not needed and then back on to resume battery assist. (3) Mounting sensor system on crank arm is challenging to install on arms that have tapper and rounded side. The requirement for proximity to sensor on frame (post) is hard to achieve and zip ties are not as tight as desired because the ties are secured to a tapped/round surface.”

Helpful Report

Posted 5 months ago

“I have already got a swytch kit on a folder (air model) and an old handlebar mounted one on an old mountain bike. The new centre mounted battery was to replace the one on the mountain bike and has transformed the ride. It has got rid of the front heavy feel from the old kit. Much smoother off road as well. The other kits have proved reliable and mean I can keep riding and enjoying my 30 yr old bike.”

Helpful Report

Posted 5 months ago

“I'm still getting used to it. Not sure i'm using the throttle properly and it sometimes it doesn't keep going when on the throttle only.”

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Posted 5 months ago

“On a full charge the bike works well, however as it runs down it doesn't provide much assistance. I also had to file down the motor wheel axel in order to fit with my bike's fork. I also need to order a second pedal sensor as the one I had ordered didn't fit my bike - user error on my part for not knowing, however the order process could have made this clearer. Other than that, the Swytch kit works very well once setup”

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Posted 5 months ago

“I’ve not had it fitted yet . On crutches for at least another month . When I’m mobile , I’ll get it sorted . If it’s like my other one , I’ll have no worries . 👍.”

Helpful Report

Posted 5 months ago

“Excellent once I got it working. A few compatibility issues with the pedal sensor (and removing the pedal was interesting) but the help team sorted me out and I’m v v impressed.”

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Posted 5 months ago

“Happy with product, had to but extension lead for throttle as by using brompton block accessory which mounts lower down ....meaning further travel for lead to throttle hence the need for extension. Why don't swytch include this with brompton block orders?? That's my only gripe. Good kit and not too difficult to fit.”

Helpful Report

Posted 5 months ago

“The actual kit and conversion has been very easy and it functions very well. Problem with a battery failing which Swytch replaced, even though out of warranty. Only reservation relates to cabling durability and some need for care over pedal pick-up, which can go out of adjustment fairly easily. Very good service and value for money!”

Helpful Report

Posted 5 months ago

Swytch Bike is rated 4.1 based on 1,632 reviews